Jump to content


Halifax - Does this payout sound right


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1958 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi All,

 

Having the same run around as a lot of other members it seems, I used a claims company for some credit card PPI claims and saw it was an easy process so I decided to go after Halifax myself, I had records that we had three mortgages with them:

 

1) 1994-1997

 

2) 1997-2000

 

3) 2000-2007 June 00 - July 07

 

I didn't have all the details so called halifax - they first said we didn't have any mortgages with them!! I gave all addresses and dates.

 

I had to go through some old credit files which gave me one roll number, then they found them all! what a surprise - at that point they confirm all three had poi - I asked for them to setup a complaint - I then had to prove who I was and supply other details..

 

This was done and they went forward with a complaint - I also found a document from our house purchase (3) which had a redemption figure and confirmation of the mortgage repayments insurance figure - £140.84 a month

 

After about 8 weeks we got a cheque for £16,800 which already had tax deducted - the rate on interest is at 8%, they have said they the overall amount we paid towards the MPPI is £9,539.24 although I have the letter stating £140.84 a month ( just mortgage 3 ) maybe it increased as the years went on.

 

They have put the interest at £9,270.90 based on the amount above and mention this takes into account the date we get paid back, maybe I have used the wrong PPI calculator but the figure I'm getting with interest is near £27k based on their figure of £9539.24, when I put in £148.284 a month its at £33.5k.

 

Am I getting the working out completely wrong?

 

The unbelievable thing is the wife said that doesn't sound right for all three mortgage's - we rang them up and they said, you have only made a complaint about the last mortgage - I said why would we go through everything listing all mortgages then only complain about one, they again confirmed the two previous had Mppi and set a new complaint process going - they even took our account details to hopefully make the payout quicker.

 

10 days later we have a letter dated 12th saying that they cant find any PPI on those two mortgages, the next day we have a questionnaire asking about why the PPi was taken out, did we claim etc.

 

I called and said we had it confirmed that Mppi was across all mortgages and said we were even given a rough monthly cost when we put in the original claim, the lady let it slip that in the last few days all systems have been updated and old records could have been lost as its so old, I asked her to confirm that this could have deleted the details she said yes.

 

I then said we have been in contact for two months and there must be a record somewhere, she asked me to send in any paperwork to the complaints dept!

 

Great!

 

Thanks for any advice.

Link to post
Share on other sites

Hi,

 

Did you ever send them a Subject Access Request.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

 

Does the payment on the 3rd mortgage sound right?

 

I'm not sure, you should send them a Subject Access Request which should show you exactly what you have paid on all accounts, that way you will know what the payouts should be.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

Thanks so much for your help, what I'm querying is even based on their figure of £9,500 total paid in from June 2000 - July 2007 using a calculator from here the interest would be at £17,000 not £9,000 as they have paid.

 

Thanks again and I will send a SAR request tomorrow.

Link to post
Share on other sites

Hi,

 

Sorry I'm not great on the calculations but if you manage to get the information from them, working out what is due will be a lot easier.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

Did the mortgages refinance each other in a chain?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi,

 

I don't think so we paid each one off,

to be honest on two we had huge early repayment fees,

the the last mortgage it was £14,300.

 

We might of remortgaged during loan 2 - I think we increased our mortgage borrowing money to start a business.

 

But to confirm all three mortgages ran concurrently

we moved from house to house staying just with Halifax,

The missus just said they knocked off the early repayment fees between 1 and 2 as we stayed with them.

Link to post
Share on other sites

Hi,

 

What spreadsheet should I be using to calculate the right Interest owed on this paid claim ?

 

And should I run it to the paid date obviously adding a 0 when we paid the mortgage off.

 

Thanks

Link to post
Share on other sites

Statint spread sheet

 

So you have the statements now?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi Dx,

 

I have sent off a SAR today, I have already been paid on one Mortgage Mppi (3) as follows:

 

Total Refund £9,539.24 (letter states the refund amount has been calculated by looking at the overall amount we paid towards our mppi policy)

 

Compensatory Interest £9,270.90 (letter states interest rate of 8% and that is calculated to the date of payout sent and received)

 

Obviously we have then been deducted tax etc.

 

I have a letter from Halifax dated November 2006 which breaks down our payment (we should have picked up on this then really) which includes a note of our Mppi monthly payment amount at £140.84

 

"" I have just worked out the refund on the correct excel sheet, I was using the one below the Statint - which is why my figure was coming out much higher, using the correct sheet based on their refund figure, the payment figure is the same more or less.

 

I will now wait to see what we were paying monthly to see if we were in fact paying the £140.84 all the way from the start of the mortgage.

 

I am also trying to find out if I have any paperwork which relates to the other two mortgages which they are now saying they have no MPPI record of due to the time passed maybe the SAR paperwork will bring up something there to.

 

Thanks for your help as always.

Link to post
Share on other sites

Hope the sar helps you

Unless you can prove int on you mortmortgage was compounded stating is the one

 

Halifax are main stream so don't usually pull stunts like Kensington or he smpl etc did

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 2 weeks later...
 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...