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MBNA direct debit took minimum payment but added it to balance owed


prodanrage
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Hi,

my balance was £6,700 on my MBNA credit card and paid £4,409 which made my new balance £2,224 owed.

 

My direct debit then paid the minimum of £67

which should of then made my newer balance £2,157

but this did not happen,

 

 

instead, my balance owed went from £2,224 to £2,291, adding £67 to the debt rather than deducting it.

 

I'm currently in a interest free offer and I have not used my card.

This has never happened before, it's strange.

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i assume this is now resolved to your satisfaction prodanrage?

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