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    • next time dont panic and wet yourself and offer payment !! Date of issue – 14 june 2024 date for aos - 2nd july  date to file defence - 16th july      other than the CCA/CRP and if it ever gets that far..a witness statement, you send them NOTHING and dont ever instigate comms with them. esp by email.. i would be sending one final email in reply to theirs above. PLEASE NOTE: email is NOT to be used for any comms with regard to our mutual court claim. else they'll be sending a whole forest of faked agreements/documents to you one minute before a court deadline removing your shace to object/pull them apart as unenforceable etc. dx        
    • Unbelievably I can't find it, I will have a really good look for it when I have a bit more time on my day off this week. AS a side note, I emailed them offering a token payment to settle the account and avoid court action, which unsurprisingly they have declined. However their reply states:  A Claim was accepted on 19 June 2024 which means we cannot set up a payment plan just yet. You should have received a claims pack from the Court. We would ask for this to be completed with your offer of repayment and returned to either ourselves or the Court.  You have 21 days for this to be completed and returned in order to avoid a Judgment by Default. This means we would need to receive this by 10 July 2024. I was under the impression it was 19 days from date on the claim form. which was the 14th, which would be 3rd July. Could I use this against them as it seems like they are giving me false information in the hope of getting a judgement by default?
    • when is your mediation? honestly I don't think that the ups case is much use actually because it concerns third party rights BUT  as we know now the contract for packlink is direct and there are no third parties rights at all so you don't need it, and frankly the really helpful one will be from @occysrazor case but I don't know if they have it. expect evris mediation to be a complete fail yes
    • jk2054: I have ensured there's not reference to the third party rights in the updated letter of claim. BankFodder: thanks for the edits and information. I understand the Consumer Rights Act prohibits EVRi's attempts to avoid liability in their duty and care of accepting to deliver my parcel according to Section 57.  They have accepted to carry my parcel even though I have identified it as a laptop and specified the value so they must take reasonable care to deliver the parcel or face the consequences if it were lost as it seems to be in my case! I hadn't originally referenced Section 72 because of EVRi didn't offer any insurance whether free or for me to purchase. I understand that if I were to have any sort of insurance from EVRi then Section 72 refer to the rules of such secondary contracts. Is this section indicating that the insurance may reduce my rights or remedies to recourse to full compensation if I had been offered and purchased such insurance?  Is it beneficial to include this in the letter of claim (and subsequently reference both Section 57 and 72 in the MCOL?) although it might not be pertinent in my case?  Perhaps this is just to reinforce that in general EVRi and other couriers are taking such liberties with their customers so it is to send a message that they are breaching both sections? I made a few minor edits to the letter of claim but mainly grammatical type stuff and to keep consistent font, black colour, but the edits you provided are included and are extremely helpful and are putting me in a good position to email and post the letter to EVRi this week and get the ball rolling. Thanks. Evri letter of claim.pdf
    • Thank you for getting back to me I will do my best to get hold of the claim form tomorrow  When I spoke to MCOl on friday I asked for the extra 14 days so penty of time Onlymeagain
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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in December i borrowed some money for 247 money box, the loan with interest came to £288 and was due to be re-payed 26.1.16.

 

on the 26.1.16 i received a email from 247 money box saying my payment had been received, so i thought no more about it.

 

in February i took another loan for a much smaller amount, which i paid off in full at the end of the month - now as far as im concerned my account is settled.

 

today i received a email saying they haven’t received payment in January for £288 and i will need to settle this on my next payday (in 4 days time) i have now checked my bank and despite the email from them confirming payment, and the funds being available they didn’t take any money..

 

can they just demand payment in full with such short notice?

 

I have not budgeted for this and this will cause some problems for me, having done some reading tonight, I’ve come across some very worry stories about this companies collection practices.

 

any advice how to deal with them would be greatly appreciated

Edited by jlord
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Hi Jlord...

 

Sorry you got missed.

Cancel your Card with your bank Immediately and get a new one issued. This should kill the CPA for the PDL.

Plus aswell, do you still have that email?

 

Can i see it?

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ive copy and pasted the payment confirmation i recived in January... ive had to remove links and email addresses so i can post on this forum...

 

From: "247Moneybox.com"

Date: 26 Jan 2016 11:04 am

Subject: Payment Received - 247Moneybox

 

Cc

 

 

 

Great stuff – we have successfully collected your loan repayment from your debit card today.

 

Thanks for using our service responsibly.

 

Login HERE should you need to reapply in the future.

 

If you have any questions, please contact us at or phone 020 7183 8078.

 

Thanks

 

247Moneybox

20-22 Wenlock Road

London

N1 7GU

 

 

 

Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

 

247Moneybox.com is a trading name of Active Securities Limited.

Registered in England and Wales, Registration Number 05671281.

Registered Address: 20-22 Wenlock Road, London N1 7GU.

Registered with the Information Commissioners Office Z9339538. Authorised and regulated by the Financial Conduct Authority. Listed on the Financial Service Register under registration number 622332.

© 2012 Active Securities Limited. All Rights Reserved.

 

Applicants must be aged 18 or over, live in the UK, employed with a regular income and have a UK bank account with a debit card.

 

This email, including any attachment(s), may contain sensitive and/or confidential information and is intended for the named recipient only. If you are not the named recipient, please notify us immediately, delete it from your system and do not copy, communicate or take any action based on it or its contents.

 

Please note that although we take reasonable precautions to safeguard emails, we do not guarantee that emails are virus free and have not been intercepted and/or changed and we accept no liability in respect of the same. Please carry out your own checks prior to opening this email and/or any attachment(s).

 

The contents of this email are for information only and nothing in its contents shall constitute a binding agreement on the part of Active Securities Limited.

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tis is the email i got the other day....

 

I'm your account manager. Just reviewing your account and can see that payment made on 2016-01-26 at 10:20 for the amount of £288.00 has subsequently failed.

 

In order to bring your account upto date you will need to make this payment of £288.00 on your next pay date. We can collect using the debit card details we hold for you.

 

Trust this all makes sense?

 

Thanks for being a great customer. Look forward to hearing from you.

 

Thanks

 

Jason

247Moneybox Customer Services

 

Warning: Late repayment can cause you serious money problems. For help, go

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Ask them to explain themselves.... And make sure that you CANCEL THE CPA AND CARD... Like NOW!!!!

 

Thatll stop them dipping their hands into your bank account. Which bank is it?

 

Tell them that payment went through and you have email proof to that method.

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