Jump to content


  • Tweets

  • Posts

    • I can only speak from personal experience. But a similar thing happened to me. Seriously dented door.  I made the other insurance pay. They regarded it as a write off. Took the money, replaced the door. Never heard anything more about it.    Except clearly someone sold my details to claims company, because I got loads of calls in bad English for a few month's 
    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Xercise4less/crs/spratt edicott once again


VictorTT
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2836 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

I started at exercise for less in July of last year. (2014)

They took a payment from me on July 1st of this year. Meaning my year long contract was now complete.

I moved out of Nottingham and foolishly, I cancelled my direct debit thinking they would just cancel my membership and allow me to carry on with my life.

 

Today, I received their CRS letter claiming I owe them £207.47.

I've read a few other posts, but can't seem to find anything relating to this specific situation.

My mind started running at a million miles per hour, like I'm sure most people's do, but a few of the posts mentioned that these guys mostly bullies trying to squeeze money out of people.

 

Any help would be greatly appreciated.

 

- Victor

Link to post
Share on other sites

Slick will be along - but yes, it was foolish not to give written notice of cancellation. All of these people operate on the basis of rolling contracts - which is really just inertia selling - and I am sure that they make a huge amount of money from people who forget or who are foolish.

 

I think that you need to write to them and confirm the4 cancellation and say that you will cover their administrative expenses if they will tell you what they are.

 

I suggest that you don't disclose your new address. There is no reason for you to share your personal data with them any more - or have you already done that?

Link to post
Share on other sites

Hi Victor and welcome to CAG

 

I know it's too late for you now but our advice about cancelling properly is here - http://www.consumeractiongroup.co.uk/forum/showthread.php?452671-Cancelling-your-Gym-Agreement-Get-it-right-!

 

It would have been better if you cancelled in writing but you can deal with this by using the letter here, adapted to suit your own case :-

 

Dear sir or madam,

 

I refer to my membership at Xercise4Less gym in [Town].

 

I cancelled my direct debit mandate on 25th August 2015 and this was adequate notice of my intention to cancel.

 

I now realise I should have paid a final month's fee to you for the notice period in the sum of £9.99 to you now. I will not pay you any administration or cancellation fees - these are penalties that are unlawful and unenforceable.

 

If you confirm in writing that you'll accept the amount of £9.99 in settlement of all that I owe, I will pay you promptly. If you fail to accept my offer within 14 days or you demand any other payment, I will pay you nothing and my offer will be withdrawn.

 

Yours faithfully,

 

Send this off to Harlands at Haywards Heath and get a free Certificate Of Posting at the PO when you send it.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 3 weeks later...

On Saturday the 7th of November I posted this letter to Harlands.

 

To whom it may concern.

Dear sir or madam,

I refer to my membership at Xercise4Less gym in Nottingham.

Following the advice of a member of staff at Xercise4Less regarding stopping my membership, I cancelled my direct debit mandate on 1st July 2015 and this was adequate notice of my intention to cancel.

I now realise I should have paid a final month's fee to you for the notice period in the sum of £9.99 to you now. I will not pay you any administration or cancellation fees - these are penalties that are unlawful and unenforceable.

If you confirm in writing that you'll accept the amount of £9.99 in settlement of all that I owe, I will pay you promptly. If you fail to accept my offer within 14 days or you demand any other payment, I will pay you nothing and my offer will be withdrawn.

 

Yours faithfully,

 

 

Today I received this lovely contribution to the saga.

Attached

 

If you can't see it, let me know.

Link to post
Share on other sites

Hi Vic,

 

Just a normal letter from CRS and I'd simply ignore it until they reply properly to your letter.

 

If they don't reply to it, that's THEIR problem !

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 6 months later...

Hi All,

 

In July of last year I moved house and on my last day at Xercise Nottingham I asked a member of staff about cancelling my membership. I was with xercise4less for 13months at this point.

The staff member I asked told me that I should cancel my direct debit, so I did.

 

I've had letters from Harlands, which I've replied to stating that they should contact me by letter only, mentioning that their persistent calls/texts were bordering on harassment.

I've also given them 14 days to contact me which they did not so I thought that meant, my terms were accepted.

 

Only to now receive a letter from Spratt Edicott Solicitors.

These people are ridiculous.

See Letter below.

Any assistance you can lend will be greatly appreciated.

 

Regards,

Vic

Link to post
Share on other sites

You can ignore that, but you NEED to pull it off as it shows your identity.

 

Pull the attachment, and then tell us the story,

 

When did you join, when did you leave, how did you inform them that you were cancelling the agreement?

Did you pay them one final months membership fee?

 

Stay OFF the phone, keep a diary of events regarding their continued criminal offence of harassment against you, with a view of reporting them to the police for said criminal offence.

 

Get onto social media, FB and Twitter, and embarrass them on there, warn off potential customers that they will be harassed should they dare to ever leave the gym.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Ignore it. They wont do anything. Its a standard automated template letter. Not the use if if/may etc.

 

Sit tight and one of the regulars will be around to give specific info on what to do next. Its an issue you dont need to worry about and is very easily solved.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

attachment removed

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi Victor,

 

Thread merged with the one from last November.

 

We don't need to see the letter from Spratts. We've seen enough of them to know that it's just more of their threats, designed to make folk panic.

 

Since Harlands changed to using Spratts last year, we've not seen Spratts take a single CAG case to court.

 

Don't waste a stamp replying to them but keep us updated of further communication.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 1 month later...

Hi All,

 

This came in a few days ago.

 

33.jpg

 

I was planning to e-mail their contact and requesting they contact me solely by post.

 

Bit of Background again.

I asked an employee of Xercise4Less how do I go about cancelling my membership

 

. I was told to cancel my direct debit.

I did this and did not hear anything from them for almost a year.

Then the Harlands/CRS and Now SprattEdicott letters.

 

In my e-mail to them I was also going to request a copy of the Terms and Conditions of my membership.

 

Let me know what you guys think of this

or if you have any points you think I should add in my correspondence to them.

I am willing to pay up to £50 realistically, should I mention this?

 

Regards,

Vic

Link to post
Share on other sites

PDF please

 

As you were told last year......

Unless the letter says we WILL do COURT

You ignore

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi Vic,

 

Having seen the latest Spratt Endicott letter from your JPG, you need not respond at all for now.

 

It's their usual waffle and, in 99.99% of cases, none of the threatened action will be taken.

 

No need to contact Spratts by letter. email or carrier pigeon but keep us posted.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...