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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PPS Parking fine ticket blew on floor


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Hi there after several advice please I parked to do a job in Plymouth on 10/03/2016 purchased ticket and placed on my dash shut door off I went came back to find ticket on my window and realised my ticket had fallen on the floor.

 

The gentleman who issued ticket was still in car park do asked if he could cancel it told me I would have to appeal and this and they would cancel it no doubt as mistakes happen.

 

I contacted them sent photos of my ticket and explained what happened. But they said I have to pay £70 by 18/04/2016 or £100 by 2/05/2016

 

Do I have to pay this i have a family to look after and I can't afford this sort of fine

 

Any help much appreciated

 

Ashley

Edited by honeybee13
Surname removed as a precaution.
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Where exactly was you parked Ashley ..on private land/car park or main road?

 

Andy

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It is not a fine, it is a demand for damages for breach of contract- the contract you entered into when parking there. The major bit of that was to pay the prescribed fee, which you did and the rest of the signage then becomes of lesser importance. I hope you still have the ticket you purchased. Do not lose it

Wait for them to write to you and see what the supposed breach of contract was and then compare that with the signage at the car park then come back and tell us .

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It is not a fine, it is a demand for damages for breach of contract- the contract you entered into when parking there. The major bit of that was to pay the prescribed fee, which you did and the rest of the signage then becomes of lesser importance. I hope you still have the ticket you purchased. Do not lose it

Wait for them to write to you and see what the supposed breach of contract was and then compare that with the signage at the car park then come back and tell us .

 

OK no problem I shall wait for a letter thanks for your help I'm just worried money will keep increasing money I don't have.

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Doesn't matter one jot, it's money you won't be paying because you don't even owe it!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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