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Small Claims Court: Scottish company, English consumer.


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Hello

 

We received a product from a Scottish company (via Amazon) that did not fit the description.

 

It was different in quality and appearance to the picture on the website.

 

They have insisted that we pay considerable carriage to return the bulky goods (flooring).

 

They are clearly in the wrong as far as distance selling and consumer law are concerned. The goods were not as described and therefore the onus is on them to collect and refund.

 

My question:

 

As it is not possible to use money claim online for a scottish defendant, how should i approach this?

 

I don't see why I should use the scottish courts, as the supply was made to england and I want the case heard in my local court, which as a consumer I believe is my right?

 

If the case is heard in scottland they know its not worth my while to proceed and I suspect the reverse is true. i.e. that they will not contest a case in person for £200 so far away.

 

How can I use English courts and have it heard locally?

 

Thanks

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check their T&C's for returns postage

 

 

how did you pay amazon.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Andy

 

Seems to imply a straight forward claim in local court will suffice?

 

Thanks

 

:thumb: You can issue through MCOL on line.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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