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A relative had been renting a house since Dec 2009. She was paying by DD until about 12 months before the end, when the agent started collecting cash, as they had a bank problem. This went on until the end in at the end of April 2016. A mistake there maybe, but he did provide a receipt every time, which she did not keep. Her bank statements will have the DD's on when she requests them.

 

The deposit was not protected, she never knew it had to be, so I checked, it ain't. She phoned him continuously, without answer. When he finally answered, he said it takes 28 days. This has now gone, in fact it's 2 weeks past that. No answer again!

 

I checked the company, it disolved on 1st March https://beta.companieshouse.gov.uk/company/08781259

 

Any Idea of how to get her money back.

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She made a payment of £90 for a few days rent just after she left. That was to the owner of the letting agent, which was a 1 man band by the way.

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Who was the LL named on the AST- Ind or Co?

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Hi

 

On looking at your link and the filing history & PDFs: https://beta.companieshouse.gov.uk/company/08781259/filing-history

 

17 Nov 2015 First Gazette notice for compulsory strike-off

 

01 Mar 2016 Final Gazette dissolved via compulsory strike-off

 

(I would recommend downloading the PDFs at the above link and saving these for your records and keeping a copy of the link as well)

 

Now you say the tenancy started in 2009 what was the initial length of the agreement?

 

When did you end your Tenancy Agreement?

 

One thing I would suggest is contacting Companies House and informing them of your recent knowledge of this companies Dissolution that you were unaware of and tell them what you have posted here.

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Who was the LL named on the AST- Ind or Co?

 

Sorry, I don't get what you mean?

 

Hi

 

On looking at your link and the filing history & PDFs: https://beta.companieshouse.gov.uk/company/08781259/filing-history

 

17 Nov 2015 First Gazette notice for compulsory strike-off

 

01 Mar 2016 Final Gazette dissolved via compulsory strike-off

 

(I would recommend downloading the PDFs at the above link and saving these for your records and keeping a copy of the link as well)

 

Now you say the tenancy started in 2009 what was the initial length of the agreement?

 

When did you end your Tenancy Agreement?

 

One thing I would suggest is contacting Companies House and informing them of your recent knowledge of this companies Dissolution that you were unaware of and tell them what you have posted here.

 

Initial length was 6 months. She paid another fee at 6 months to extend it for a further 12. From then on it just carried on. She can prove this via bank statements, and also a last partial rent payment to the owners account at the start of May.

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Ok, so the letting agent is not answering his phone. Deposit still not returned. Can she go down the x3 route even if his company is now dissolved?

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Who is the LL named on AST? True LL, LA or LA business name?

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