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Pounds till Pay day Complaint - no response


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So far I have had several successes with Wageday Advance, Lending Stream and MyJar, and I still have several ongoing complaints with other pdl companies.

 

With regards to Pounds till pay day, having read through a lot of the other threads its seems that as they were not based in the UK when I originally got loans from them then its quite unlikely to get a resolve. However, they have not even responded to my complaint, despite following their complaints policy. They have totally blanked me.

 

My question is now that the 8 weeks is here, can I complain to the ombudsman based on this? that they have failed even to respond to my complaint. Its was sent after they became UK registered and therefore having to abide by the regulations. I know the FO problably will not look into my complaint re: loans, surely now they should follow their complaints procedure?

 

Any advice before I attempt to go to the FO gladly received.

First letter to halifax sent rec del 26/4

Data Protection Act letter to capital one sent rec del 26/4

Halifax 1st offer dated 5/5

Capital One ack Data Protection Act request rec 6/5

Request for repayment to Capital One 2/8

LBA sent 22/8

Court proceedings issued 13/10

Settled in Full 9/11

Donation made 14/11

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Thank you fkofilee. Thats understood.My complaint to the ombudsman would be that they have not acknowledged / responded to my complaint and that they have not followed the complaints procedure, rather than the loans. Am I able to do this?Regards Joan

First letter to halifax sent rec del 26/4

Data Protection Act letter to capital one sent rec del 26/4

Halifax 1st offer dated 5/5

Capital One ack Data Protection Act request rec 6/5

Request for repayment to Capital One 2/8

LBA sent 22/8

Court proceedings issued 13/10

Settled in Full 9/11

Donation made 14/11

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Be prepared for a long and drawn out fight. The Malta FSA complaints unit seems to be one woman and complaints with Northway seem to be going nowhere. Its seems they are a bit swamped at the moment and are constantly asking for more time. What is unclear is if this is all with Northway or there are other Maltese financial institutions that are currently getting a lot of complaints about them

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  • 2 years later...

I got a payday loan from PoundsTillPayday in 2010, I defaulted and was paying bit by bit.

It was apparently 'assigned' to Merligen Investments.

 

I've recently requested all documents, and have noted on the 'notice of assignment' that they have put QuickQuid down and not PoundsTillPayday, bad editing on their part I think.

 

Quick question but what are the chances of defending if they goes for CCJ?

Edited by dx100uk
spacing

First letter to halifax sent rec del 26/4

Data Protection Act letter to capital one sent rec del 26/4

Halifax 1st offer dated 5/5

Capital One ack Data Protection Act request rec 6/5

Request for repayment to Capital One 2/8

LBA sent 22/8

Court proceedings issued 13/10

Settled in Full 9/11

Donation made 14/11

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same lot diff trading names.

 

did you have lots of pdl's and a bad credit file?

 

irresponsible lending claim time?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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