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    • Hi all, Unfortunately, I'm having a difficult time having recently bought a puppy with a pre-exisiting condition that I was unaware of. I found this forum after doing some research online and the feedback was really well-informed. I'd be really grateful for any advice from legal minds :)   My story (I've tried to keep it concise for clarity): I recently bought a puppy from a home breeder. They have never breed dogs before and aren't a licensed business. Our puppy was sold as having passed a full health check from Vets4Pets. Our puppy was £1,200. Two weeks after picking him up, I took him to the vets for his second vaccinations and a health check. At that point the vet diagnosed him with a "lingually displaced canine." This means that one of his lower canines is displaced and pressing into the roof of his mouth. Our puppy would have had his full set of puppy teeth by 6 weeks,  and his first health check was at 8 weeks. Therefore, this condition was either missed from his first health check, or ignored by the breeder. Either way, the condition was certainly present before we took ownership. It's a hereditary condition. I've had three quotes from different vets for removing the tooth which range from £350 from Vets4Pets to £1000-£2000 for a dental vet specialist. The hope is that, if the puppy tooth is removed early, the adult tooth will grow in normally. If it doesn't, however, the costs could be around £2,000 for treatment on his adult canine. I've given the breeder the time he asked for to consider his options. His final offer was a full refund if we return our puppy. This isn't something we want to do as we are already so attached to him. Legally, it would also create us significant inconvenience, as a replacement isn't forthcoming - or even possible. He has refused to contribute to the cost of treatment, admit any kind of liability, or give us a partial refund and allow us to keep our puppy.   From what I've read, tier two of the Consumer Rights Act 2015 may apply - and we could argue that a the return and refund offered would cause us 'significant inconvenience' and that the puppy was misrepresnted as healthy, and therefore a partial refund is in order. Again, any advice on whether I may have a case, if I take it to the small claims court, would be really appreciated.   Thanks so much.  
    • I'm sorry but I don't have a lot of time at the moment. Please will you read around the other Hermes stories – if you haven't done so already. There are some suggested letters of claim in those. We don't have a template for this and I would suggest that you draft your own letter of claim and post it here before you send it. Also, make sure that you read around the forum about taking a small claim in the County Court and that you know all the steps. You can be certain that you will have to issue the papers. You can be certain that Hermes will ignore your letter of claim and they will only start taking you seriously once you have issue the court papers. This means that if you send the letter of claim giving them 14 days then on the fifteenth day you must issue the papers. Otherwise don't bother. Don't bluff. Be aware of your risk factors – which are that if you lose, then you won't get your money back and also you would have lost your claim fee – and if they push you to pay an allocation fee – which is quite likely – you will lose this as well. For the present claim fees and allocation fees, please have a look at the court services website. However you are probably looking at something in the region of about hundred pounds or so all told for a claim of this value. If you succeed then you will get your money back, plus interest plus your costs. We do our best to advise you here that you have to realise that the end of the day it is your risk. As I've already said, it is an extraordinary industry – because they will do it – which requires you to pay delivery fee and then if they don't carry out their side of the contract for some reason rather they don't have to offer any redress to you at all – often on the basis that you didn't ensure them against their own negligence. This is an extraordinary state of affairs. The whole industry does it this way and it seems to be a culture which has been accepted for a long time – maybe 30 or 40 years – so that now consumers think that that's the way it is. It's really quite surprising that this hasn't been directly addressed in legislation – but it hasn't. Instead you will have to fall back on the unfair terms provisions in the Consumer Rights Act. Post a draft of the letter of claim and we'll have a look at it later on
    • I agree. They are putting you back in the position you'd have been if they'd said what they should have ( "We can upgrade you to Sky Q. You'll need a new dish to use Q. If you want to revert to the non-Q system in future it'd need to be a 'hybrid' dish that supports both".)   I don't think you can realistically expect more.
    • but not related to this a/C  i bet the sar will reveal the real truth of what the balance really is made of.   even if this did result in a speculative DCA court claim. we don't lose many OD claims here.   dx  
    • yes they will and the contract if they request a further hearing.   .......................   n244 .......   i do not believe the claimant had a valid and paid for contract covering the year of the offence with the land owner or their agents.   i do believe the Claimant ANPR System had the relevant council planning permission to be used or erected on poles at the site.   i do not believe the Claimant signs at the site neither had the required council planning permission nor suitably conveyed the legal terms of any contract the driver at the time of parking could ever be able to agree to by reading them.   i claim the cost of my set aside fee from the claimant should i be successful.    
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Tawnyowl

BBC News - Hundreds of thousands register to vote as deadline looms-Are you voting?

