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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ask the DPA, they obviously feel that a breach on the part of the solicitor has been committed, unlike me and you they deal with such matters on a regular basis.

 

I am more than willing to PM your the relevent reference number if you feel obliged to challenge.

 

Do you want it all do you want to carry on pretending because it really makes no odds to me.

 

Ask the Data Protection Act?!

 

I don't want your reference number as it is meaningless.

 

I would like to know how the solicitors could failed to provide a document that you claim never existed in the first place. They can't disclosure something that has never existed so it's just bizarre.

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Ask the DPA, they obviously feel that a breach on the part of the solicitor has been committed, unlike me and you they deal with such matters on a regular basis.

 

I assume this is a reference to the Office of the Information Commissioner? I would be genuinely surprised if they told you that there has "obviously" been a breach of the DPA by the solicitor. Can you be clear exactly what they've written to you?

 

But I'm not sure where this takes you anyway. Even if the ICO concluded that there had been a mishandling of your personal data, I cannot see it having any material impact on the substance of your claim. And - to repeat myself from your other abandoned thread - unless you've submitted your appeal, then all this is just bizarre mutual baiting. What is it that you actually need help with?

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Ask the Data Protection Act?!

 

I don't want your reference number as it is meaningless.

 

I would like to know how the solicitors could failed to provide a document that you claim never existed in the first place. They can't disclosure something that has never existed so it's just bizarre.

 

Well if the document never existed how on earth could i prove that without obtaining the client file that would contain the document and if there was no such document the allegation would then be factual.

 

I have to prove there was no contract and to be able to do this i would need to have site of the file which as you know the solicitor and his solicitor/barrister are refusing to disclose.

 

What is bizarre and what really points to the fact that there was no legitimate contract in place could and will be drawn from the very fact that the solicitor knows that providing the file will show there was no contract because the file will be minus the documentation as to establish this significant point.

 

On the other hand i suppose the solicitor could own up and say the file does not would not and never has had the documents that would prove that he was working under a legitimate contract but he wont do that now will he.

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Well if the document never existed how on earth could i prove that without obtaining the client file that would contain the document and if there was no such document the allegation would then be factual.

 

I have to prove there was no contract and to be able to do this i would need to have site of the file which as you know the solicitor and his solicitor/barrister are refusing to disclose.

 

What is bizarre and what really points to the fact that there was no legitimate contract in place could and will be drawn from the very fact that the solicitor knows that providing the file will show there was no contract because the file will be minus the documentation as to establish this significant point.

 

On the other hand i suppose the solicitor could own up and say the file does not would not and never has had the documents that would prove that he was working under a legitimate contract but he wont do that now will he.

 

If you submit a complaint to the SRA, they should arrange for an independent case handler to get hold of the files and investigate it properly. Someone i know made a complaint and they were quite surprised that the SRA were so thorough, as well as keeping them informed of progress.

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Well if the document never existed how on earth could i prove that without obtaining the client file that would contain the document and if there was no such document the allegation would then be factual.

 

I have to prove there was no contract and to be able to do this i would need to have site of the file which as you know the solicitor and his solicitor/barrister are refusing to disclose.

 

What is bizarre and what really points to the fact that there was no legitimate contract in place could and will be drawn from the very fact that the solicitor knows that providing the file will show there was no contract because the file will be minus the documentation as to establish this significant point.

 

On the other hand i suppose the solicitor could own up and say the file does not would not and never has had the documents that would prove that he was working under a legitimate contract but he wont do that now will he.

 

How will this help your appeal?

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If you submit a complaint to the SRA, they should arrange for an independent case handler to get hold of the files and investigate it properly. Someone i know made a complaint and they were quite surprised that the SRA were so thorough, as well as keeping them informed of progress.

 

The SRA will act if they feel they need to investigate if there has been a breach of the SRA's Principles.

OP declined to go to the Legal Ombudsman despite being advised it would be the best way forward. It would have been best as the LO's remit is wider (they can deal with 'poor service', the SRA can't), and if the LO believes there has been a breach of the SRA's principles, they'll pass it to the SRA.

 

However (and it is a common theme : OP has missed a number of 'deadlines'), is the OP now out of time for involving the LO?

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Threads merged...Thread remains closed until I see some proof of an appeal...Please PM me a copy and I will reopen this thread.

 

Regards

 

Andy

We could do with some help from you.

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I have contacted the Council head of legal services who dealt with a claim that i had against them and they say that they are satisfied with the legal bill that my solicitor has incurred and subsequently paid.

