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DVLA lost my entitlements


sazzle34
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Nightmare !! started my HGV training today, after having paid £3250 for class 1 & 2, done theory tests where my licence was checked and all ok, passed theorys with flying colours. I booked my training course for class 2 and they did a check code and all was ok. Turned up to drive today, did the 1st day then called into the office to be told I have just been driving illegally as todays check code states I'm only licenced to drive a car!! where did my 7.5t go and provisional entitlements? I have been driving 7.5t for 12 years as a job, now I have lost job and £3250 as DVLA cant rectify their computer glitches and told to take tests again.. like I can afford all that money again just like that, obviously they don't class it as much money which just goes to show they are over paid and under qualified! they just don't care. Got my MP on the case now, but doesn't alter the fact I am now unemployed, a single mum that has always worked and saved up for this HGV training for 3 years.. Never been on jobseekers before, but that's the route I'm now having to go down!! Thankyou DVLA..:mad2:

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Do you have a photocopy or picture of your licence?

Do you know the driving school you used to pass your test?

I sorted my motorbike licence that they had taken away by sending them a photocopy of my licence, but maybe I was just lucky.

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Yes, I had to scan and email both sides of my licence, driver qualification card and cpc card. It was sent as urgent priority to a department at DVLA, and was told they would have to investigate how I held these cards as they don't have the same information on their systems.. I now have to send them all to Swansea.. because I cannot legally attend my driving course for the rest of the week I have forfeited my training and lost the £3250 fee!! I am so distraught... and cannot obviously work as a driver of 7.5t anymore so hence.. Unemployed!!

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Yes, I had to scan and email both sides of my licence, driver qualification card and cpc card. It was sent as urgent priority to a department at DVLA, and was told they would have to investigate how I held these cards as they don't have the same information on their systems.. I now have to send them all to Swansea.. because I cannot legally attend my driving course for the rest of the week I have forfeited my training and lost the £3250 fee!! I am so distraught... and cannot obviously work as a driver of 7.5t anymore so hence.. Unemployed!!

 

Are (were) you self employed or employed by a company?

To recover the money you will have to take DVLA to court but wait for them to give you back your licence with the entitlement and most likely they will settle.

It's a good thing that you have a scanned copy of your licence.

If you are employed by a company they can't just sack you, they can suspend you until this mess caused by DVLA is cleared.

If you work on self employment basis you will have to request the loss of earnings to DVLA.

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One more thing, it's not clear if you have to send the actual licence or copy to DVLA, but if it is the licence, before you send it, have a certified copy done by a solicitor, it costs £25 and send it recorded delivery.

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I booked my training course for class 2 and they did a check code and all was ok. Turned up to drive today, did the 1st day then called into the office to be told I have just been driving illegally as todays check code states I'm only licenced to drive a car!! where did my 7.5t go and provisional entitlements?:

 

does the driving school have a copy of your initial check ?

have you requested any licence change's for this to happen ? address, photo licence need up dating (new photo) anything like that ?

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I take it anyone you've worked for would have to have checked your license and provisional entitlements.

 
 

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Driving school should have copies of your licence, banks, phone contracts, loans, job applications etc usually want copies of your licence. It would be good starting from there. This isnt the first i've heard of it, several years ago I know people were auto entitled to A1 licence from A2 after possessing it for 2 years but instead of the uprated entitlement to ride anything over 33bhp it was removed completely!

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