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    • 4 th time we've merged your threads  for complete history of your story please keeps to one thread
    • @dx100uk @ anyone else interested in Fighting HSBC UK  Staff/department non compliance and incompetence/interference in between HSBC UK and customers.   I wanted to know what you guys had to say about the reply i got from HSBC UK today.    Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.   HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.   HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.    I returned to HSBC highlighting there is no such provision in the Data Protection Act.   HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.   Let me know what you think about the  HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.    The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.   HSBC UK Teams now go on to explain: In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any  provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.   In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.   Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.   How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?  
    • Hi   I have to agree if you have paid off the debt owed to them via this meter and are up to date on your bills  I would look at changing supplier and as said asking new supplier to install a standard meter and look for the best deals for you.
    • I have severe anxiety and going to leave my job and have been invited to a meeting but dont wish to attend that is three hours away from where I am. Can I legally give the  permission to decide without my being there? I cannot handle going as I know I'm going to be fired anyway as on my final warning. I'm also giving in my notice this week too! This job is just too much for me now and I cannot work here any longer. It's no good for my health and sanity  I am sick to my stomach thinking about going and about to hand my notice in anyway    
    • Thankyou it’s because I’m awaiting the outcome and a friend said I will be turned down as I asked them a while back if I had ppi on the account and how much it was and they replied.  But they did only send me a short confirmation with the amount and that they trust that answers my enquiry. i just wanted to be prepared if they wouldn’t turn me down based on that. Thanks for your advice on that mate 
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CP PLUS charge notice at MOTO Heston West **CANCELLED**

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Hi,

 

New here, would appreciate a good advice!

 

Received a 'CHARGE NOTICE' from something called CP PLUS limited.

The letter states there are BPA member and the postal address is PO BOX 3573, Barnet, EN5 9QA

 

They sent a photo of me going in and out the private car park (that's heston west services to do with costa, travelodge, etc.).

They say I overstayed by 50 minutes.

They provide a photo of the sign saying that parking charges apply after 2 hours, how to pay post 2 hours and that camera enforcement is in operation.

 

Few questions:

 

1) Along with phone (03339390104) and address, they also provide a link to appeal:

APPEALPCN.CO.UK

This looks VERY dodgy, and besides it is an unsecure form.

Is this legit at all?

 

2) I can't see their company website address anywhere, is that normal?

Searching cp plus online doesn't give much info either.

[problem]?

 

3) They demand £100 to be reduced to £60 if paid within 14 days. Is that a reasonable charge at all?

 

Any advice?

 

Many thanks

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Wait for others to advise you first.

 

However DO NOTHING yet.

 

Can you scan and post up the begging letter they sent you, ENSURE you remove ALL identifiers first.

 

When did you park here?

 

When did they send you this letter?

 

Is it addressed to the registered keeper, or marked Notice To Keeper?


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Bazooka Boo: thanks, attaching the scans!

 

Received a week after parking.

 

Says 'issued to'.

 

dx100uk: thanks, looks like those links are quote old though and this company quotes parking eye v Beavis.

 

IN ADDITION: I only stopped there because there was a huge traffic accident on M4 blocking EVERYTHING and actually there were 2-3 hour queues, almost standing and nowhere else to go/park. So I managed to slip into these services and moved away only after the situation has been resolved on M4. I had no choice really!

cpplus1.jpg

cpplus2.jpg

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bevis means nothing .

simply willy waving it applies

it doesn't.


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Usual garbage from CP plus.


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Any suggestion how to fight them off?

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Sit tight and wait for the regulars. Theres no rush at all.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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read the threads in post 3

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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the demand is not compliant with the PoFA to create keeper liability as it fails to say who the creditor is.

 

 

I would also bet that if the signage at the site is the same as the letter

then there is no contract as the signage has inadequate terms to form one.

 

A short letter saying that "the signage you refer to is inadequate to form a contract

and you have failed to create a keeper liability under the PoFA 2012 by way of your current actions.

Desist from further communication as this will be construed as harassment and dealt with accordingly".

 

No need to be overtly polite and dont add to this by way of explanation about the event

or anything about who was driving at the time.

 

 

If they respond they must offer you the chance of appealing to an "independent" assessor.

Failure to do that kills any chance of a future legal claim.

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ericsbrother, thanks! i'll try and post the results here.

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Just received another letter demanding to pay the full amount since 14 days discount has been passed. They haven't responded to my appeal at all. What to do?

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nothing await the appeal reply


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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dx100uk: I've sent the wording ericsbrother kindly provided. Do you think that counts as an 'appeal'? Are they obliged by law to respond to any correspondence in regards to the PCN?

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post 10


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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They won't 'respond' by Law or anything, as they are morally bankrupt and they don't even abide by the Law themselves.

 

They are simply hoping and preying that you will cough up so they can continue their unlawful demands on other innocent motorists.


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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So why don't we actually do referendums on really useful things: looks like there is a lot of unclear and messy stuff in motoring alone. Someone should be responsible for this mess.

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The government allows them to self regulate. Remember, these are the cowboy clampers. Same people different tactics. And it took them YEARS to shut them down.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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SUCCESS!!! Thank you!!

 

 

OUTGOING:

 

"The signage you refer to is inadequate to form a contract and you have failed to create a keeper liability under the PoFA 2012 by way of your current actions.

 

In addition, the online resource offered as the first contact represents a major violation of the Data Protection Act also since communication is not encrypted and thus personal information could be intercepted and stolen by third parties.

 

Desist from further communication as this will be construed as harassment and dealt with accordingly."

 

INCOMING:

 

"Thank you for your correspondence concerning the above stated PCN.

 

In light of your claims, the representations stated in your appeal have been noted and upheld.

 

We can confirm this Notice has been cancelled in full and no further action will take place on this occasion."

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well done

 

 

dx

 

 

 

 

 

 

 

 

 

 

 

 

The Consumer Action Group needs help to cover its expenses.

You could help by making a money contribution to http://www.consumeractiongroup.co.uk/paypal.php?go=donate

or by downloading our toolbar and using it to search the web instead of your normal search engine:- http://consumeractiongroup.co.uk/cag_plugin.php

Please help.


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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I reckon CP Plus have realised that if someone gives a knowledgeable response they know they will get nowhere with their threatening letters and are now cutting their losses and backing off. Good result.

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