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BBC News - Hundreds of thousands register to vote as deadline looms Registration needed by 23.59pm tonight.

People have until 23:59 BST on Tuesday 7 June to register to be able to vote in the UK's EU referendum.

The Electoral Commission said 1.65 million people had applied for a vote since a campaign began last month - but millions more have yet to sign up.

Registering online should take about five minutes. People may need their National Insurance number, or passport number if a UK citizen living abroad.

http://www.bbc.co.uk/news/uk-politics-eu-referendum-36462425

 

Just in case.Check things out.In or out your vote counts.:-D

https://www.gov.uk/register-to-vote

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OH signed up today. :)

 

HB


Illegitimi non carborundum

 

 

 

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Be interesting to see the percentages when its done, although that wont show all the people who simply felt they didn't understand the real issues vs all those who simply didn't care for whatever reason.


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

 

Please don't assume what you see here is what I wrote - At least some of my posts HAVE been edited without my knowledge or agreement - or anything showing people they have been amended

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I only realised that 4 of us in the family were still registered at a old address.

You can change address and bring things upto date.Only takes a few minutes at the most.

Good job i read the BBC report and checked things out.:-D

 

Those who are unsure whether they are registered should contact their local electoral registration office. Except for residents of Northern Ireland, whose deadline has already passed, those wanting to vote by post must download the application form and return it to their local office by 17:00 BST on Wednesday 8 June in order to qualify. They must return their postal ballots by 22:00 BST on 23 June - when polling stations close.

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Be interesting to see the percentages when its done, although that wont show all the people who simply felt they didn't understand the real issues vs all those who simply didn't care for whatever reason.

 

Hi Tobyjugg2

It will be interesting.I have been reading the EU Thread.Very interesting.

I feel there are many still to make their minds up.

Oh has it changed name,or am i missing something like a brain.

 

For those that may want to know what the devil are you talking about.

The European one-upmanship thread

http://www.consumeractiongroup.co.uk/forum/showthread.php?460072-The-European-one-upmanship-thread

 

Just in case.Check things out.In or out your vote counts.

https://www.gov.uk/register-to-vote

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Tawnyowl

Its only in the last few weeks that I have settled my mind enough to have an opinion which I consider worth voting on.

 

Would I have voted if I wasn't sure?

Probably, certainly not definitely - but which way - that I'm not sure on. I had no 'default' fallback

 

Would others vote in that unsure situation - I have no idea.

 

 

fletchs' post in the other thread is interesting that various bodies are promoting involvement.


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

 

Please don't assume what you see here is what I wrote - At least some of my posts HAVE been edited without my knowledge or agreement - or anything showing people they have been amended

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Yes i read Fletchs post earlier.

Such a hard decision for many people.Unsure,just reading and listening to what people are saying.

And maybe leaving things to the last minute.But many will vote i feel,i am for sure.

I am one of the older ones is all i will say.

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I am another golden oldie also :)


R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Well with a tawntowl, snowdragon and me as a(nother) silver fox

 

 

Cheap at twice the price

http://www.ebay.com/itm/1800s-English-Silver-Luster-Toby-Jug-/141681870787

 

:lol:


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

 

Please don't assume what you see here is what I wrote - At least some of my posts HAVE been edited without my knowledge or agreement - or anything showing people they have been amended

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Well with a tawntowl, snowdragon and me as a(nother) silver fox

 

 

Cheap at twice the price

http://www.ebay.com/itm/1800s-English-Silver-Luster-Toby-Jug-/141681870787

 

:lol:

 

Good condition with only a little wear.:lol:

 

Now there is only just over six and a half hours left to register your vote if you have not,or check everything is right,where you live etc.

The link is here once again and only takes a short while to check.

 

Just in case.Check things out.In or out your vote counts.Can you imagine if by some chance you miss out.

