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    • we get where you are coming from, you are entitled to the refund, you were returning off peak....but, revenue protection would not be there to screen travellers during off peak times as its utterly pointless in most scenarios.   why screen off peak travellers in off peak time? they are not losing any peak time ticket revenue?? pointless.   unless they see from data that a pertis machine has had unusually high usage that morning I cant see the point.   I don't think this issue is as widespread as you perceive , looking at available data there less than 100 pertis machines left across the whole uk...        
    • hi   Thank you for your reply.   nice link . thank you very much.   I know I will get my refund. it has been offered. I have been told I am right about the situation. It does seem like this is in debate but this was clarified a long time ago.   Do you think I would be wasting my time to try and stop it happening to others?   I just would not want this happing to anyone else.   Thank you again                
    • Just ask for the refund you appear to be entitled to.  They'll either pay it or they'll explain to you why they won't.  Forget everything else.   Or you could try here:  https://www.railforums.co.uk/forums/disputes-prosecutions.152/
    • you stated :   "I would expect revenue officers are quite aware of the time of day they are manning barriers. i'd also go as far as to say they don't bother to do this in off peak times... as there would be little point, no loss of revenue to protect".     They were there when I should have had an off peak option, they did not give it me!! I asked for the lower fare. they refused!! And threatened a fine!! ( i did not know the jargon , that is true)  but "lower fare option "  should be o.k for them to understand.   When I say, to the effect, that there was a lower fare option listed on your computer before I left the station  Please can I have that as this higher fare seems far too much. Is there another option?   No.   I had full fare or a hefty fine options only.   you stated:   "your intended return was off-peak, but you didn't tell them.."   I asked for the lower fare, they refused. repeatedly. They had the option to charge the low fare but absolutely refused and threaten a fine.   I do not have to know any jargon.  I just said it was too much and there was a lower option before i departed and  why can't I have that? They said no and that I had to pay the high fare.   Which is untrue. They should have said that was o.k and gave any restrictions on the ticket!   you stated "this thread is getting boring and repetitive. "   You could help me and the many others  who may read this) who would like advice and offer suggestions of things to ask or mention with the complaint.   What would you say? How can I stop this from happening to others?   I have been told I was right by the staff at the station. So I know I am in the right.   Please can you be a bit more friendly and helpful?  Come on, lets try and do some good here.   I was hoping people might suggest some ideas.   Perhaps we can move onto the questions I should ask or things I should state regards my complaint. with time running out?  If not for me,  for other travellers, who will be going through this same ordeal if we do not help them.   kind regards.          
    • yes because 1000's of people believe a DCA is a bailiff and they are not and that penalty charges are lawful, they are not, so blindly cough up...   worth a few letters / free emails to try it on pays for the staff drinks down the pub that night with free money.   dx  
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Will4Just

UKPC parking charge while I was parked on hospital staff park while on duty

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Please, could any one kindly advice me.

 

 

I used to be an employee of the Bucks hospitals (NHS) Trust working at the Wycombe hospital.

I have now retired but they retained me as a bank staff helping them out when they are really short of staff.

 

 

I occasionally work there at weekends and nights when parking is not a problem.

Now UKPC which recently took over the parking management are giving me these parking charges which I feel are rather unreasonable.

 

 

They recently gave me a parking charge while I was parked and inside the laboratory working.

I just find it ridiculous because here I am providing a very important service in the hospital for the benefit of patient care and then these people keep worrying me with these parking charges.

 

My question is,

shall I just ignore them and wait till they take me to court?

Is my contract with the hospital to provide laboratory testing not superior to any perceived contract that UKPC might think I have with them?

 

 

After all to provide my service I necessarily have to park on the site.

Moreover it is never during hours when parking is limited.

 

By the way,

when the hospital originally introduced parking control it was meant to be operative only during working hours. (9am -5pm, Monday to Friday).

 

 

However, UKPC has now extended it to 24 hours a day, 7 days a week.

I think because of the financial incentive they prefer it this way.

I am prepared to fight it all the way but I just wanted to know what my chances are.

 

I also question this idea of the hospital grounds being private land. is that really the case?

is an NHS hospital car park regarded as private land?

It is our hospital, we the tax payers, right?

please give me all the advice available.

 

Oh, I have not bothered to apply for a parking permit because I don't need it except the odd weekend day or night.

 

 

Applying for a permit would only deny another member of staff who would really need it since there are only a limited number of permits available due to the limited number of spaces.

Thanks to every one in advance.

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Get your employers, the hospital trust, to instruct their agents UKPC to cancel the charge.

Do not contact UKPC until you receive the NTK.

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Thanks;

but when I got similar charge in February last year before I retired,

I raised it up with the estates department of the hospital and they were very unhelpful.

 

 

They were supporting UKPC, that I needed to have a permit. But then, I walked to work so I didn't see why I needed one.

