Jump to content


I have been issued with backdated fine for over £7,000


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1750 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

For a little added security i would also close your paypal account, if you have had an invoice, there is little atm stopping them from taking payment and then you will be charged via your chosen means of funding paypal, many people use their bank account/ debit card for this so it could become a mess for you if payment is taken and you then have the hassle of claiming it back

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

Barclaycard Settled

A & L SETTLED IN FULL :lol:

Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

Link to post
Share on other sites

Hi everyone

 

Thanks for all your helps to date, it's been great help.

I checked with PayPal and they can't take any money from me / my account so that's a relief.

 

This is the latest email I received from them, below I will dig out the original email "contract" from them from several years ago too and post up later today

 

 

Dear ....

 

I don't think you would want a detailed breakdown.

 

We can use May as an example why I don't think a detailed breakdown will help but I could be wrong.

 

I sometimes am!!

 

 

 

MAY

 

Cancelled Slots Total For May - 11.5 - £575.00

 

You need to produce all emails to us for May stating you have cancelled those slot's or there is no credit. No emails then fines will be imposed. Can you find your cancellation emails for May 2015? Even if you decide 2 minutes after you've made a mistake. We need the email. This is reminded to you weekly.

 

Sent To All Therapists Weekly

 

1) Email us to let us know (you never have a credit unless you email us at the time you cancel off the system!)

 

 

I can do a detailed breakdown that but it would be even worse for the invoice, about £7,000 MORE!

 

Let's do an example for the May 11th 2015.

 

 

"Why Would It Be More -That's Ridculous?"

 

 

Because all bookings have to be PAID FOR when you book them. Every time you book you see -

 

Log In Page - 1)When you book please pay. All rooms will cost £50.00 an hour at all times FOR PAYMENT AFTER YOU HAVE BOOKED.

 

So if you back to the email headed MAY 2015 look at the screen shot for May on the right is the day you booked the slots.

 

Look at the right hand column on the 11th May you made 5.5 hours of bookings that were cancelled. Can you find the email you sent us to cancel those bookings on the 11th? If no - then there is no credit.

 

Sent To All Therapists Weekly

 

1) Email us to let us know (you never have a credit unless you email us at the time you cancel off the system!)

 

2) Cancel your booking on the system.

 

Look at paypal - no payments on the 11th (or the 12th) that correspond to that booking.

 

So that's an extra fee of 5.5 x £50.00 £275.00.

 

 

How I have I helped?

 

 

I have taken the whole month retrospectively.

 

I ignored all cancelled bookings and not checked your emails. I have just given them as credits.

 

I just counted the sessions you used.

 

 

 

The month referred to I do have copies of cancelled appointments that can be used as credit, and therefore moved. I have missed a few payments where I have booked a room and forgotten to pay but it's no where near 11 hours worth

Link to post
Share on other sites

Ask in writing for a full breakdown of rooms booked and paid for.

 

As far as i can see, you should only have to pay for the rooms booked. If the house owners wants to charge more they will have to go to court and prove they have a legal basis for their claim.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

The business was set up by the owner of the property. They then converted the rooms within their house to be used for therapy. The issue is with the booking system, it allows users to book rooms without paying immediately, allows users to mark them as 'paid' and allows you to re-arrange. These are all things they are trying to impose fines for.

Link to post
Share on other sites

They are set up as a company, I believe they went limited a few years back to be above board with the tax man but I'm not sure of the status of the house. The owner and his colleague often sleep in part of the building.

Link to post
Share on other sites

Would be very interesting to see them try to make a claim in the county court for all these charges.

They are "having a laugh"

 

Really cant see anything to worry about

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

Barclaycard Settled

A & L SETTLED IN FULL :lol:

Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

Link to post
Share on other sites

It does give every impression of an owner who has suddenly decided to try it on - for whatever reason. Really it's their own booking system which needs looked at and upgraded if they aren't happy with the way it works.

Link to post
Share on other sites

They are nothing more than penalty charges which do not represent any genuine pre estimate of loss, if you get a claim form from them let us know and we can deal with it then, until then ignore.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

Barclaycard Settled

A & L SETTLED IN FULL :lol:

Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

Link to post
Share on other sites

Hi guys,

 

So we have gone back and forth a bit, me requesting a breakdown and them just sending screenshots of the booking system. I have just received this email.

 

DEAR ALL

 

In the next 5 days there is going to be a major audit. If there appears to be any non payment issue whether bookings made without payment or cancelations without notification these bookings will be all charged at £50 per hour.

 

To avoid these high costs please check your bookings to make sure you are up to date and won't incur these extra costs.

 

Thank you in advance for your time.

 

What would you recommend?

Link to post
Share on other sites

Ignore ignore ignore, let them try and claim it from you in the courts, they wont have a leg to stand on

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

Barclaycard Settled

A & L SETTLED IN FULL :lol:

Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

Link to post
Share on other sites

I'd recommend you start looking for different premises. They can't force you to pay these penalty charges but they can stop you using their place if you don't and it's likely to turn pretty sour.

Link to post
Share on other sites
Hi guys,

 

So we have gone back and forth a bit, me requesting a breakdown and them just sending screenshots of the booking system. I have just received this email.

 

DEAR ALL

 

In the next 5 days there is going to be a major audit. If there appears to be any non payment issue whether bookings made without payment or cancelations without notification these bookings will be all charged at £50 per hour.

 

To avoid these high costs please check your bookings to make sure you are up to date and won't incur these extra costs.

 

Thank you in advance for your time.

 

What would you recommend?

 

This dear all email has obviously gone to all users of their rooms.

 

Walk away and ignore these amateurs. You only have to pay for the rooms used at the standard rate agreed and they can't apply any fine.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites
It does seem strange that they've suddenly decided to impose these fines in a lump sum having said nothing for so long.

 

I'm guessing the reason is this

 

- They sent me the invoice due to it being the end of the tax year and said they had to get it in.

 

wezc4 won't be the only room user to have been invoiced. All those invoices will bump up their business income considerably, even though if all unpaid it will also be a large rise in debtors. We can only speculate why they might want to increase their income this way, but possibly the business is in financial difficulties and they are window dressing the accounts.

Link to post
Share on other sites

Typical pseudo legal spoofing.

 

Fine them back for £1million for blinking

CAG has helped me so much since I joined. Based on what I have learnt from others on here and my own experiences, I try to chip in and help others from time to time. I am not an expert and give my opinion only. Always check with the more experienced CAG members before making important decisions.

:-)

Link to post
Share on other sites
  • 4 months later...
This dear all email has obviously gone to all users of their rooms.

 

Walk away and ignore these amateurs. You only have to pay for the rooms used at the standard rate agreed and they can't apply any fine.

 

 

Hi everyone,

 

Just to give you all an update, I had a final offer to pay a goodwill payment of £200 a couple of months back. They they wanted £150 interest if I agreed! I have ignored their messages and have not heard back...

 

A big thank you to everyone for your input!

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...