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Claiming charges again?

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Earlier in the year I was successful in claiming back my charges from Smile. I accidently went over my limit and the charges are starting again. Each month their charges push me over the limit and the next month I am charged again, in a never ending cycle. My question is, can I claim these charges back when I have already been through the process once and if so has anyone been successful second time around.

Thanks for any advice,


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