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Old LWDS account now Lowell- faulty fridge freezer? SOGA?


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Hi I have an old littlewoods account which is now been taken over by Lowells

and I pay this monthly as an agreement before court.

 

 

..forget what it's called but it has a proper name this agreement?!...

 

I got a fridge freezer on that account in September 2012 which has just packed up.

 

 

..it's classed as an uneconomical repair via the people who I'd got cover with and I'm wondering now..

 

 

..can I try to get it replaced under SOGA?

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so not only did you take this out on credit

 

 

you are also wasting more money paying for extended warranty

that you've only just discovered are totally worthless as always

and you've been refused repair under?

 

 

why are you paying lowells ?

got scared by the threat-o-grams

and started paying theM/?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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What cover did you get with it, was it an extended guarantee?

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Hi dx and Martin....

 

 

no, I don't get cover for anything usually...

What happened was..

..I rang up beko last week asking how much it would be for a call out/repair approximately...

 

 

They said "oh if you buy our repair and protect cover it's all included -repair or replacement- at £16 a month"

Brilliant!! I thought.

 

Guy comes out Thursday

- unrepairable as it's an uneconomical repair...

'shpuld hear back about it soon'

 

So, after living on bloody tins for a week with three kids

I rang up to see where my replacement fridge freezer was.

..Oh no, replacement isn't covered in an initial call out.

Wasn't told this when I agreed, never mind, plan is automatically cancelled now.

 

But...I now have no fridge freezer..

. Wish I'd known I'd be in this position last week as I'd have bought a second hand one.

 

Lowells:agreed some sort of order SOR? SRG? I dunno...

.before it went to ccj,

also agreed a reduced amount bit by their recent 'statement' that's gone back to original amount..

..not concerned,

 

 

they agreed a lower amount and it's been witnessed by legal authority .

..Happy with that, no fear of court now.

 

Consent order??!!!

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but who said you even owed the money...

I take it they had a signed agreement from you...and produced it?

before you agreed to pay a DCA for a debt they bought for

but ofcourse stitched you up for the full amount ...

 

 

you did get a discount didn't you..

and questioned why shop direct sold the debt on for pennies

and why they didn't take you to court themselves

..like a big company like them would crush you dead

..funny they didn't and sold it on..urm..

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I dont know what I'm supposed to say to that....feel a bit embarrassed/ridiculed.

I did what I felt at the time was best fir my mental health dx as I was literally on the bottom with worry at the time.

 

I got a consent order for about half the original stated amount.

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well as you say you did what you had too.

 

 

your issue now is with littlewoods the retailer, under the sale of goods act and consumer rights act.

though for a freezer of that age they will probably only offer a depreciative sum

because of years of use.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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from the littlewoods site:

 

Our Customer Service Team are available 7am to 11pm, 7 days a week on 0344 822 8000.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I did ring them today and was told "it's out of 12months, its in our t&cs"

I said about the SOGA but he just repeated and said write in...just knew you lot on here always know your stuff and thought I'd ask incase there was a certain procedure to follow.

Thanks dx

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sadly ofcourse they are wrong to say that

shame you didn't record the conversation.

they could get hauled over the coals by the regulators for saying that.

 

 

have a look at the cra

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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