 

 

I only drove to work at night or weekends.

 

 

I appealed to UKPC and they rejected my appeal,

so I just ignored the parking charge and any subsequent correspondence from them.

I didn't hear from them again until this new charge.

 

Oh, I have now received the NTK letter.

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If you had already appealed as the driver then sending the NTK is pointless and an abuse of process but that will cut little ice with anyone.

Tell us the date of the event and what the ticket said plus when you appealed what the grounds were and what their response was.

Whether they have the right to ticket you wil depend upon your employment contract, the hospital trust doesnt give a stuff about its staff so they wont help you in any way but your terms of service might well override any claim the parking co has so look it out and see what is says about paying to park or parking permits.

There are plenty of things to argue about but start with htis and we will see if anything else is then needed.

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Ok; sorry may be i didn't make it clear in my reply. The one I appealed against was the charge issued last year. That one didn't need an NTK letter. That is the charge I said I just ignored after the hospital's relevant department wouldn't assist me. When I ignored it, and any subsequent correspondence it sort of died off. Now the one I am about now is a recent one. They had to send me the NTK because I didn't do anything when they issued the ticket. Moreover I am now using a different car from the one I had last year. So my deli ma is now with the current charge notices; 2 in 4 weeks, given while on duty on the same spot.

I will see if I can go through my contract details, but I strongly suspect it would be silent on parking issues.

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To clarify, you knew that the hospital was operating a permit system for staff. You didn't bother obtaining a permit and subsequently received a NTD which you appealled and asked the trust for help. They told you you needed a permit and UKPC rejected your appeal.

You have ignored any letters received regarding this charge.

 

Now you have received two further parking charge notices because you do not have a permit and still park at the hospital.

 

What did you expect would happen?

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It is not what I expect would happen. It is whether what is happening is right. Why should staff be given parking charges at off peak hours when there is no shortage of parking at these times? Is this now a money generating strategy or is it a parking management policy? If this was not stated in my contract can I be compelled to pay these charges?

I still have to park there because I have to perform essential services for patient care.

Edited by Will4Just

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Please, could any one kindly advice me.

 

 

I used to be an employee of the Bucks hospitals (NHS) Trust working at the Wycombe hospital.

I have now retired but they retained me as a bank staff helping them out when they are really short of staff.

 

 

I occasionally work there at weekends and nights when parking is not a problem.

Now UKPC which recently took over the parking management are giving me these parking charges which I feel are rather unreasonable.

 

 

They recently gave me a parking charge while I was parked and inside the laboratory working.

I just find it ridiculous because here I am providing a very important service in the hospital for the benefit of patient care and then these people keep worrying me with these parking charges.

 

My question is,

shall I just ignore them and wait till they take me to court?

Is my contract with the hospital to provide laboratory testing not superior to any perceived contract that UKPC might think I have with them?

 

 

After all to provide my service I necessarily have to park on the site.

Moreover it is never during hours when parking is limited.

 

 

 

Oh, I have not bothered to apply for a parking permit because I don't need it except the odd weekend day or night.

 

 

Applying for a permit would only deny another member of staff who would really need it since there are only a limited number of permits available due to the limited number of spaces.

Thanks to every one in advance.

 

Thanks;

but when I got similar charge in February last year before I retired,

I raised it up with the estates department of the hospital and they were very unhelpful.

 

 

They were supporting UKPC, that I needed to have a permit. But then, I walked to work so I didn't see why I needed one.

 

 

I only drove to work at night or weekends.

 

 

I appealed to UKPC and they rejected my appeal,

so I just ignored the parking charge and any subsequent correspondence from them.

I didn't hear from them again until this new charge.

 

Oh, I have now received the NTK letter.

 

It is not what I expect would happen. It is whether what is happening is right. Why should staff be given parking charges at off peak hours when there is no shortage of parking at these times? Is this now a money generating strategy or is it a parking management policy? If this was not stated in my contract can I be compelled to pay these charges?

I still have to park there because I have to perform essential services for patient care.

 

Take your grievance up with the trust if you think it is not right. What does your contract state about parking then? Are you required to pay for a permit? Is that why you have not obtained one?

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Some employers have a perking policy that is part of the terms of employemnt so they say things like you may not bring a vehicle into the car park without permission or say that parking spaces have to be applied for and then specify what will happen if you ignore this. Generally older contracts wont say anything and you will have been informed verbally of whatever local arrangement is in force. Now, with this a contractual condition is created and it will take a formal notice by your employer to change this. The parking co cant introduce a policy or scheme that is to the detriment of your contract of employment so until someone on high then decides to force a change in the terms and conditions of employment you have a cast iron reason to ignore/dispute any claim and also a good reason to raise a grievance with the employer. Generally this, like other methods of beating these bandits, works once then they will have words with their point of contact and the little people will get screwed by production of a suitable diktat.

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