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    • why not simply tell you supplier they have the wrong meter number you been paying for usage , and ofcourse you can view this online too so its not as if you'll owe anything you might get a nice surprise and find you are owed a refund.
    • The world of ballroom dancing went online to cope with the pandemic restrictions, but what does the future hold? View the full article
    • I would add, many companies have done everything possible to manage and carry on in difficult Covid19 circumstances to supply customers with what they need.   Continually making excuses for delays is not what I'd want from an installer and maybe the £100 deposit is not so important.   Get this deposit back if you can but, more importantly, find a local installer recommended by family or friends to carry out the works.
    • Hello all,   I hope you can assist me, as I am quite lost and confused at the moment.   Two years ago I moved to my actual flat. Throughout this time I have been with EDF first and now EON. When I moved in, my landlord didn't quite know which one was my meter and I picked the one that I believed was mine (now reading you I know I should have done a burner test..). During this time, I have been paying my bills and submitting the numbers that I believed mine, which actually agreed with my consuming patterns.   Today, all the meters appeared with numbers, but the one next to the one that I was using, which appeared with a different flat number. As you might have guessed, none of them had my flat number. I have just made the test and it looks like that one may be mine.   Now, how should I proceed? I have been paying bills is not like I wanted to avoid paying, but clearly there has been an issue. Could you please advice me on how to proceed?   Lastly, in terms of meter serial number, the one that I was using matches my bill and I guess my neighbor bill. The additional doubt I have is, who is paying for my meter and why are they still providing me with gas if no one is paying the one that seems to be my real meter.   Many thanks!    
    • Hi J,   You must decide what's your priority - make the gym honour what you were offered originally (perhaps trying to draw you in) ................   ............... or pay what they're now demanding to get the srvice you want.   Surley it's worth a go ?
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Just spoke to lowell...old cap1 debt


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Well That was an interesting experience.

 

Was wanting to get a partial settlement and he initially said he could offer a 5% discount

and then he said the maximum was 10% so I wasn't interested.

 

He then wanted to go over my income to try and get me to pay more but obviously I wasn't interested in that.

Probably the least professional and useful debt collector i've ever spoke to.

 

Might be helpful for people who want a significant discount to know you're wasting your time.

 

Phoned capital one and they were willing to give me 30% but that's not as much as i'd want.

 

Maybe I'm expecting too much!

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The question is, should you be paying anything at all?

 

Tell us about this debt please? Although we do not condone debt avoidance we do support making sure you know your rights.

 

What is this debt?

Type of debt? Credit card, loan, etc

When did the account get opened

When was the last payment made on it

Who owned the debt

Has the debt been sold to a DCA

 

Answers from these may be enlightening, along with where appropriate

 

Any PPI

Any Unlawful penalty charges (Credit cards)

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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They're both credit cards and I know I owe the debts.

 

 

I don't mind paying them off but I don't earn a lot so it's hard paying them off in one payment.

 

 

I'll just continue making my monthly payments for now

and I've already paid off two debts I owe so just three to go.

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let us get one thing into your mind - the originator does not want to know you due to defaults etc so they sold your account on for PENNIES in the pound, the buyer buys for peanuts, and hope to make a fortune from your with their threatograms etc

 

Now is your alledged debt enforceable? i.e the correct paperwork as per legislation. any charges (illegal), PPi,

 

 

look to find out before all this I owe them monies, they could owe you in the end, hence Know your rights!

:mad2::-x:jaw::sad:
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Whilst it is admirable that you're communicating with these powerless DCA's, it isn't actually going to work to your advantage engaging these fools over the phone.

 

You MUST keep everything in writing, as what they say to you over the phone, is a fabrication of their tiny minds, and will have absolutely zero comeback unless you are recording these calls?

 

The only time I ever ring them, with the help of Truecall of course, is to bait them and tie them up in knots.

 

How much of the debt is the cards fees and charges?

 

When did you take these cards out, pre or post 2007?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I know you're all trying to help but I really am happy to pay off these debts.

 

 

I was young when I ran up these debts and i'm a bit more sensible now.

 

 

I have now asked Lowell to reduce my payment amount

so I can put the money towards more important things at the moment.

 

 

I'm currently paying by direct debit and I expect them to say no and if so I plan to cancel the direct debit and pay by standing order so that i'm in control.

 

I'm not impressed with their attitude to be honest and all other debt collectors have been far more reasonable and helpful.

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I would definitely change the Direct Debit to Standing order irrespective of whether they say yes or no to your reducing payments - as you say, it provides you with greater control.

 

If there are any default/late payment fees or PPI then you should consider making a claim for the return of these - even if they are only refunded to the accounts.

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thanks and I pay all my other creditors via standing order so I don't see the issue myself but lowell just like being difficult.

 

It will take about four days for a reply so I'll let you know what they say.

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I know you're all trying to help but I really am happy to pay off these debts. I was young when I ran up these debts and I'm a bit more sensible now. I have now asked Lowell to reduce my payment amount so I can put the money towards more important things at the moment.

 

Like I say, it's admirable, and I'm not saying for one minute that you shouldn't pay what you owe, but how much of the total owed is fees/charges?

 

Asking them to reduce payments will be as much use as indicators on a submarine, they need telling, and you need to take control of them.

 

Credit cards (unsecured) are 'non priority' debts, so they come AFTER everything, including socialising.

 

Do they own these accounts or are they simply the gophers?

 

If they don't own the accounts, then there is no reason to pay them at all, and you should pay the OC direct.

 

Paying a DCA simply gives them profit to harass other debtors and stay in business, they need to jump through hoops before anything as risky as a direct debit is ever set up, they control your bank account, and if they sense you might be getting wise, then they can empty your account.

 

'All' the other DCA's (who?) are being reasonable and helpful because they know you're a cash cow, and they're not going to upset you for fear of losing their regular income, much better to appear malleable and compliant, rather than you finding out you only owe tens of pounds as opposed to hundreds, you don't seriously believe they have your best interests at heart do you?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thanks and I pay all my other creditors via standing order so I don't see the issue myself but lowell just like being difficult.

 

It will take about four days for a reply so I'll let you know what they say.

 

They cannot insist that you pay them by direct debit ! Use the details you have for the DD to set up the standing order and it will get there.

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Just an update, they accepted my change to a lower payment and by standing order, no questions asked. They even sent me a text asking for feedback on their customer service. Maybe they're changing their ways! haha

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Just an update, they accepted my change to a lower payment and by standing order, no questions asked. They even sent me a text asking for feedback on their customer service. Maybe they're changing their ways! haha :jaw:

 

Nope. Theyre laughing hard because you agreed to pay an unenforceable debt and are fully willing to be cashcowed. Why not take that money and burn it. It will achieve the same thing.

 

You could even save ALL your cash by sending a simple £1 CCA request to lowells.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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mugged

 

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Some debtors we can help see the light. Some debtors are blinkered. Some debtors just won't take advice. Finally some debtors think DCA'S are god. Oh how I wish they would listen to us!!! Lambs to the slaughter... blindly, willingly and blinkered to

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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Just remember everyone. We are only here to advise. It is up to the poster to take that info away and do what they want with it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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