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    • What is the name of the window cleaning business? Have you taken photographs of the dirty windows et cetera?
    • i would suggest that you stick to researching on here only. use our search top right for say CTAX or liability order.   you seriously have some wild theories, but those are understandable.   as i have said, there won't be a court hearing you need nor would that help you at all nor are expected to attend, it's not like that, it's merely a rubberstamp exercise .   there is no right of forced entry for bailiffs collecting CTAX debts. the bailiff process is one of a letter which will be entitled Notice of enforcement, this gives you 7 days to pay the sum it outlines with an associated fee of £75 for it being sent. the 2nd step will be a visit, you have no legal remit to engage with them at all, i i would not do so under any circumstances, that visit will add a further £235 fee those are the only things a bailiff can do. the most they can charge is a total of £310.   police do not ever get involved in civil matters like CTAX debt. not sure where you ever got that idea from.   its saturday now so use the W/end wisely, get reading up HERE ONLY it might well pay you on monday to go RING the council CTAX dept and plead poverty etc etc. it might also pay you to find the email address or even better phone number of your local MP and get him involved. they can do wonders.   dx 
    • NPAP see here: VCS Spycar PCN PAPLOC now Claimform - no stopping - London Southend Airport ***Claim Dismissed*** - Page 7 - Private Land Parking Enforcement - Consumer Action Group
    • Hi Stu and dx1000uk,   I have done the online assessment and as I suspected I already receive the maximum benefits available to me.   Yes I was referring to the fact that some times I know that non-payment of council tax can lead to imprisonment so thanks for clarifying.   let's say I can't make their demands for payment and they do send bailiffs in, I assume these are the type of bailiffs I can just not let in and then after a certain amount of attempts they give up right? does the council then not send the police round? This is what I can't work out and worries me.   The council already know that I am struggling and can't make the payments but when do I get my chance to tell a court or the police that it's not that I don't want to pay but that I can't pay?    Walshy
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
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    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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      • 33 replies

Informal appeal against double yellow line fine rejected, any advice before I proceed?

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Hiya all,


Personally I think that the fine I've received is absolutely unjustifiable on the grounds that it was completely unclear,

even clear in the opposite way, that this spot was restricted-

and every colleague/friend/family member I've consulted has agreed.



However I'd like to sense check that before I waste any more time dealing with the glacial process of formally appealing it now that the informal one has failed.


I was parked at the end of a cul de sac, which had no signage about parking.

There were double yellow lines alone the sides of the street,

but they appear to me to visibly not cover the end of the street

(indeed everyone else has come to this idea, as the end of this street is regularly full of cars parked at the end).



As the PCN and the rejection of my informal appeal only mentioned double yellow lines, It can't be anything else.


Hopefully everyone can see my attachments;

the first two less grainy photos are some of the ones I took to demonstrate the situation,

which I sent along with my informal appeal.



Long dead end street, no obvious double yellow lines at the end, no signage banning parking


The third grainy photo is to me the most damning photo they sent as evidence.

Interestingly the white paint splodge of no clear meaning right next to my car that you can see in my photos

looks as if it could be a double yellow line due to the angle of his photo.



I'm sure that this was absolutely a coincidence and I have absolute faith in the traffic wardens honesty and integrity.

Only a cynical person would suggest that he's deliberately misrepresented the situation.


So what do people think?

I'm currently waiting until the notice to owner arrives and plan to make a formal appeal,

but if people think I was actually in the wrong then I'd rather not waste everyones time.


additionaly I'd be grateful if anyone could answer the following:

Can I make a formal appeal directly even though I'm not the registered owner of the vehicle?

The "Notice to owner" apparently has to go to the owner,

is there a limit on what representation I can make by myself?




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I think the PCN is probably correct technically, but I also think the markings are unclear, and so that's a line of appeal.


Only the person on the Notice to Owner can make a representation now. They won't consider one from a third party again. What's the situation? Does the owner know about the PCN?

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>I think the PCN is probably correct technically


That's interesting- so is there a general assumption that cul-de-sac ends are covered, or is it a minimum distance thing, ie 3 meters from the double yellow line?



>Only the person on the Notice to Owner can make a representation now. They won't consider one from a third party again. What's the situation? Does the owner know about the PCN?



The owner, a family member, is aware. Guess it's a matter of convincing them to let it play out rather than take the easy way out.

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>I think the PCN is probably correct technically


That's interesting- so is there a general assumption that cul-de-sac ends are covered, or is it a minimum distance thing, ie 3 meters from the double yellow line?



If the yellow lines are on both sides of the road, and continue to the end of the road, then the restriction will cover all of the road - including the cul-de-sac ends.

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I personally can't see any line where the op parked.



They appear to be on both sides of the road, it depends where they end. If they end beyond where the car is, it is between the two pairs of lines and in the restricted area.

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Having looked at the photos IMO the Double Yellow lines are totally hidden under the Planter Boxes running along that length to the entrance/exit. (if you look at the First Photo the Double Yellows disappear under the Planters)

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I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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  • 4 weeks later...
where are the plates on the lampposts that cover thiis area? If there isnt one on both sides of the road then it cannot be said which one would apply.


Don't understand this. There are double yellow lines on both sides of the road, so both sides are restricted and no signs are needed.

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