Universal Credit Issue

[Superdryguy2k10]

Hi all. Hoping someone can help me. I claimed universal credit on 12th april and believed i had to incur 7 waiting days which is fine then my payment period would run from 20th april to 19th may. I am now being told i wont receive a payment til 2nd june.

I believed the payment should be on 26th.....has anyone got any idea of how i can calculate when it should actually be as this seems an awful long time to wait

[fkofilee]

Welcome to my world fella... Exactly the same happened to me...

 

Can i point you here....

 

https://jsacomplaints.itsshared.net/start

 

Run through that and itll be escalated for you. (Dont worry about the web address, I used it to complain and it is legit)

[Superdryguy2k10]

Appreciate the help. Complained twice via phone last week and was told today no complaint was even logged hence why i received no phone calls.

Agent gave me an email address on friday to send housing benefit documents to and apparently this isnt policy so a breach there and then got told today i may have to wait another 8 days!

I only wanted to claim for one month for the transition between jobs. No wonder the economy is falling down