Jump to content

 

BankFodder BankFodder


BankFodder

More good reasons why you should avoid Vodafone

style="text-align:center;"> Please note that this topic has not had any new posts for the last 1460 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Customer complaints about Vodafone soared towards the end of last year, according to the latest report from UK telecoms watchdog Ofcom.

The regulator says it recorded 32 complaints for every 100,000 of the firm's pay-monthly subscribers over the last three months of the year.

That is more than double the figure for the same period in 2014, at which point Vodafone was still the most complained about network.

The company blames an IT glitch.

The actual number of frustrated customers was probably higher as Ofcom only tracks the number of people who contacted it directly and not those who only complained to Vodafone itself.

 

 

http://www.bbc.com/news/technology-35925146

 

 

And of course the number is much higher than the ombudsman has recorded – and it is probably very much higher than anyone can possibly imagine.

 

Vodafone is competing with npower for the worst possible systems and the worst possible customer service.

 

Anyone considering getting a new mobile phone contract would do well to avoid Vodafone.


Share this post


Link to post
Share on other sites

The only IT glitch is the ever consistent

 

IT wasnt our fault!!


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

Barclaycard Settled

A & L SETTLED IN FULL :lol:

Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

Share this post


Link to post
Share on other sites

Count me in again, today Vodafone failed to port my number correctly.

Calls can be made from the device, but cant be made to the device or data sessions.

 

Add on top of that the 4 months of billing issues, misinformation and the fact that they claimed i owe £12k and im fed up...

Its amazing isnt it... Bunch of idiots.... TBPH... Thats not an IT glitch.... thats just Chaos.


 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

Share this post


Link to post
Share on other sites

12k? Were you ringing your mum via the"Atlantis" under water service portal, transferred through to pluto's satellite?

 

As Kris Kamara once said "Unbelievable Jeff"


PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

Barclaycard Settled

A & L SETTLED IN FULL :lol:

Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

Share this post


Link to post
Share on other sites

Vodafone royally messed up the account, its still ongoing, they even tried to temp me with a 30% discount off £12xxx but it had to be paid in 12 months, and even better than that - Monthly payment would have been £710....

Still ongoing, and im waiting for the DCA - preferably Lowell to come knocking.... They are in for a shock....


 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

Share this post


Link to post
Share on other sites

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Share this post


Link to post
Share on other sites
Vodafone royally messed up the account, its still ongoing, they even tried to temp me with a 30% discount off £12xxx

 

Thats a terrible offer. I'd offer you a 50% discount off £12k you didnt owe me provided you payed it monthly over 12 months.

 

 

On a more constructive note.

 

Serves you right for setting a terrible example by being a customer-victim of them fkofilee.

 

You of all people have no excuse for being a customer of theirs do you?

 

You'll be telling us you are an Npower customer next.

 

Shame on you.

 

:jaw:


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

 

Please don't assume what you see here is what I wrote - At least some of my posts HAVE been edited without my knowledge or agreement - or anything showing people they have been amended

Share this post


Link to post
Share on other sites

Now you mention it tobyjugg...

 

Npower had been giving me grief for a while lol...

Just messing...

 

But tots serius about Voda :p

Well porting issue resolved after kicking their 2nd tier team up the arse...

 

Hopefully Voda will sort themselves out soon...


 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

Share this post


Link to post
Share on other sites
Now you mention it tobyjugg...

 

Npower had been giving me grief for a while lol...

Just messing...

 

hehehe

 

 

But tots serius about Voda :p

Well porting issue resolved after kicking their 2nd tier team up the arse...

 

Hopefully Voda will sort themselves out soon...

 

Its been a few years since I had those Oh so common issues with them, so I think real change, like with npower, VM, or three is sadly extremely unlikely.


I express my honestly held opinions - they are nothing more or less than that.

... Its just doing some due diligence that makes them seem unusual ...

 

Please don't assume what you see here is what I wrote - At least some of my posts HAVE been edited without my knowledge or agreement - or anything showing people they have been amended

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...