another Harlands issue

[joesmyth912]

Hi folks - any help would be well welcomed

 

me and my now wife signed up to lifestyle on a 12 month deal but in december we found out she was expecting our first child knowing we wouldnt get the use i rang and cancelled the direct debit ( we had paid 10 months each ) silly of me i know!

 

i received a letter or two from harlands and now ive received the one from the crs group -

 

i rang and spoke to someone who said they could help me out buy taking £50 off the total in a panic i said i wouldnt be able to pay because of lack of funds and i thought we would have to go down the bankruptcy route . the guy said he would make that note on my account and hang up the phone

 

im really worried now have i done something really stupid ? can this effect my credit rating that i need to keep in good condition should i just ring and pay ?

[martin2006]

Slick should pick this up a little later and will advise

[slick132]

Hi Joe and welcome to CAG

 

This matter will not affect your credit rating unless court action is taken - and that NEVER happens !

 

Don't speak to Harlands again, for any reason.

 

1. You cancelled the DD via your bank but did you tell the gym anything at the time.

 

2. How much did you each pay per month.

 

3. Were they separate m/ships for each of you.

 

4. What date was the DD normally paid each month.

 

5. What date did you last pay a DD to Harlands.

 

Read other threads here and you'll see the majority of problems are about Harlands. But also note that they threaten lots but do NOTHING except blow hot air.

 

They are powerless despite all their attempts to appear otherwise.

 

[joesmyth912]

Hi again , really thankful for the help

 

yea i rang the bank to cancel direct debit but hadnt made any contact with lifestyle fitness

 

the amount was £19.99 per person per month

 

we both signed up at the same time and the monthly payments came out as two separate transactions but from my other half's bank account

 

the last payment taken out was the 11th of jan and and the payment always came out on the 9th of each month unless it fell on a bank holiday

[joesmyth912]

any more advice please

[slick132]

Hi Joe. Sorry I thought I replied to this days ago but it hasn't shown.

 

I should have said last time, Harlands and CRS are one and the same. They just pretend CRS are a separate entity to make it look like the matter's been passed from Harlands to a DCA. CRS and Zinc and Spratt Endicott is how the process normally goes but none of them are serious about the threats they make.

 

YW probably owes just one further payment. Cancelling her DD was notice of intent to cease m/ship (on medical grounds) but she should have paid for one more month. She should offer to pay this now by letter to Harlands saying :-

 

I've cancelled to to pregnancy.

 

I should have paid one further month's fee in February but I won't pay any admin fees.

 

Accept my offer within 14 days and I'll pay promptly.

 

If you fail to respond in that time or make any higher demands, I'll pay you nothing.

 

Get a free Cert of Posting at the PO when sending this to Harlands.

 

[slick132]

How much are Harlands/CRS seeking from each of you for gym and admin fees ?

 

For your own m/ship, I don't see that you have any grounds to cancel and suggest you offer to pay the remaining 2 months' fees but NO admin fees, same as for YW.

 

Draft a letter here for checking before sending to Harlands.

 

[joesmyth912]

thats great thanks for your reply , from me they wanted £168 and from my wife £138 i havent a clue why the difference between the two-

 

the reason i cancelled with two months remaining of mine was they made a promise if i referred a friend i would receive a free month

 

i done this twice and my wife once with no free months after many times of saying to the staff in the gym - i will draft a letter tonight but i must admit this type of thing isnt my forte

[slick132]

Hi JS,

 

Send the letter for YW's case.

 

Use the letter for YW and letters from other threads to draft your own. Unless you had anything in writing about free month(s) for introducing new members, I doubt there's much mileage with this aspect.

 

Do your best and I'll take a look and adjust your draft as necessary.