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    • Yes, that's a good point @brassnecked........................especially as I've to date not yet received any official confirmation from the court.
    • I don't quite have a recollection how the letter was titled, but essentially yes, they informed me they no longer wished to continue with the case. Prior to that, they'd tried to reach me by phone and left a voicemail requesting that I contact them (DCB Legal). Days later, the letter came through.
    • Hi.  I've done the pdf merge and attached it to this reply.   I can only find these two letters so don't know what I've done with first two but they were asking for payment, and were basically a copy of each other, just asking for payment, saying i hadn't responded to first letter etc hence the second letter.  Then we got these two (attached).   Nobody remembers this, either seeing a ticket or actually parking there.  If somebody borrowed the car they haven't owned up to it, and now, nearly six years later, we have no idea of this or any memory of it.   For a windscreen ticket (Notice To Driver) please answer the following questions....   1 The date of infringement? 12/04/2016   2 Have you yet appealed to the parking company yet? [Y/N?] no   If you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide]   Has there been a response? n/a   Please AS A PDFFILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]   If you haven't appealed yet - .........DONT ! seek advice on your topic first.   Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] I haven't seen one   What date is on it? n/a   Did the NTK provide photographic evidence? n/a   [scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide]   3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] n/a   4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] n/a   5 Who is the parking company? UK Parking Control ltd   6. Where exactly [Carpark name and town] did you park? Valley Retail Park, Hesterman Way, Croydon   I've attached the front side of the letters below but i don''t know how to reduce the size of the reverse side or where to find the pdfmerge and reduce apps dcbl pdf merged.pdf
    • so they sent a notice of discontinuance to you?   dx  
    • Not good I am afraid. they are still not giving me Dell's return address by email. I have called DPD as well to make sure DPD cant provide me with one.    ---------- Forwarded message --------- From: UKI_CSMB_CC <[email protected]> Date: Mon, 20 Sept 2021 at 06:34 Dear Maria, I may proceed with the return and you have to drop the Laptop at DPD Parcel Shop. Due to some technical issues, we are unable to raise the return. Once the return is raised successfully I will keep you updated through email. Thank you for your patience. Best Regards, Shahbaz Khan Specialist Customer Care Dell Technologies | UKI Customer Care UK Customer Service +0800-587-1456 Ireland Customer Service +003-5312-044-014 Work Schedule 9:00 AM – 5:00 PM GMT Monday - Friday   From: UKI_CSMB_CC <[email protected]> Date: Mon, 20 Sept 2021   UKI_CSMB_CC via agh5b3sb6kdo.0b-gampeak.na98.bnc.salesforce.com    Dear Maria, We will inform you once the return has been raised. So that you can return the order. Thank you.   On Fri, 17 Sept 2021 at 13:08, UKI_CSMB_CC <[email protected]> wrote: Dear Maria, Thank you for contacting Dell Customer Care. My name is Shahbaz Khan I understand that you would like to return the order # 191853809 I would request you to please reconsider your decision. If you consider keeping the product, I would be able to offer you a goodwill refund of 130 GBP, including VAT. If you would still like to return the product, I may proceed with the return and you have to drop the Laptop at DPD Parcel Shop. Please reply to this email with your decision. We are awaiting your response. Please reply to this email without changing the subject line & we would be glad to assist you with any further assistance. Thank you for choosing Dell. Kind regards, Shahbaz Khan Dell | Customer Care
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vicmar ***WON***


vicmar
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just posted mcol with hsbc has anyone been successful against A&l i moved from hsbc to A&L this year so far i have been charge quite a bit even when money is in the account "they say it has not cleared" and charge me for paying DD's so thinking of changing accounts in the new year!! but wondered if people have had successful claims , specially when they are threatening to close accounts!!:confused:

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

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If you look in the A&L Successes forum you will see that they pay within a month of a court claim being issued, but will close your account after they have paid.

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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is it worth going ahead with the charges reclaim it seem A&L play very dirty, i do not want CCJ or the accounts closed we have three 2 single and a joint. i have thought about moving the joint to another bank any recomendations!! but it was a hassle last time, i am still waiting response from my MCOL v HSBC

any advice? i think the charges over the 12 months may account to £100-£200

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

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They just make sure you are serious by not agreeing to pay unless you take out a court claim. If you want to keep your account with them for some reason then don't claim as they will close your account.

 

It's up to you if you think it's worth it, but personally I would rather have £200 than have my account with A&L again.

 

Regarding another bank, I personally like Smile, but if you have a poor credit rating you may be better off with a basic account from someone like Nat West who accept anyone.

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 1 month later...

hi guys submitted a claim against HSBC which is gone to court (A Q to be returned) but last night i was adding up charges from A & L across all three accounts since july the total comes to 1100GBP my only question if i start a claim in the new year and A&L continue to apply charges how to i go about claiming them aswell (HSBC account was closed in feb so it was easy no more charges being applied) i have already opened a new account in readiness for A&L closing the accounts advice please:confused:

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

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Share on other sites

Keep your spreadsheet accurately updated right up to the day you actually MCOL them, and use the total figure for that date.

 

Any other charges from then up to the account closure, just start another claim for them.

