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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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PPM/Gladstones claimform - PCN - residential parking galena and topaz apartments Hounslow


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that will do.

theywill respond by saying that it sint applicable for a small claims track but as the track isnt decided by Gladdys then they know they are bullshining you until the time that the alloction is made and that is after they have parted with more money. Once the deny your request you can ask for the claim to be struck out as having no locus standi as they havent shown it by producing the necessary permissions.

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Hi Ericsbrother, I have acknowledged the claim yesterday going online. Today I have sent the letter in recorded mail to Gladstones solicitors. How long do i have to produce the defense from now. I believe i should also wait for the reply from Gladstones. kindly advice. Thanks Sri

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33days from the date top right of the claimforn. Whereby that date is one in the count

 

You file on time regardless to any other deadlines (which are immaterial anyway) or lack of paperwork

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you stick to the court deadline.

 

 

The discovery request is a very small part of a defence at this stage,

if you send the request and they fail to respond you can add this to your defence and say that they have failed to show "locus standi"

 

 

but generally the claim wont be automatically struck out

but rather it is the first thing they are asked when the judge opens the file.

 

 

Hi Ericsbrother, I have acknowledged the claim yesterday going online. Today I have sent the letter in recorded mail to Gladstones solicitors. How long do i have to produce the defense from now. I believe i should also wait for the reply from Gladstones. kindly advice. Thanks Sri
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well, you are being sued by the parking co via Gladdys so this is jsut stupidity on their part because if you settled does that mean the court case goes away? No.

 

 

What it really menas is they know that they are going to lose and are thus hoping you grab the cheaper option and then they will make a small profit.

 

 

Keep this letter as evidence that the parking co is behaving unreasonably and that way you can claim your full expenses via a CPR 27 submission.

 

What I would do though is bring it to the attention of the court that the parking co is attempting double jeopardy or that Zenith is now the righful owner of the debt and thus PPM and Gladdys no longer have an interest in the matter.

You can do this when you exchange documents, which is a long way off yet

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letter removed

shows pers info

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Hi DX100 and Erics brother,

 

I am forwarding the email I received from the solicitors after I filed the defense going online yesterday.

 

They never replied back to me regarding the request I made asking for their authority to claim the charges in their name and the permission for the signage.

 

In between I also reeived a letter from Zenith (a third company) asking for a settlement and saying that they were responsible for the claim.

 

As i was getting closer to the defence date I had to file the defence.

Below is the defence I filed yesterday:

 

In the County Court

Claim No.: *******

Between

Parking and Property Management Limited (Claimant)

 

and

S D (Defendant)

 

___________________________________________________________________________

 

Defence Argument

___________________________________________________________________________

 

[removed - dx]

 

Kindly see the defense I have filed yesterday by going online

 

Today I received a reply (email) back from the solicitors.

Kindly have a look at it and suggest.

 

Below is the email and I have attached the documents which came along with the email.

Thanks

 

Dear Mr S D,

 

Parking and Property Management Limited

-v-

Mr SD

 

We act for the Claimant and have notified the Court of our Client’s intention to proceed with the claim.

 

Please find attached a copy of our Client’s completed Directions Questionnaire, which will be filed with the court upon their request. You will note we intend to request a special direction that the case be dealt with on the papers and without the need for an oral hearing

 

This request is sought simply because the matter is in our Client’s opinion relatively straightforward and the costs incurred by both parties for attending an oral hearing would be disproportionate.

 

You will note our Client has elected not to mediate. Its decision is not meant to be in any way obstructive and is based purely on experience, as mediation has rarely proven beneficial in these types of cases. Notwithstanding this, our Client would be happy to listen to any genuine payment proposals that you wish to put forward.

 

Yours sincerely

 

y

Administration Assistant

 

Gladstones Solicitors Limited

N180 - Directions questionnaire (Small Claims Track) - with special direction.pdf

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where did you get that war and peace mountain defence from?

 

2 lines would have been ok.

 

as for gladdys

object to the paper hearing.

