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X4L crs/spratt endicott harrasment over membership cancelation


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Hello Everyone

 

I've noticed there is plenty of threads in regards to memberships with X4L but every single one of them seems to have some unique twist on it

 

after a long time of receiving letters from CRS and now spratt edicott

I decided to share my problem.

 

On the March 13th 2015 I started 12 month contract with X4L which I wanted to cancel before the contract ended as the membership started to hit my budget after a while.

 

Unfortunately the process to achieve this was rather difficult

with my only option to give proof of redundancy according to the first email I sent to the gym.

 

That was not possible in my case as at that time I had no job.

JI was a university student with very little cash.

 

I decided to just bite the bullet and cancel direct debit around February-March 2016 time as the contract ended.

 

From that point I started to receive letters from X4L and CRS.

 

I have sent them another email with a request to cancel my gym membership

and the response you can see in the second screenshot

 

. I have no idea where they got 1 remaining payment from as the contract finished

and my cancellation of direct debit meant I don't wish to continue with their membership.

HI would not cancel direct debit if they had an easier option to end the membership.

 

Currently I'm being harassed with calls(which are ignored) from them

and I'm constantly receiving letters from CRS

 

lately I have received a letter from spratt endicott demanding £131.49

 

I've attempted to just ignore them but they don't seem to give up

In and the advice I received from Citizen Advice was to just pay which left me bit disappointed.

 

My question is what should I do?

 

Continue to ignore them or accept my fate and pay?

proof 001.jpg

proof 002.jpg

DSC_0314.jpg

DSC_0315.jpg

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Person I'd carry on the ignore route

 

But ifif if you ever get a claim form

Pop back here

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Xox and welcome to CAG

 

It's not your "fate to pay" as you say above. It's their fate NOT TO GET PAID because you've found CAG who are here to help and support you !!

 

I see you said on 2/11/15 that you wanted to cancel and they refused because the m/ship only started 13/3/15.

 

1. On what date was your last payment to Harlands.

 

Stay off the phone and keep all comm's in writing only. Ignore Spratts demands completely for now.

 

:-)

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Thank you for the response. My last payment to them was in January 2016 which I thought would be February 2016 which explains the last remaining payment they want from me. This certainly was not a smart move on my side considering the situation this led me to.

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Hi Xox,

 

If you paid your m/ship on 13th March 2015 and monthly thereafter, your last pay't should have been made in Feb this year.

 

If you've done some reading in this forum, you should have found a letter to send to Harlands telling them you now realise you owe them one final month's fee but no admin fees added by Harlands/CRS. And you'll pay them this once they confirm, in writing within 14 days, that they'll accept this amount in full settlement of all that's due.

 

They're usually too slow or greedy to do this so, after the 14 days is up, you refuse to deal with them any more.

 

Send this ltr to Harlands and get a free Cert of Posting from the PO counter.

 

Ignore the letter from Spratts for now. They'll do nothing.

 

:-)

We could do with some help from you

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Hi Xox,

 

If you paid your m/ship on 13th March 2015 and monthly thereafter, your last pay't should have been made in Feb this year.

 

If you've done some reading in this forum, you should have found a letter to send to Harlands telling them you now realise you owe them one final month's fee but no admin fees added by Harlands/CRS. And you'll pay them this once they confirm, in writing within 14 days, that they'll accept this amount in full settlement of all that's due.

 

They're usually too slow or greedy to do this so, after the 14 days is up, you refuse to deal with them any more.

 

Send this ltr to Harlands and get a free Cert of Posting from the PO counter.

 

Ignore the letter from Spratts for now. They'll do nothing.

 

:-)

Thank you for the response and for the help! I'll look for the letter and I'll post more updates if they respond

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We could do with some help from you

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EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

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  • 1 month later...

I have received this letter on the 9th of August as a response to the previous letter you have suggested.

Unfortunately I was unable to post this any time sooner.

 

What should be my next steps? £55 is more reasonable but I hope more can be done.

DSC_0343.jpg

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Hi Xox,

 

Out of interest, what date did you write to Harlands with your offer of 1 month's fee to settle.

 

Ignore Spratts for now.

 

:-)

We could do with some help from you

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Did you write to Harlands, but Spratts replied ??

 

Or did Harlands reply some time. Please confirm, thanks.

 

:-)

We could do with some help from you

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EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Hi Xox,

 

You offered Harlands a month's fee to settle and said, if they demanded more or failed to reply in 14 days, your offer would be withdrawn.

 

Spratts have come back on Harlands behalf demanding far more than you offered ................

 

............ so now you simply ignore Spratts and Harlands and keep us posted.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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