 

They have referred to a letter that shows justification in the payment but are not prepared to show me the letter or the legal bill that shows how those costs were incurred.

 

Can i request this information or would this be outside the scope as to right to data under DPA.

 

Any help would be appreciated. thanks Callum

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  • 1 month later...

Have just been giving judgment in respect of a litigation that i had against a previous solicitor who breached the Data Protection Act, and still continues to breach the Act which is stopping me from relying on the data that would show that he has committed a number of breaches which would include concealing evidence relevant to a case.

 

Further the Information Commissionaire Office have now also advised me that the solicitor has ignored their request for this information and the 28 day period for the solicitor to give his reasons has now expired.

 

But for this information being disclosed this is allowing the solicitor to avoid the proof that would demonstrate that he has breached a number rules and Acts.

 

He seems to be hiding this evidence or no evidence to suggest a contract was in place can be provided, the latter being the more likely.

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new thread merged with old existing closed thread

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

The Information Commissionaires Office and after investigating have decided that a previous firm of solicitors have breached the Data Protection Act 1998, by failing and when requested to provide data that would demonstrate funding and a legitimate contract were in place when it has been alleged that they were in a position to (a) legally represent, (b) and profit from the misrepresentation.

 

The OCI have now instructed the firm to provide all the needed data within seven days.

 

What are the consequences if any if the firm continues to ignore and provide this information?

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Is this in connection to you know what callum ?

 

 

Andy

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The Information Commissionaires Office and after investigating have decided that a previous firm of solicitors have breached the Data Protection Act 1998, by failing and when requested to provide data that would demonstrate funding and a legitimate contract were in place when it has been alleged that they were in a position to (a) legally represent, (b) and profit from the misrepresentation.

 

The OCI have now instructed the firm to provide all the needed data within seven days.

 

What are the consequences if any if the firm continues to ignore and provide this information?

 

Any help would be appreciated, thanks

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The ICO could fine them.

We could do with some help from you.

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The ICO could fine them.

 

I have been giving summary judgement which the solicitor is appealing against on the claim that the solicitor breached DPA.

 

The other side are claiming the issue with any breach of DPA has been previously dealt with under the negligence claim which was not an issue nor was it mentioned in those proceedings.

 

What, if any weight does the reason that the OCI have adjudged my rights under the DPA have been breached will the Court consider?

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Any constructive free advice would as always be appreciated, thanks in advance.

 

But ignored, unless it is what the OP wants to hear........

 

Potential respondents also shouldn't expect to get any details on which to base their reply, (such as the PofC, or appeal documentation), if the thread

 

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?471748-Default-judgment&p=4968596#post4968596

 

is anything to go by.........

 

It seems to be the same situation described in the OP's post of 14th Nov 2016 on the last page of that thread, just "dressed up in new clothes".

 

Little wonder forum regulars aren't rushing to answer .....

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threads merged for the 48th time

 

 

over 1000 posts on this subject now...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Did the OP ever provide the evidence of THEIR appeal which was a requirement set by the site team for the "solicitor / negligence" thread to be re-opened?

 

Surely either the threads should be merged and (both) not open, or if it really is a new thread they shouldn't be merged so only the new thread (dealing with a new matter) is open?

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But ignored, unless it is what the OP wants to hear........

 

Potential respondents also shouldn't expect to get any details on which to base their reply, (such as the PofC, or appeal documentation), if the thread

 

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?471748-Default-judgment&p=4968596#post4968596

 

is anything to go by.........

 

It seems to be the same situation described in the OP's post of 14th Nov 2016 on the last page of that thread, just "dressed up in new clothes".

 

Little wonder forum regulars aren't rushing to answer .....

 

I am not dressing anything up, i am just asking for advice, ive no need to dress things up.

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Did the OP ever provide the evidence of THEIR appeal which was a requirement set by the site team for the "solicitor / negligence" thread to be re-opened?

 

Surely either the threads should be merged and (both) not open, or if it really is a new thread they shouldn't be merged so only the new thread (dealing with a new matter) is open?

 

Negligence and breaching the DPA completely different.

 

Why are you linking the two at this point?

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Negligence and breaching the DPA completely different.

 

Why are you linking the two at this point?

 

And to remove any doubt the OP was not in a position "TO PROVIDE" their evidence because the solicitor who had acted negligently was, is and still wants to breach DPA.

 

That said, any giving the stance taking by the OCI, he has now lost that right as it would now appear.

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