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Nursery Fees and Contract Termination


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Hello

 

I am hoping to receive some initial guidance/advice on the following situation in relation to my daughters nursey place. In brief summary;

 

We were hoping to secure a place at a nursey, where our son had spent 2 very pleasant years before moving to reception at school proper.

 

We received and she signed the registration forms as attached. ( I hope)

 

As you may, in reviewing attached, see, Jxx, as a lecturer, was unsure what her hours would be and was happy, after discussions with a deputy manager, that the situation was flexible and we could amend the dates time in due course to suit our needs.

 

As it happened the number of days reduced from 3 to 2. We contacted the Nursery immediately on hearing this. We were astonished that they were going to charge for 3 days for the T&C's 3 month notice period.

 

We attempted to negotiate with no success. I can upload this correspondence if it will help? As the uncooperative and entirely inflexible attitude of the nursery had destroyed our original high standing of the establishment, we have decided to withdraw our daughter completely.

 

We are now being told that we will have to pay in full anyway for the sessions we will not use for a 3 month notice period. This amounts to somewhere near £1000. on top of the deposit!

 

This all appears a little unfair. Particularly in noting the following;

 

  1. we have not both signed the form
  2. the paragraph about making every effort to accommodate changes
  3. the fact the T&C's are separate
  4. The fact that we have even noted on the form the level of uncertainty
  5. the fact that we were assured a change in dates due course would be accommodated
  6. they are apparently oversubscribed and the place will most likely be filled anyway

In any case I’d love to hear thoughts and advice where possible

Many thanks

 

Juzz

Edited by martin2006
unapproved attachments, personal info evident
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Hi Juzz, i have unapproved the attachment as it contains personal information and edited the post to remove names.

 

Please re upload your attachment with any personal info removed

 

Martin

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