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A thought occcured to me after reading CAG thread, where there appears to be a 'penalty notice' for just about everything.

 

Could CAG come up with their own 'penalty notice' template, where it could be sent to companies or government agencies, where people have suffered hassle, bad service or just stupidity.

 

It would be slightly tongue in cheek, where a company is named and shamed for their bad customer service or the stupid way they have acted.

 

There could be a different tempate for different consumer issues.

 

We could have a league table of penalty notices issued against companies e.g NPower, BT, etc etc.

 

Your thoughts ?


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Would be a good idea, but what would be the end achievement if people got so many notices a week/month? I doubt whether it would make them mend their ways.

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Flagged for Site Team :)


 
 

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The notice could ask for a donation to CAG, as well as compensation to the customer. You could imagine Lowell or NPower or any other company reading it.:-)


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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A thought occcured to me after reading CAG thread, where there appears to be a 'penalty notice' for just about everything.

 

Could CAG come up with their own 'penalty notice' template, where it could be sent to companies or government agencies, where people have suffered hassle, bad service or just stupidity.

 

It would be slightly tongue in cheek, where a company is named and shamed for their bad customer service or the stupid way they have acted.

 

There could be a different tempate for different consumer issues.

 

We could have a league table of penalty notices issued against companies e.g NPower, BT, etc etc.

 

Your thoughts ?

 

Yes, Shop Direct.

 

Perhaps, the notice being sent by CAG rather than the individual complainant , after receiving a number of similar complaints regarding an issue or provider.

That would reduce the likelihood of individual misunderstandings being reported.


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Interesting idea, Uncle B :)


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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

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