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Hi all,

 

Heres the context;

 

So after days of trolling through various website and spending loads of hours on the phone. I finally found my insurance broker. I had previously gone to them for a quotation and an estimate came back at 4200 GBP however when I rang them to finalise the quote the representative on the phone informed me the price was 3700.00 GBP. She also read out and went through all of the information to double check all was correct, this included all of the previous claims fault or non-fault, all was fine. I ended up putting a substantial deposit down and my vehicle was insured after I put down the phone.

 

My question is, does the insurance company have the right to increase the price of the premium after we had agreed the amount and sale completed?

 

I look forward to everyone's advice. :)

 

regards,

 

J

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Two matters to start, estimates and quotes are different things as are insurance brokers and insurance companies.

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If you have the lower quote in writing then thats a good start to get the lower quote honoured.

That is of course as long as all the info given at the time if the wuote was 100% correct and nothing changed


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I would say that once you have entered into an insurance agreement based on a particular price, then the insurance company would not be able to change it unless they can show that there is new information which you did not disclose before and which would have affected the price if they know about it before they decided to insure you.

 

Of course, as you have taken the trouble to read our customer services guide and as you have clearly implemented the advice there, you will have the entire telephone conversation recorded and stored away in case there is any problem in the future. So you shouldn't have any trouble, should you.


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