How do i stop crs/spratt endicott from threat letters and harassment??

[julz71]

Hi

I joined Xercise4Less in 2012

I was a loyal member of the gym for 3 years.

 

In June 2015, due to changing jobs and work commitments,

I no longer required membership and cancelled my direct debit.

 

I realise now that I should have written to the gym and given a month’s notice

but reading some of the stories, it may have not made a blind bit of difference.

 

Later, I received the template letter from CRS stating that I owe £207 pounds.

However, I haven’t received a breakdown of these charges

and can only assume that they are for admin charges.

 

They called me on a daily basis, I ignored their calls.

They sent the usual letters, threating court action, debt collecting agencies etc.

They even offered to reduce my fees to £145 as a good will gesture.

 

I stuck to my principles and refused to speak to them or pay their unreasonable fees.

I send two letters by recorded post, of this nature:

 

Dear Mr Avery, CRS REFERENCE NUMBER: 8*******

 

I refer to my membership at Xercise4Less gym in Wigan (membership number: W******)

I was a loyal member of this gym for 3 years

 

. My initial agreement with Xercise4Less was for a minimum of 12 months.

The first month's payment was taken on 25th JULY 2012 and then £9.99 was collected from my account on 29th of every month up to and including 29th JUNE 2015.

 

This amounts to 35 payments, therefore satisfying the minimum contractual period of 12 months.

 

Xercise4Less's Terms & Conditions clearly state that once you have completed the minimum number of direct debit payments "your membership will be extended for one month for each payment received"

 

Due to moving jobs and struggling to keep up my attendance at the gym,

I cancelled my direct debit mandate on 10th July 2015

and this was adequate notice of my intention to cancel.

 

I realise now that I should have given 30 days notice to cancel my membership

and so I am offering to pay one month membership of £9.99 to cover the notice period, to you now.

 

I will not pay you any administration or cancellation fees

- these are penalties that are unlawful and unenforceable.

 

If you confirm in writing that you will accept the amount of £9.99 in full & final settlement of all that I owe, I will pay you promptly.

 

If you fail to accept my offer within 14 days or you demand any other payment,

I will pay you nothing and my offer will be withdrawn.

Yours faithfully, J

 

Recently, I have received a letter from Spratt Endicott solicitors,

they too have been sending letters and calling me at all times of the day.

 

Again, I have ignored their letters and calls.

G They have sent a final letter saying that if I do not contact them in 7 days they may issue me with county court proceedings and it could lead to a County Court judgement against me.

 

Please can you let me know how to proceed with this matter?

Is there any way I can see these vultures off,

also what powers do they have?

 

What are my legal rights on this matter?

 

Kind regards, J H.

[dx100uk]

You've done everything right

 

Keep ignoring

They don't do court anyway

 

And of course

Any dca or their fake/tame sols

Are NOT BAILIFFS

And have

No such legal powers

[gregs07]

Keep om ignoring them u needn't have written offering anything. They soon get bored and move on the next mug when the realise you're not scared of their threats.

[slick132]

Hi Julz,

 

As DX says, you've done well. You were absolutely right to offer to pay them one month's fee for the notice period that you failed to give them when you cancelled the DD mandate.

 

If Spratt Endicott take court action against you in the next MONTH, I will personally donate £50 to CAG and I'll make sure our full resources are made available to you to defend any court action.

 

If you want to take a more pro-active stance against Harlands, we'll be happy to give you all the backing you need to defend against Harlands/CRS or their pet solicitor. We'll help you take THEM to court seeking nominal damages so you can stop them harassing you from here to eternity. See here - http://www.consumeractiongroup.co.uk/forum/showthread.php?465005-Credit-resolution-services-Xercise4less&p=4920667&viewfull=1#post4920667

 

Even though you failed to give notice of cancellation, that's no excuse for Harlands/CRS to harass you.

 

Are you interested in taking a pro-active approach to getting \Harlands/CRS to stop harassing you ?