 

Hint:

Don't forget to use their own unauthorised borrowing rate for your interest, it can make the total rise quite substantially

Nil Illigitimus Carborundum

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thanks only problem we have interest free overdraft for 12 months but will amend spreadsheet when it runs out

 

MERRY CHRISTMAS EVERYONE!!!

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

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Share on other sites

  • 3 weeks later...

hi here goes i have just printed of my pre lim letter, opened aparachute account just in case!

claiming £1306.50 a long way off the £200-300 guess!

lets see what happens!

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

Link to post
Share on other sites

hi well posted letter thursday recorded but checked with royal mail still not signed for sent to Bootle , does anyone have a better address for LBA to go to

 

thanks

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

Link to post
Share on other sites

hi,

dont know if this is any help but I have taken my prelim and lba into the branch and had someone from the branch sighn it, stating that they will forward it to the relevant department, my prelim got a prompt but dissapointing reply but at least they got my letter!! dont know about the lba yet tho still waiting...............

hope this helps!

h

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Stick to the same address vicmar and to your timetable. It sometimes takes a while for the postmen to return the signatures for Royal Mail to update.

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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thanks Caro , i rang royal mail they more or less said the same so they have until 25th jan to respond before next letter i am also keeping upto date my spreed sheet as the account is is very much active :rolleyes:

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

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Share on other sites

Hi Vicmar,

 

I've been having very similar problems to yourself it seems. A&L cleared a cheque when I didn't have funds, whcih then took me overdrawn. I brought the account back straight away but because of their "stealth" charges for being overdrawn being applied at the end of each month and not being displayed clearly I went overdrawn again when these were applied. I then got caught in this circle and have now had enough and am going to claim back the charges applied.

 

Just one question - should I bring the account back into the black or should I jsut let it run... I don't use the account at all anymore and have a couple of others so I'm not too bothered...

 

Cheers.

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Hi Wonkyphono

 

Our accounts are running accounts so we TRY to put right but for every Pound we put in the bank take in charges etc, i have kept my spread up to date so when it gets to MCOL stage all charges are up to date, i would try to keep it straight put that is just me put i have opened a parachute account which we are slowly moving things over to.

hope that helps just see what everyone is doing or advising before making a judgement.

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

Link to post
Share on other sites

HI just received unfair2 standard reply x3 1- to us both, 1- to hubby and 1- me and yet royalmail still have say they have received/signed it.

well posted on the 11th so 14 calender days takes me up to 25th so LBA to be written and to posted on 25th here goes!!:rolleyes:

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

Link to post
Share on other sites

hi just updated spread sheet,now upto £1578.50!!so printing off LBA to post tomorrow!! with charges pending!! will add these as they are applied jut before MCOL

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

Link to post
Share on other sites

just received second rejection letter usual reply charges are fair etc just waiting until next friday 9th to file MCOL

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

Link to post
Share on other sites

Isn't it amazing just how quickly these charges mount up. We are owed £11K from A&L and Halifax. They do sent these standard letters. i'm about to go to court and file my MCOL by Friday I hope. The thing with the A & L is there is absolutely nobody who will talk to you about charges apart from call centre staff who have I'm sorry to say, absolutely no idea what this involves.

 

Good luck keep going!!

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  • 2 weeks later...

Hi GUYS

 

MCOL just filed

 

Claim ref 7QZ16284

 

Vicmar V Alliancev & Leicester

 

Claim For £1965.48

 

heres waiting!!

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

Link to post
Share on other sites

  • 2 weeks later...

defense submitted by A & L on 13th Feb they sent their own copy!! Courts copy arrived today so i have already sent the court and A & L copies of schedule but i sent the A & L copies to HQ address is it worth resending to the bootle adress on Defense form ???

advice please :rolleyes:

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

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Share on other sites

Let them sort it out vicmar. I take it you sent it to the address on your claim. They can always ask if they want another copy. You'll get a cheque soon anyway I should think.

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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hi caro , i was hoping to here something this week probably weds going of everyones else's responses.

 

here waiting!!

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

Link to post
Share on other sites

GOOD NEWS!!!!

 

ALLIANCE & LEICESTER PAID UP TODAY :D :D :D :D

 

although they say they have review my claim they have in this instance they have decided to pay!

but..... as we do not accept the terms etc ... we will be contacting us shortly regarding its future operation!

 

i am right in thinking this is a threat to close our accounts, though i thought they where no longer allowed to do this as it is classed a "fight back"??

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

Link to post
Share on other sites

advice please just won claim with A&L but just noticed they are about to add £75, charges over draft and already claimed from my account £68.00 failed d/d again not processing money quick enough , iam about to send "thank you" for cheque will i be alright to request these back, £75 is to be added on 3/3/07

i also want my credit file ammending they have not defaulted but have but black mark (non-payment / failed payment notices stand at 2) against both my hubbies and my name caused by charges any help would be grateful

 

(i lodged this similar complaint with HSBC and they stated they will ammend still waiting) i have though, but a notice of correction on my file to see if this helps

 

any good advice please

 

Vicmar

__________________________________

HSBC Full offer accepted!!£3613.39 :D

(Payment paid into bank 29/01/07)!!

_____________________

A & L offer recived in full

account threat of closure

reported to FOS 5/04/07

_____________________

Mint offer accepted in full

_____________________

Studio Pre lim sent 05/04/07

_________________

MBNA SAR sent

_______________________

Awaiting SAR doc from Creation finance

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Share on other sites

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