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Hi All

 

I received a letter today from South East Water stating at the top LEGAL PROCEEDINGS.

 

Stating that I over £1600 is now due for payment? I have no idea what period this is for as it does not have any dates on the letter?

 

I live in a 3 bedroom house and the water bill is on a meter. Is there a standard letter I can send to request a full breakdown of this bill i am supposed to now owe.

 

Any templates would be really helpful

 

Many thanks

 

in advance

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Have you not retained your previous statements...do you owe them over £1600 ?

 

Andy

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I cant seem to find any previous statements from them? and I don't believe I do owe that amount from a years worth of water surely ??

 

Thanks in advance

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There may well be collection and legal fees added...either ring them up and ask for a breakdown (they should comply as part of pre action protocol) or you could send a DSAR (but you could be waiting for up to 40 days for a response)....quicker to ring them?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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Thank you for your response, I would be keen to see the bills that have been issued to me and obviously when they were issued, as I say I can not remember seeing a bill prior. is a DSAR a way of getting bill breakdown of how they have come to that amount i apparently owe?

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your Topic please PM me a link to your thread

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