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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PIP appointee form


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I got this form a few days ago and I need to return it by the 22nd (less than a week from when I received it). And I'm really not 100% certain how to fill in the box. It does say 'briefly' but I'm worried that if I don't put in enough information that it may go against me when I fill out the actual PIP forms when my son is 16...

 

My son has a diagnosis of ASD and had been getting high care and low mobility (the welfare officer at cab several years ago advised that I should appeal for higher mobility but I was just happy to get something and didn't want to go through an appeal even though he wasn't the only person to advise that).

 

My son has no concept of the value of items at all and there is no way he could manage his own finances but I really have no idea how to explain that.

 

Any help/advice greatly appreciated :)

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You can also apply(?) to become YS appointee.

https://www.gov.uk/become-appointee-for-someone-claiming-benefits

 

My son has no concept of the value of items at all and there is no way he could manage his own finances, My son has a diagnosis of ASD

 

I think you said it perfectly succinctly....

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I sent off my pip appointee form last week and got home 5 minutes ago to find a letter from dwp saying they are visiting me tomorrow between 11 & 12.30.

Can they really do this?

 

The letter is dated yesterday and they must have known there was no way I could receive it in plenty of time to make arrangements to accommodate them.

 

I have less than 24hrs notice of a home visit.

My son is ASD and I homeschool him as well as his siblings and he doesn't like strangers in our house.

 

I would need time to sort out someone who can watch them.

Also what about any appointments I may already have at that time of day.

 

It is also the school holidays (homeschool children go on holiday too)

and what if we were away this week and didn't get the letter

and weren't in tomorrow either???

 

Sorry, I feel rushed and have no idea what I am doing much less typing

so sorry if this comes accross wrong.

 

I would prefer to meet them in a neutral location if possible

as it would make it easier for me to get someone to watch my son while he is at home.

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So phone them up to advise them of these issues to ask for more notice so you can make arrangements for your Son with ASD.

 

Otherwise they will turn up and assume you had no problem or if you refuse to see them tomorrow when they attend then it might go against you. Better to phone them to make them aware of the situation to see what can be done.

We could do with some help from you.

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They have said they will cancel tomorrow's visit and try and reschedule in a neutral location but they cannot guarantee this is possible.

 

They also say that my son needs to be there even though the letter did not mention this at all (which I pointed out to them). They say that if he does not attend then dla could be stopped and they need medical evidence from a G.P or other professional to say he is unable to attend if that is the case. I asked if his pediatrician could provide the medical evidence and they did not know as they are only the 'visitation services' and I need to phone DLA and ask them. (A neutral location is still needed if my son attends as he doesn't like strangers in our home).

 

At the moment they have currently left it as tomorrow's visit is cancelled and they will call back to let me know when/if they can schedule an appointment within the local job centre. They said if that is not possible then I must seek the medical evidence.

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I would also appreciate any advice at what happens during one of these appointments. The letter says it is "about your application to be appointed to act on behalf of Mr * * "

 

Will they want to ask my son any questions and what kind of questions would they be? He could probably answer a question like a sum but that doesn't mean he understands the value of anything.... :|

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Absolutely criminal, still acting with impunity!! Makes my teeth itch..

 

Please Please Please, ensure you document all of this, and when you have time, send your local MP a strongly worded letter regarding them presiding over such a criminal department.

 

The threat of stopping his DLA, is just that, a childish threat to get you to comply with them so they feel as though they have some control over you.

 

But the opposite is true, you need to get the names of everyone you come into contact with so you can hold them personally responsible, and ensure they know this fact from the outset.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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