Jump to content


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1662 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

Just had the following email from Payplan for my 6th review:

 

************************************************************************

It's time for your Debt Management Plan (DMP) Review

Throughout your DMP we like to check that your plan is running smoothly and that the amount you're paying is right for you. It's also important for us to check if your DMP is still the right debt solution for your needs.

For your reference, we've enclosed copies of the most recent income & expenditure details and creditor list we have on file for you.

As a reminder, your current regular DMP payment is £186.15

What do I need to do?

Please read through and check all the enclosed information carefully.

If nothing has changed, you don't need to do anything at all. Based on the enclosed financial information, we believe your DMP is still the right debt solution for you. So everything will continue as normal, and we will resend this information to your creditors.

If your income and/or expenditure have changed significantly, please call us on the above number as soon as possible so we can update your details, make any necessary changes to your debt plan, and check if your DMP is still the right debt solution for you.

Remember, you don't need to contact us if there are no changes, and you're happy with the way your DMP is progressing.

Yours sincerely

Payplan

*************************************************************************

 

Looking at the last bit, I don't have to call if no changes, Havn't done that before.

Could it be because we are within 2 years of completion, or they are so busy they havn't the time?

 

Anyone else had such an email?

Link to post
Share on other sites

Prob dont have the time. Did you ever query the debts before handing them over to payplan? So you know if theyre actually enforceable and worth paying?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites
Prob dont have the time. Did you ever query the debts before handing them over to payplan? So you know if theyre actually enforceable and worth paying?

 

These were existing debts prior to starting a DMP.

Link to post
Share on other sites

I think what the imp means is, did you check there were no default/penalty charges that you shouldn't be paying or any PPI that might have been missold ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites
I think what the imp means is, did you check there were no default/penalty charges that you shouldn't be paying or any PPI that might have been missold ?

 

Had a successfully PPI claim via Stake Your Claim back in 2014, wiped @ £3k off debt, otherwise all valid.

Link to post
Share on other sites
Had a successfully PPI claim via Stake Your Claim back in 2014, wiped @ £3k off debt, otherwise all valid.

 

So you have sent each creditor a request for your agreement (section 77/78) and thay have all complied and returned a valid copy of each agreement?

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites
So you have sent each creditor a request for your agreement (section 77/78) and thay have all complied and returned a valid copy of each agreement?

 

Andy

 

We still have copies of all 4 agreements, should we still request copies from them to see what they've got??

 

And further to my original post, its taken Payplan 5 days the reply to an email!, so must be snowed under.:smow:

Link to post
Share on other sites
  • 5 months later...

I was with PayPlan for just over 2 years, after the first year they called to do an annual review. I supplied all the info they asked for and the plan remained the same (they did ask for bank statements but I never got round to sending them, nothing was said)

 

Year 2 anniversary came about and got the same e-mail you got, stating that if nothing had changed not to do anything. The plan has since finished.

 

What is annoying is they overpaid a creditor to the tune of £320 (no idea how that happened) but not complaining as got a refund hassle free (118 118 Money)

 

It seems to be pretty standard though, from my experience so nothing to worry about. I used to send in statements to show updated balances and always kept them up to date with chances to my income, so with it being close to the plan end date they probably don't need to do a full on review.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...