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New TV - Companies offering free extended guarantees?

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I am hoping to purchase a new TV soon, looking online there are few companies like John Lewis and Richer Sounds offering a free 5 or 6 year guarantee instead of the standard manufacturers 12 month warranty. This seems to be to good to be true, what are the catches if any?

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The catch? its useless. UK law gives you the same cover for free. Cnahces are these companies lure you in, then try and get you to pay extra for 'accidental damage'


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The catch? its useless. UK law gives you the same cover for free. Cnahces are these companies lure you in, then try and get you to pay extra for 'accidental damage'

 

I agree with this in part dependant on what the extended warranty provides. If it is just free parts then it is not that good as you will still have to pay for call outs and labour.

 

If parts and labour are covered then (IMO) it is a good thing as it saves all the hassle of quoting the Consumer Rights Act at those companies (are you listening Curys/PCWorld) who don't follow the law.

 

We get very few complaints about John Lewis and they price match too.

 

Richer Sounds do have a good rep too although I have seen a couple of complaints which were soon picked up and resolved.


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UK law gives you the same cover for free.

Is this correct? I cannot imagine taking a TV back with a fault to one of the main street retailers after five years and they will agree to make a free repair..

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under the sale of goods act [soga]

now encompassed within the consumer rights act [CRA]

 

 

you are covered anyway upto 6yrs .

differing products

have differing timespans

on what is deem as 'a reasonable period'

 

 

but safe to say it has got to be 4yrs-ish in today society

 

 

and anyway

just remember

any guarantee

extended warranties [free or paid for]

do not change your statutory rights under soga/cra etc


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I bought a TV about 9 months ago when Panasonic were offering a free 5 year warranty. Bought it from Richer Sounds, scanned and emailed the receipt to Panasonic and received a warranty certificate within a day via email. Cost me nothing, it was the TV I wanted and the manufacturer warranty - however good or bad - was free.

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