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Has anybody dealt with these guys and their complaints department?

 

This is my story..

 

I had three loans with them, all rolled over tonnes of times.

 

First in 2010 - not repaid.

 

Then again 2013 - They told me they see I have a prior unpaid loan, but here is some more money. Not repaid.

 

Then again in 2015 - They actually lent to me again, same details etc. How that happened I have no idea.

 

So I made a complaint that they clearly do not have any kind of checking process and they completely ignored what I said about the prior two loans and concentrated on the 2015 one where they said they credit checked me.

 

I am taking them to the FOS, not seeking money really more the old balances be written off because I paid way above what they were in rollovers and just cannot believe they keep lending to me.

 

Anybody got experience with these lot?

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Usual thing applies with this, They are part of ICL who are taking ages with this, if you havent had a response after 8 weeks, please take this to the FOS.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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