CAG penalty notice idea

[unclebulgaria67]

A thought occcured to me after reading CAG thread, where there appears to be a 'penalty notice' for just about everything.

 

Could CAG come up with their own 'penalty notice' template, where it could be sent to companies or government agencies, where people have suffered hassle, bad service or just stupidity.

 

It would be slightly tongue in cheek, where a company is named and shamed for their bad customer service or the stupid way they have acted.

 

There could be a different tempate for different consumer issues.

 

We could have a league table of penalty notices issued against companies e.g NPower, BT, etc etc.

 

Your thoughts ?

[sillygirl1]

Would be a good idea, but what would be the end achievement if people got so many notices a week/month? I doubt whether it would make them mend their ways.

[maroondevo52]

Flagged for Site Team

[unclebulgaria67]

The notice could ask for a donation to CAG, as well as compensation to the customer. You could imagine Lowell or NPower or any other company reading it.

[Peterbard]

A thought occcured to me after reading CAG thread, where there appears to be a 'penalty notice' for just about everything.

 

Could CAG come up with their own 'penalty notice' template, where it could be sent to companies or government agencies, where people have suffered hassle, bad service or just stupidity.

 

It would be slightly tongue in cheek, where a company is named and shamed for their bad customer service or the stupid way they have acted.

 

There could be a different tempate for different consumer issues.

 

We could have a league table of penalty notices issued against companies e.g NPower, BT, etc etc.

 

Your thoughts ?

 

Yes, Shop Direct.

 

Perhaps, the notice being sent by CAG rather than the individual complainant , after receiving a number of similar complaints regarding an issue or provider.

That would reduce the likelihood of individual misunderstandings being reported.

[citizenB]

Interesting idea, Uncle B