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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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A relative had been renting a house since Dec 2009. She was paying by DD until about 12 months before the end, when the agent started collecting cash, as they had a bank problem. This went on until the end in at the end of April 2016. A mistake there maybe, but he did provide a receipt every time, which she did not keep. Her bank statements will have the DD's on when she requests them.

 

The deposit was not protected, she never knew it had to be, so I checked, it ain't. She phoned him continuously, without answer. When he finally answered, he said it takes 28 days. This has now gone, in fact it's 2 weeks past that. No answer again!

 

I checked the company, it disolved on 1st March https://beta.companieshouse.gov.uk/company/08781259

 

Any Idea of how to get her money back.

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She made a payment of £90 for a few days rent just after she left. That was to the owner of the letting agent, which was a 1 man band by the way.

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Hi

 

On looking at your link and the filing history & PDFs: https://beta.companieshouse.gov.uk/company/08781259/filing-history

 

17 Nov 2015 First Gazette notice for compulsory strike-off

 

01 Mar 2016 Final Gazette dissolved via compulsory strike-off

 

(I would recommend downloading the PDFs at the above link and saving these for your records and keeping a copy of the link as well)

 

Now you say the tenancy started in 2009 what was the initial length of the agreement?

 

When did you end your Tenancy Agreement?

 

One thing I would suggest is contacting Companies House and informing them of your recent knowledge of this companies Dissolution that you were unaware of and tell them what you have posted here.

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I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Who was the LL named on the AST- Ind or Co?

 

Sorry, I don't get what you mean?

 

Hi

 

On looking at your link and the filing history & PDFs: https://beta.companieshouse.gov.uk/company/08781259/filing-history

 

17 Nov 2015 First Gazette notice for compulsory strike-off

 

01 Mar 2016 Final Gazette dissolved via compulsory strike-off

 

(I would recommend downloading the PDFs at the above link and saving these for your records and keeping a copy of the link as well)

 

Now you say the tenancy started in 2009 what was the initial length of the agreement?

 

When did you end your Tenancy Agreement?

 

One thing I would suggest is contacting Companies House and informing them of your recent knowledge of this companies Dissolution that you were unaware of and tell them what you have posted here.

 

Initial length was 6 months. She paid another fee at 6 months to extend it for a further 12. From then on it just carried on. She can prove this via bank statements, and also a last partial rent payment to the owners account at the start of May.

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  • 4 weeks later...

Ok, so the letting agent is not answering his phone. Deposit still not returned. Can she go down the x3 route even if his company is now dissolved?

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