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    • Good morning,   On the 21/12/2018, I brought back my rental car to the agency and I stop on the way to the rental car park to drop off a friend (less than 10 sec). Unfortunatly, it was a prohibided area with a double red line and I received the 23/05/2019 (6months later!!) a reminder saying that I didn't pay the fine in the first place, and now the parking charge is £160.   On the 05/07/2019, an other letter before court action, at this point I called them to ask more explanations. They sent me the pictures where we can see my registration and my friend getting out from my car.   On the 19/07/2019, I received the final statement before court action. On this letter that you can see attached, they mentioned a letter dated the 10/07/2019 that I never received. We can also see a discount? why?   I read this thread, https://www.consumeractiongroup.co.uk/topic/408248-vcs-pcn-liverpool-airport-no-stopping/#comments before posting   I'm not british and the car was renting by my company during my time in england (who push me now to pay because they don't want problems)   I don't really know what to do to be honest, should I continue to ignore them? Or in my case I should pay because they know that I was the driver at the exact moment   Thank you in advance for your help   Baal Liv airport fine.pdf
    • Future comms gone bust, so now what? O2 have the job of passing on affected customers to Chess ICT who seem to have some connection to FC (with not much better reviews online!). O2 seem to have confidence that they will solve the issues. I don't.  All I want is to cancel the contract but is there any hope? At all? Currently my court case against them is still ongoing and due to be heard in a local court very soon. I have to wait to be told the appointed time, then call to tell them the situation. Presumably it will just get cancelled. As my contract was with FC but service provided by O2, I shall be beholden to O2 to do as I am told? I am loathe to continue paying O2 this dd which includes the cashback I should have got/be getting. Yet I can't stop because I don't want my service cut.
    • Now your confusing me.....what as a Default Notice go to do with when you entered an agreement ?The Default Notice is when you breached the agreement.   Can you post a copy of your defence here for future reference and advice.   Andy
    • On that basis, there is no restriction at all between 10am and 10pm, which on a taxi/loading bay is highly unlikely.
    • Hi, I sent a letter before action at 0928 and just now received an email letter disputing claim and dismissing it. Can you advise please? Thank you. Letter contents below:  Our Member: Elite Pre-owned Vehicles Ltd Re: VW Touareg, Reg No. WU06 GOJ We have been consulted by our above named member. We are a trade association tasked with providing advice and assistance to our above named members. We refer to your email dated 22 July. First, we note that the above mentioned vehicle was sold to you on the 15 April 2019 for the price of £5,350.00. At the time of delivery the vehicle was almost thirteen (13) years old and had an odometer reading of about 81,300 miles. Plainly, the vehicle was well used and part worn at the time of delivery and the issue of satisfactory quality must be viewed in such context. We note that the vehicle passed an independent DVSA MOT test on the 27 March 2019 with no advisories. Further, we note that the vehicle was subject to a thorough pre-delivery inspection (PDI), which revealed no issues other than those reported for which you received a suitable discount. Despite what you say, we see no cogent evidence to suggest there were any other faults with the vehicle at the time of delivery. Indeed, the fact that the vehicle has covered some 2,545 miles post delivery suggests that the issues you now complain about have developed post delivery. In this regard, we refer you to Section 19(15)(a) of the Consumer Rights Act 2015. On the facts, we see no valid statutory claim against our member for refund or otherwise, as alleged or at all and your claim is hereby dismissed. We await your considered response. Yours faithfully, Lawgistics Lawgistics Ltd
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Goucho

Is there a request letter for ESA info held about me?

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HI there i am appealing a mandatory review from the ESA. Is there a form that i can use to ask for all info they have held on record about me? If there is could you post a link as i can't find one. Is there also a charge for this?

 

 

\thanx in advance :)

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Hello there.

 

Just to clarify if I may, you've asked for a mandatory reconsideration [MR] and you don't agree with the decision maker [DM]? Depending on the answer, we'll tell you what to do next.

 

HB


Illegitimi non carborundum

 

 

 

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Hi it is a bit messy due to me getting anxious and confused.

 

According to ESA i had a mandatory reconsideration because i sent them a letter.

During a call to see what was happening they told me to write to tribunal even tho i do not have a copy of the MN.

Luckily i have been accepted to go to a tribunal appeal hearing but i need all the info from the ESA.

 

i was put into work group instead of unfit group

after 12 months they stopped my money but nothing was explained.

 

 

I actually had returned a review pack 6 months before that

and it was only actioned the following August leaving me with no money from April to August.

The info they used was available to them on first assessment and was clearly a mistake on their part.

 

 

I asked for the decision made in August to be backdated to the time the review pack was sent to them

but they said no because it was them that sent it to me and i did not appeal then they owed me nothing.

 

 

My argument is that i was put into wrong group to start with

and their review put me into correct group with the same info

but took from october/November 2014 to August 2015 to process

in the meantime my money stopped in April 2015.

 

 

If they had processed the Oct/Nov review in a reasonable period of time

my money would never have been stopped :(

 

All i am asking for is what i was entitled to :(

 

I am now waiting for the hearing but need all the info and mandatory reconsideration etc before i go.

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Thank you for the extra information. I know it's a stressful time. :)

 

Others will know more than I do about whether you need an SAR or not. You certainly need to see the form from your 'medical', which is an ESA85, I think. Someone will correct me if I'm wrong about that.

 

There's a forum stikky about appeals and tribunals that might be useful to read. There's a template letter you can use for the tribunal to highlight any mistakes in the ESA85 once you have the information to add to it.

 

HB


Illegitimi non carborundum

 

 

 

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yes, that looks right to me.

 

DWP don't charge you for requesting information held about you.

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also they send you a "bumper pack" only after MR and soon after your appeal is lodged with HMCTS which has or supposed to have everything related to your ESA claim apart from a text based recording of your actual F2F WCA verbatim a SAR I think will have everything including even the phone communication logged between you and DWP/ESA lot

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also they send you a "bumper pack" only after MR and soon after your appeal is lodged with HMCTS which has or supposed to have everything related to your ESA claim apart from a text based recording of your actual F2F WCA verbatim a SAR I think will have everything including even the phone communication logged between you and DWP/ESA lot

 

 

Aaaaaa ok should i wait for that then?

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well I got the bumper pack approx one month after HMCTS wrote to me saying they have received my appeal so thats maybe the general time scale

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