This is a historic moment,and you must want to be part of it.

https://www.gov.uk/register-to-vote

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am sure I am on the electoral register as had cards through the door to vote for elections etc but thought would register anyhow , no idea which way to vote as tbh do not know too much about it and also am sick of hearing about it :p


R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Oh and per the thread title. I will be voting and voting remain.

 

The more I learn about the issues the firmer that decision (late as it was) becomes.


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

 

Please don't assume what you see here is what I wrote - At least some of my posts HAVE been edited without my knowledge or agreement - or anything showing people they have been amended

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and the registration site collapses under the weight of registrations.

http://www.itv.com/news/update/2016-06-08/nearly-50-000-may-have-missed-eu-vote-registration/

 

although (only) 50,000 missed - how do they know if it crashed?

 

 

- ah 50,000 on the site when it crashed

so quite possible many more than 50,000


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

 

Please don't assume what you see here is what I wrote - At least some of my posts HAVE been edited without my knowledge or agreement - or anything showing people they have been amended

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You should automatically get a voting card for the referendum if you are on the electoral roll.

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Some people have moved since the last registration papers went round, determindator, and not re-registered.

 

HB


Illegitimi non carborundum

 

 

 

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Why are Brexiters not happy with the extended deadline due to system problems ?

 

Because it is younger people registering, who are more pro EU.


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Anyone know the latest news.unclebulgaria67 has there been a extension.I missed this news.

EU referendum: Voter registration deadline passes

However, the voter registration website suffered technical problems late on Tuesday evening, prompting calls for a deadline extension.

But a government source told the BBC the voter registration website was still open and accepting registrations as of 00:45 BST on Wednesday.

http://www.bbc.co.uk/news/uk-politics-eu-referendum-36462425

So much confusion.

 

Ah i see.

EU referendum: emergency legislation will extend voter registration deadline to midnight Thursday

http://www.theguardian.com/politics/live/2016/jun/08/eu-referendum-live-voter-registration-site-crashes-cameron-farage-debate

 

Get in there your vote counts.

This is a historic moment,and you must want to be part of it.

If you aren’t already on the electoral register, you must register by 11:59pm on 9 June if you want to vote in the EU referendum on 23 June.

https://www.gov.uk/register-to-vote

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Why are Brexiters not happy with the extended deadline due to system problems ?

 

Because it is younger people registering, who are more pro EU.

 

It's possible. There are also expats who are entitled to vote, because Brexit would affect them. If they've become concerned about the closeness of the vote, they may be registering too.

 

HB


Illegitimi non carborundum

 

 

 

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A little news.What a carry on.Is this possible.

Leave.EU campaign chief plans legal challenge to stop more people registering to vote

Multimillionaire Arron Banks said extending the registration deadline to let more people sign up was 'extreme'

http://www.independent.co.uk/news/uk/politics/leaveeu-campaign-chief-plans-legal-challenge-to-stop-more-people-registering-to-vote-a7072006.html

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I am hearing things,i cannot say from where.But are cities like Manchester going to be the melting pot.Is there going to be a massive turnout.Which way will it go.

It is a question that is not just dividing the country but families, cities, political parties and even the government itself: whether to stay or go.

 

In truth, of course, nobody knows for sure what would happen if we exit, leaving both sides free to make claims that can be difficult to disprove.

 

Are some politicians and the powerful ones. getting worried about things.

Saying things to scare or influence people.

 

Do not ask me,what do i know.

Do you.?

Register now and be part of this historic event.Or just check where you are registered,just in case.

Only hours left to register.

Tawnyowl

neutral as always.

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Some people have moved since the last registration papers went round, determindator, and not re-registered.

 

HB

 

I would have thought near the top of to do list when you move home however, as you say not the top of everyone's. There's also those who don't want to be on the electoral roll.

 

The referendum issue has been running a long time to organise yourself to vote.

 

Quite right though many only just deciding whether to bother or not.

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I've moved this year, determindator, I'm afraid it never crossed my mind. :(


Illegitimi non carborundum

 

 

 

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I've moved this year, determindator, I'm afraid it never crossed my mind. :(

 

Well I suppose I find voting important but not so important to others.

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