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    • First of all welcome to the Forum. Do not worry about Drips+ -a dead sheep has more power so do not let them bother you and never contact them. It is a pity that you wrote to PE  which would be perfectly normal, except with crooks like PE  as you may have revealed you were the driver. You have lost the protection of POF A but it is not a fatal. Please do not even think of paying a penny. The amount may go higher in the short term but when the poor dears do not hear from you they get worried ( because they think to won't pay) do they start sending begging letters and reduce the amount owed.I One of the Site Team will be along shortly and give you a template to fill in which helps us to give you the best advice should they not give up. Just complete the form and post up photos of the signs at the entrance to the hotel and others around the car park and the terms on their ticket machine if there is one.
    • HI   You took possession of the Property in 2010 but when did you end the Tenancy Agreement?   Did you give them the required Notice to end your Tenancy?   You mention you paid a Deposit in 2010, was this returned when you ended the Tenancy?   You need to know exactly what they are claiming money owed is for and surprised that solicitors letter does not mention this.   Send the Landlord a Subject Access Request (SAR) asking for 'ALL DATA'  (ensure to send a copy to the Solicitor acting for them as well. 
    • yes only court...   can I confirm this was settled via Barclaycard and chargeback as it was a debit card, rather than section 75 via a creditcard?  
    • Hi   Sorry for the delay in getting back to you don't worry we have not forgot you.   So they have destroyed ALL DATA personal to you as you did not take the Property. (really they have put there foot in it)   If they hold no personal data then they have NO evidence of what was agreed to with your Holding Deposit and the refusal to return it.   Now if it was me I would let them drop themselves in it even further by responding to there SAR response.   Thank you for your SAR Response dated XX/XX/2019   Due to this response I require clarification of the following:   1. Have you followed the Data Protection Act 2018 & General Data Protection Regulations on Destroying My Personal Data?   2. If you have Destroyed All My Personal Data then what documentation do you hold that I have signed/agreed to the Holding Deposit being Non-Refundable and to provide copies of this documentation.   3. I require a copy of your Policy on Holding Deposits   Please bear in mind the above is what I would do.   I do think it is looking like you may have to go down the court route (make sure and have a good read of that link I previously gave you to the Tenants Fee Act).
    • HI   Firstly the parking in front of your drive, do you have a pavement with a Drop Kerb in front of your property to access your driveway, if so are they infringing on the Drop Kerb? (note your can ask the council to to paint a white line with lines at the end on the road in front of the drop kerb please note there may be a cost from the council to do so)   As for the CCTV look at this ICO link: https://ico.org.uk/your-data-matters/domestic-cctv-systems-guidance-for-people-using-cctv/   Due to the new DPA/GDPR if you have CCTV on your Property and it views outside of that Properties Bounderies they then need to register as a Data Controller with the ICO.   So I would make a Formal Complaint in writing to the Councils Data Controller, ICO (specifically asking if this individual is Registered with them as a Data Controller) & Police, you need to keep a good paper trail of this individuals actions.   I hope this individual knows the Law on Harassment as from your thread that is the impression I get is no matter what you do they will find something else to complaint about.  
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Hello to everyone here, I would be very grateful if you have some advice on a rather strange letter from RLP.

 

Basically I am Bi-polar, normally I'm fine and nobody would know but one day last month I was in the manic phase of my condition due to a change in medication. I had gone into boots and bought a number of items, but I'd also put 3 low cost items a total of £4 in my pocket.

 

I left the store with these but I then realised what I'd done, never stolen in 27 years didn't want to then. So I returned to the store as I was going to pay for said items but as I approached it, two security guards although I don't remember seeing Sia licences on them asked me to follow them. I tried to explain but it fell upon deaf ears.

 

I was taken to the back room of the store and spoken to like a child. Then my bag was searched with paid items being broken before I was searched, patted down. Then one security guard left to price check the items stolen in total 3.95. My driving licence was photographed and so was I. Then I was told I was banned from all boots and would receive a fine for my actions. I though this was fair at the time.

 

But then I received a letter from RLP it stated there had been an incident in store and I was being fined for losses even though in the next sentence RLP say the store suffered no loss. I was expecting a small penalty fine of maybe £30 but no £147.50! I looked around on the Internet for a bit and read through these forums, I decided to ignore the letter.

 

Now however I have has a second letter from them threading to write to my parents or guardian. I'm 27 years old and both my parents have passed away!

 

I'm just wondering what I should do about it, do I just ignore them again? Send them a short reply? Thanks for any advice

Edited by honeybee13
Paras.

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Hi and welcome to CAG

 

I don't know enough about Bi-polar to be able to add much however I did have to laugh at that silly letter. Passing on your details to your parents. You are 27 and if they did that you could sue them for breaching your data protection rights. Bunch of muppets.

 

You have obviously read a few threads about RLP and the advice is still the same.

 

Ignore RLP

 

Once RLP get bored sending letters, they will pass this on to their pet debt collector.

 

Ignore the pet debt collector.

 

Boots could take court action if they wished but they won't. They will be unable to justify the amounts claimed so they don't bother and rely on RLP to chase you.

 

So, if I haven't made myself clear yet. IGNORE RLP!!!!!


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Did RLP actually call the charge a FINE? and in writing? No can do, as per Silverfox ignore them.


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Rlp can't do ANYTHING. EVER. Ignore them, use the letters as toilet roll substitute and move on with your life


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Just a quick message to say thank you for the replies, I will definitely keep ignoring them

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who said you will be fined? And did you get it in writing


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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The fine comment was from a security guard where as the letter states simply either amount outstanding or sum sought. Sorry if my message was a little unclear

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ignore totally rlp

 

 

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Not sure if this will be seen, but further to my initial post RLP actually followed through and sent a letter to my address with to the parent or guardian of......... obviously it came to me as I'm the only one at the address and I'm 27 years old. Is this practice legal by RLP or am I in a position to visit a cab to discuss action against them for breach of the data protection act?

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Hello again.

 

That's odd. Yes, RLP have written to parents and guardians in the past, in an effort to embarrass them into paying the speculative invoice. I don't remember them writing to someone well over that age though, it will be interesting to see what the forum regulars think.

 

HB


Illegitimi non carborundum

 

 

 

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Sounds like theyre just throwing out template letters to me, and dont really care who they go to. Jackie will eventually send one to the wrong person, and no amount of begging or excuses will stop her being brought before a court personally.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Damn. Sometimes I wish I had shoplifted just to take them to task. This is harassment pure and simple. Writing to a 27 year olds parents is purely intimidation and a complete breach of the Data Protection Act. If your parents were still with us and you lived at home, they may have opened it and likely all hell would have been let loose.

 

Personally, I would let the Information Commissioner know what a shoddy company this is.


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But Silverfox... jackie will just say shes acting on information given to her by the shop, and none of it is her or her companies fault.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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go for it, a complaint to the ICO about the incorrect retention, processing and distribution of your data.

It is not legal but the ICO likes to use the softly softly approach and educate the wrongdoers rather than actually punish them for being crooks.

 

Not sure if this will be seen, but further to my initial post RLP actually followed through and sent a letter to my address with to the parent or guardian of......... obviously it came to me as I'm the only one at the address and I'm 27 years old. Is this practice legal by RLP or am I in a position to visit a cab to discuss action against them for breach of the data protection act?

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