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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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RBS Business Acount with PG, mis-sold PPI & shoesmiths chasing balance


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I had a business overdraft for a limited company to the tune of 12.5k,

 

upon taking out the overdraft the business manager told me I had to take out overdraft protection insurance,

which he quoted at the time 'should anything happen to the business the overdraft would be taken care of' ,

 

he also stated that I wouldn't have been granted the much needed overdraft if I didn't take out this insurance.

I signed as a guarantor as I was lead to believe that the overdraft was protected anyway?

I paid into the insurance for a number of years (approx 5).

 

Due to the recession the business struggled and ceased trading in 2008.

I made a call to RBS to tell them I intended making a claim on the insurance policy

only to be told that the insurance I had been paying was only a death policy?

This was never the case, it even said overdraft protection insurance on the bank statements..

 

I was then pursued by the bank,

my house was threatened with repossession

 

although I didn't feel I should I made an arrangement to pay back at £250 per month..

Money that I really couldn't afford..

This was a figure that the RBS said would be acceptable.

 

I continued to pay for approx a year or so and then went through a separation,

I contacted the bank again and agreed a lower amount of £125.

 

All the time protesting about the protection I though I had..

This is now being chased by Shoosmiths solicitors..

 

In 2014 I made a claim for PPI in thinking that if they agreed that this was a mis-sold policy

then the debt should never have been an active debt anyway

 

I was ordered just over £2500 in compensation for a mid-sold policy..

The payment went straight to RBS.

 

I am sure that this proves that I should never have had to pay the debt in the first instance?

I therefore cancelled the payments and I didn't hear anything for about a year or so..

 

I have just had after all this time a letter from Shoosmiths asking me to reply to their letter why I am not paying the debt.

 

. I have written to RBS in several occasions and had no response?

Help required please?

I don't know how to proceed?

 

When I received the mis-sold PPI letter I

wrote to the RBS asking why I hadn't received the cheque

and they said they had used it to reduce the debt?

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who are shoesmith client

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok so still with the original credit

so safe to ignore shoe's

 

so barring the PPI refund

when was the last time YOU actually paid anything off the debt?

 

and does this show on your credit file?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I would have to check the last time I paid anything,

 

It doesn't show on my credit file either..

 

I have paid a substantial amount off this which I feel I shouldn't have paid

 

and the last time I was told how much was owed it was only about 2K

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so defaulted more than 6yrs ago

and has dropped of the CRA file.

 

 

it could just be that shoe's have been given an old portfolio to chased up

as it could be coming upto SB or very near.

 

 

wont hurt to SAR RBS

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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This debt has never shown on my credit file?

 

 

I was paying it as the guarantor,

the debt was for the buisness which was a limited co,

I don't know if that makes a difference?

 

 

The RBS also had the debt transferred to what I think was a loan account?

 

 

they were paying the payments into one account and the debt was accruing interest in another account?

 

 

I have never had a statement from them so I have no Idea how much they now consider is owed?

Edited by Mills44
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sar RBS

 

 

something smell badly here.

 

 

I don't think they should be converting a business debt into a pers loan

even with a PG.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

yes as post 9

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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