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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
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    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

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last night got caught out by Sheffield City Council for Stopping where prohibited ( on a red route or clearway ).

Which in I'll openly hold my hands up no argument there as in my rush to get parked up

and get to the match I stupidly failed to see the bloody big No Stopping sign

practically next to where I parked up might I add.



However I'm a little miffed off with the whole

Do as I Say Not as I Do attitude of Sheffield City Council



when I looked at the photos online from the PCN,

directly parked behind me is Sheffield Councils Civil Enforcement car.



I get that they are doing their job

however they are also breaking the rules

I mean they have done exactly the same thing what I have done.



Shouldn't them selves be penalised for this.

Unfortunately I don't have the reg for their vehicle

however the Enforcement Officer was kind enough to leave his details.



I am going to complain about this

but is there any way of finding out if anything has been done from Sheffield City Councils end once I have complained

i.e. they have paid there own fine or the officer has been fined,



for all I know the email will prob get sent to the trash bin.



Any advice is much appreciated.

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As annoying to you as it might be, councils generally accept that CEO's are allowed to park in places that would otherwise be contravening parking restrictions in order to carry out enforcement.


Most Traffic Regulation Orders will have a clause which allows this along the lines of:


A vehicle being used in the service of a local authority in pursuance of statutory powers or duties provided that in all circumstances it is reasonably necessary in the exercise of such powers or in the performance of such duties for the vehicle to wait in the place it is waiting


In other words you will be wasting your breath complaining and certainly won't have any effect in cancelling the pcn.

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