 

all they want is to be able to win without being cross examined

 

you want that chance

as they'll need to produce all the required paperwork from your CPR request

 

shame you've opened up hundreds of cans of worms

by putting all that rubbish in your defence..mind

 

anybody reading this thread looking for help

 

please don't use it!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The defence I filed was based on the letter suggested by yourself. I had to file the defense otherwise the judgment would be given in my absence. whats your next suggestion as i couldn't get it from your reply. Thanks Sri

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yes as I said

2 lines in your defence would have done

the 2 lines from the CPR that are not simply part of the std CPR template which were:

 

1. Proof of assignment from the landlord to create contracts and make claims in your own name.

 

2. Proof of planning permission granted for signage etc. under the Town and Country Planning Act 2007

 

what next...

 

you wait your DQ pack to come from the court

 

its only willy waving from gladdys that they ARE going to file that

 

its sent to unsettle you.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Cheers DX100 Thanks for the reply. Lets wait and see what ahppens next.

 

I am up for it and will fight till end because I genuinely beleive that its unfair that i have been given the charge.

 

Kindly let me know if there is any deadline for me to reply to this email and the forms they have sent.

 

I would also like to object for a hearing based on paperwork.

 

I would like to be personally present for the hearing.

 

kindly advise.

 

Thanks Sri

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you don't respond to anything the claimant sends YOU

purely done to intimidate you.

 

 

you respond to the court if and when they send out the 'real' DQ packs.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Dx100,

 

 

As expected I received the below email saying that CPR 31.14 does not apply to small claims. I also forgot to mention that they did not respond to CPR 31.14 in my defense statement. Kindly advice. Thanks Sri

 

Phoebe McClean

Attachments11:03 AM (2 hours ago)

 

to me

Mr [name removed]

 

Please note CPR 31.14 does not apply to claims on the small claims track.

 

All evidence our Client wishes to rely on will be in their witness statement.

 

Kind Regards

Phoebe

Litigation Assistant

 

Gladstones Solicitors Limited

Edited by honeybee13
Name removed
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Wrong its not allocated to any track

So CPR does apply

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Again, they are hoping that they will be forgiven for their behaviour when it finally gets to court. When you have to submit a full defence and witness statement make sure you say that it is unclear exactly what they are claiming for as they ahvent shown authority or cause via a discovery request.

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Hi guys I have now received small claims directions questionnaire. Below are various issues I want to address and let me know if I would be right by answering this way.

 

1. I am not agreeing for small claims mediation service. Is that ok.

 

2. Should I agree for small claims track allocation, if not then why?

 

3. Should I agree for small claims track as appropriate track or should I say no and give reasons? My reasons for this would be that it’s not my only case but it involves other 40 to 50 residents in the apartment who can’t bring their car to drop their family or pick them up who could be toddlers, elderly and frail or may be sick.

 

4. Can I ask for hearing at Brentford county court as that is the nearest one to me.

 

5. What should I say for expert evidence? - yes or no

 

6. What should say about witnesses I can ask my neighbours under what circumstances sometimes we have to bring our cars on to the road as it is the only road leading to our entrance and the neighbourhood is known for antisocial activities? They might be happy to sign the document as a witness.

 

 

 

Kindly advise on the above raised issues. According to the letter I have to respond back to the court by 24 October 2016.

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No to mediation

The rest is obvious

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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taking the points by number

1. no mediation

2 yes- if you choose any other option the costs can be high. likely to be ordered as small claims anyway unless there is some discrimination issue (disability for example)

3 you can only speak for yourself unless there are 200 claims going on at the same time or have been issued. Then you can go for a class action. Best left to lawyers.

4 it will automatically allocated to your nearest court unless you specify you want it heard elsewhere (near to work for example)

5 you arent bringing in experts to testify so no.

If you want to get neighbours to act as witnesses then you do that as sworn statements and attendance when you exchange your papers with the claimant as ordered by the court. this is ages away. The reasons you quote are irrelevant so dont bother if that is the sum of it- this is all about CONTRACTS, not parking.

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so now you wait for the court to tell you what to do next.

 

Gladstones may well write to you and tell you that you have no chance of winning or that they will accept a lower offer to settle.

Ignore them but do let us know if they try this old trick.

 

Also expect them to claim that they are getting the matter decided by a paper hearing

-not their right but they may well ask the court for this.

 

Do not agree with it and only respond to the paperwork from the courts service, not from their office, even if it is an an official form.

 

If in doubt, phone the court and ask if they have sent out the form.

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