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    • You're like, super helpful and unhelpful at the same time lol.   What do I search for, I searched form 4, and nothing, I searched claiming compensation and nothing about this.   I can't find the top squares logo.   Can you post a link or tell me what to search.   Sorry if I'm slow.
    • use our custom google search box  click our top squares logo it should appear on that page   dx
    • Apologies, I haven't used a forum for years!!   I defo wish to keep the 2 issues separate, sorry!   My only issue I need help with is the increased compo for marstons - if possible.   I don't know anything about claiming compo etc. (I only recently found out one of the NHS biggest costs are NDA payouts)   I don't know what form 4 is; so far, they've offered £250 and I haven't accepted or denied it.   So yeah, can you forward me to some more info?   Also, usually I'm good at google etc. but I can't find many stories on this stuff, regarding PCN/TFL etc.   Thanks again!
    • ok things are getting clearer...   I've merged 2 of your posts for clarity and removed the swearing, (behave please) I've also taken down the two images you posted should you wish to post things up please use PDF so we can zoom easily and don't forget to redect them read upload carefully.   I think you need to continue to keep the two thing sep. those being increased compo for marstons- if possible ( if you are raising a form 4? complaint through the court - it might be better you don't? - they are very hard to justify and can be costly - so the fact it might not be moving forward could be a good thing, but listen to others here too) and the issue of the PCN wasn't justified - which you need to further expand on please.   the more info you post up the better please but please use multipage PDF files only and carefully redact them    
    • Thanks for trying btw! It's kinda in 2 parts.   1 is that the PCN wasn't justified in the first place and I wasn't aware it had escalated. I received the initial fine from TFL which I challenged and heard nothing back from (for 5 months). Then another letter from a separate PCN which made me email TFL to inquire what was going on but again, heard nothing back.   (BTW I can see how confusing this is so thanks again for trying)   So, I had no idea my car was at the risk of being taken - that's the first part.   No 2. is:   I got a phone call saying my car was on the back of a truck round the corner from mine (they hadn't left any notices or anything, and the car was parked directly outside my house). My friend said they were attaching the straps and securing it to the van (so I think they got it on the back of the van and moved it before securing it).   When I ran round the corner I saw the EA's van. I went upto it and asked what was going on. He was rude and told me to go away. Then after I kept knocking he got out the van and was aggressive and refused to ID himself or tell me why he had my car.   He shouted at me, was rude and unprofessional, he then left with my car. I complained to Marstons and asked for the bodycam footage.   They gave me the footage but it was clearly edited and cut short (because in the beginning of the footage he was the most aggressive).   They then told me he wasn't required to have the camera turned on when he's in the van, only when he's 'actively pursuing a warrant' and I was only allowed the footage I was in. (which is 2 different things) So I asked them to clarify which is true.   Anyway, I reviewed the footage and sent in my complaint (talking about what happened in the footage) They replied and said they watched the footage and disagreed with everything I said.   So I wrote a more in depth response with the CIVEA code to reference + the TFL EA guide etc.    Then they asked for more time, called me and finally apologised and admitted he had acted untoward and was in the wrong.   They then offered me the goodwill payment.   This has taken up weeks of my time, caused me serious trauma and PTSD and even after I complained WITH video evidence, they still initially denied it which means they officially lied, on record, while representing TFL.   I told TFL what was happening they said I had to continue with Marstons etc.   £250 goodwill isn't enough, the car cost £800 to get out, the suspension is messed up and I'd like to claim compensation for everything.   I don't know if that makes me sound like i'm money grabbing or whatever but they shouldn't be allowed to get away with it.   The police had to come before they could call an ambulance cause I was having a panic attack and it was a HORRIBLE experience.    So any help would be great please    I have the whole file from Resolver in a ZIP file but it's a lot of writing and I think you've read enough of my writing to last a life time!   I did a statutory declaration of OOT, got it signed by the court etc. but it was rejected.   I then tried to take them to court but it cost £250 I think which I don't have. You can get it for free if your low income but they wanted bank statements that I couldn't get. They're waiting for me to reply with documents to get a free court date.    did you receive any of the pcn's - was that why you appealed? - Yes, sorry!   unless it's trying secure a greater level of compo from marstons? - Yes, sorry!   For the record I just saw this pop up, read it and now feel much less guilty about my enquiry!
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HMRC refusing to deal with overpayment, says must deal LCS

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In 2013 I had to give up work due to chronic ill health,

I notified HMRC of my changed circumstances and my tax credits claim ended.

 

Around six months later,

I received a letter from HMRC stating I had been over paid by £3,500.

I called them and after explaining my circumstances they agreed to suspend repayment,

they didn't say for how long, just to expect further contact in future.

I have since heard nothing from them.

 

About a month ago, out of the blue I received a letter from a debt collector agency called LCS demanding repayment,

 

I contacted HMRC and on asking why they had not contacted me directly,

I was told it was normal practice to pass debt over to a DCA who would then pass it back to them

on receiving proof of inability to pay and I could expect this to happen each year.

 

After receiving a further two threatening letters from LCS, the last being a “notice of further action”

I again contacted HMRC.

 

 

This time they claimed to have contacted me a number of times and as I had failed to respond

they had put recovery in the hands of LCS.

They flatly refused to deal with me saying I must deal only with LCS.

 

I have read posts on here advising never to contact a DCA.

I'm confused and anxious as to what I can to do if HMRC refuse to deal with it.

I'm very worried about this debt and its beginning to affect my already poor health.

 

I hope someone can advise me on the best course of action.

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Hello and welcome to CAG.

 

I also thought you shouldn't deal with people like LCS. Possibly the HMRC person doesn't completely understand the position with debt collectors.

 

Hopefully someone who knows more than I do will be along later with advice for you.

 

My best, HB


Illegitimi non carborundum

 

 

 

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totally correct

ignore the powerless DCA

they ARE NOT BAILIFFS

 

 

and can do nothing bar pester you.

 

 

deal with the HMRC, and if they wont

let them wave their arms around

 

 

might be an idea to send a free sar to HMRC

and check they are correct.


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Hi Honeybee,

Thank you for responding, I have contated HMRC three times now and spoken to three different people, each one flatly refused to discuss the debt and insist I contact LCS. I'm worried that HMRC will just take enforcement action next if I continue to ignore LCS

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Hi dx100uk,

Thank you for replying. I will look up the SAR procedure and send one off for all details they hold

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stand your ground

theres not really a lot they can do bar take it from future benefits via them.

 

 

https://online.hmrc.gov.uk/shortforms/form/DPU_SAR


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Thank you so much dx100uk and honeybee13 for putting things in perspective. I had been worrying myself silly over this and the possible outcomes.

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Hi The above advice is correct.

 

You should never contact the DCA no matter what they say.

 

The person you spoke to at HMRC is talking c**p.

 

They can take the debt back from the DCA at any time.

 

This is the standard line they adopt as quite a few people pay the DCA.

 

HMRC debt collection has several stages and the DCA is 2nd and is used when you have not responded to any letters. Quite often they dont send these or they are not received.

 

The DCA will annoy you for 6 months and then pass back to HMRC.

 

Then the Debt Management Team will take over.

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