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I have a Samsung A5 mobile phone which I stupidly managed to smash the screen on at the beginning of the year.


I took the phone to have the screen and LCD replaced.

I paid £90 and was given a 30 day guarantee.


6 months later the screen is coming away from the phone and the sensitivity of the phone is very temperamental.


I got in touch with the person who fixed the phone and they have refused to help as it's past the 30 days. Now I am stuck!


I don't feel I should pay for another repair when a bad job was done to start with.



Can anybody give me and advice please.



Many thanks ☺

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Hello and Welcome,


Can you tell us who carried out the repair.


Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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I was a independent company advertising on Facebook called Nats Mobile Repair Service that did the repair

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that probably tells you all you need to know.

Take it to somewhere that has a shop front and ask them about the quality of the repair, how long one would expect it to last and how much to rectify. When you have that information you can then decide whether it is worth mending the phone or cutting your losses and putting the money towards a new one. Probably not worth trying to get satisfaction from the original repairer as they undoubtedly are a man of straw and couldnt pay you if you did sue them.

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