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    • Yes she went back to them and asked them to remove the cancellation however the girl on the phone went to ask someone and came back and said she couldn’t.   Thing is they then tried to charge her £1000 to reinsure, I contacted a broker and got it down to £760, she went back to them and they miraculously could do it for £690!!  It feels like they are using this to fleece her, her previous ins was £300.   I will get her to write a complaint to them...do you know if there’s an insurance ombudsman she could contact?    I just feel it would have been fair fair to suspend the ins pending the court outcome!    Thankyou.
    • Hi,    Yes my daughter drove through a red light.   Yes her DVLA was still registered to her previous address at Uni hence them not being able to contact her hence the MS90.   This is her 1st car and she simply didn’t think to re register her car to our address she genuinely forgot!  However we left our forwarding address with the letting agent but the house was subsequently sold and the new owner used a different letting agency so communication was lost.   The courts enlisted the bailiffs and when the current tenant found her via Facebook she was genuinely mortified as she had no idea that she had broken this light.   She immediately rang the bailiffs and court who advised her to make The Statuary Declaration, whilst waiting for that date to arrive she thought she better ring the insurance company to explain what was happening thinking they may have to suspend her policy however they cancelled it on the spot she asked them not to but they just went ahead charging her £50 to do so.   At court after she explained what had happened the court dropped the MS90, and reduced the points and fine to what it would have been originally.   Going back to the insurance company they said they couldn’t remove the cancelled policy and it would show on her record for life and tried to charge her £1000 to reinsure!!  Previously it had been £300 as she had built up 2 years no claims.   I contacted a broker who said he could insure her for £760, she went back to her original insurance company, Admiral who then said they could now do it for £690!!  How can they suddenly do that sounds unscrupulous to me and that they are using this cancellation to now fleece her!!   She is a medical student and needs the car to get to the different places she is working on placement but can’t afford to pay this extortionate amount of money.  I would expect her policy to go up a bit but would say max £500 is proportionate?    I will I’ll get her to contact them Regards making a complaint in writing as you have suggested.   Thank you.    
    • I’m not sure who you mean by the OD and do you want me to see if the PDL is enforceable or not pay it at all?   And what should I do about the NatWest? Surly there’s a case getting it wiped if the charges came from them charging me for a PBA that I had told them to close and they said they had. Also am I paying the credit cards back in full or trying to get a reduced settlement?   Thanks Andrew 
    • Initial payments have already come in - we wouldn't have started otherwise. There's about £3,500 outstanding. The £800 was verbally agreed initially, but later correspondence from the customer shows that he's accepted the £800 for the extra work.
    • Each should send a cpr 31:14? Cant produce signed documents = no liability??
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First of all, thankyou for being here. Your advice to others about RLP really supported me during the past year.

 

About a year ago I was accused of shoplifting in Tesco while using the shop and scan for my household shopping. I didn't intend to steal but I accept that things were in my trolley that I hadn't scanned or paid for, and my only excuse is that I was having extreme anxiety and depression problems at the time, and my mind used to wander, esp while shopping.

 

I was detained in the back for 2 hours while they waited for the police, eventually they were told the police were not interested, and I was told to sign this RLP form which I refused to do. I was banned from the store for 6 months.

 

We phoned Tesco the next day and were told that they were not pursuing the matter, I got some medication sorted out, and am now much much better. I now shop online and have never set foot near Tesco again.

 

About a month later I received my first letter from RLP. I found this forum and followed the advice to ignore, so I did. I got about 4 letters then nothing this past 6 months or so.

 

Have now received a letter from a debt collection agency "Capital Resolve" asking for £171.48. They seem to be legit from their website. They have named as their client "RLP on behalf of Tesco".

 

What do I do? They want a response by 5th July.

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Keep on ignoring them, they are a powerless DCA and can do nothing to you.

The only time you need respond to anything is IF you receive a claim form from the courts.

IF you do, come back and we will deal with it


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Ok, thank you.

 

I have just reread the letter again and I can see that they have made no mention of what they can do if I don't pay or get in contact, so feel a bit calmer now! I shall ignore them.

 

What can I say to them if they phone?

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I just recieved a letter from Capital Resolve today as well, passed on by Tesco.

 

I think the advice for dealing with these people on the phone is don't, just hang up if they phone you.

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You completely ignore everything from them. No if's, no buts, no coconuts


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Only Tesco can take matters further legally and from what I understand they have decided not to, so simply ignore RLP and their agents.


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Hi and welcome.

All the advice so far has been correct. RLP have dropped their last pet debt collector (they do go through quite a few of them) and got this new bunch to chase instead. I suspect that RLP are going through their old cases and trying again.

 

Ignore then ignore again.

 

You may get a final letter from them saying that they are passing the 'debt' back to RLP with the recommendation that they take legal action. This is nothing to worry about as RLP can do bu**er all to you. As mentioned, ONLY Tesco can take action but they won't. The reason. The 'charge' is unlawful.


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RLP can do diddly squat, as to the DCA as abvove toothless.ignore.


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In answer to your question "What do i say if they phone"

 

Laugh loudly and hang up, or if you have one of those aerosol horn cans, even better!!


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

Barclaycard Settled

A & L SETTLED IN FULL :lol:

Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

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