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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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NIP letter over level crossing - Unsafe to stop!

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Hi, hopefully this is the right place to put this!


today I received a letter from the BTP with a NIP asking for name and address of driver.


It states

'This offence can be supported by photographic evidence from an offence detection device.

The driver of vehicle *my vehicle* is alleged to have committed an offence

contrary to one or more of the following offences under the Road Traffic Act, 1968.

Failure to comply with a red traffic light signal at Nutbourne Level Crossing'


I was driving with my boyfriend in the car also,

as we were approaching the level crossing the light turned orange

but it would've been too dangerous to stop (I was driving within the speed limit).



We both only saw an orange light and no red light.


I have never had any driving convictions etc, am a mental health nurse

and points on my licence would not be great for me,

especially for something that I do not think is fair as I mentioned,

stopping would've been more dangerous.


Just looking for any sort of guidance/help with what I should do!



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I think that the best thing you can do is to comply with the notice and then if there is a prosecution, you can either put your hands up or you can plead not guilty and go along and say exactly why you consider that it might have cause an accident if you had stopped on the yellow light.

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I know the crossing you're on about, the cameras were installed last year by Road Safety Support



Amber means stop, unless you've crossed the line or it's unsafe to do so?



But you may have mitigating circumstances??

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!



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as we were approaching the level crossing the light turned orange but it would've been too dangerous to stop (I was driving within the speed limit).

agree with bank, orange means stop and you saw the light. how wld it have been unsafe/dangerous to do so (you were within the speed limit, and anyone behind you shld be at a safe distance), prob more unsafe not to do so :)

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