Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Lloyds TSB defending claim, feeling scared!


anjumanji
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6517 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Spiceskull, do you think a good approach would be not to quote a figure at all? Just state that it will cost them if they want you to sign it then? It's a kind of no lose situation, if they offer you more cash, bonus. If not then you can tell everyone all about it....................

Link to post
Share on other sites

Have you told him yet? (If not, better wait till you've actually got the money)

 

Rang him at work earlier to gloat, and I did gloat big time! He wanted to know why I hadn't told him, and I told him the truth, being that if I had mentioned it, he would have discouraged me all the way. Easier not to mention it in case it went against me too!

 

I got one lot of 'well done' from him, then a lecture on my irresponsible spending habits in managing to rack up so many charges.

 

Some people, hey?

Link to post
Share on other sites

Spiceskull, do you think a good approach would be not to quote a figure at all? Just state that it will cost them if they want you to sign it then? It's a kind of no lose situation, if they offer you more cash, bonus. If not then you can tell everyone all about it....................
Personally...? No. If you say you don't agree to the terms without a financial incentive, they could withdraw the offer and see you in court. Believe me, they are looking for people to make more of the claim than the claim itself. You can be sure that they will have an angle like this covered, and prepared for a hearing...

 

I'm not saying this will happen, but don't dismiss it out of hand. As I say, if they want to offer they will. If they don't then don't ask, and don't agree to the term. It's a bummer, I know, but why take the risk?

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

I got one lot of 'well done' from him, then a lecture on my irresponsible spending habits in managing to rack up so many charges.

 

Some people, hey?

If he doesn't want to share it, I'm sure you could spend it all on your own!

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Good answer Spiceskull. To be honest I'll be more than happy just to recover what I'm owed. Just thought it might be interesting to kick em when they're down.

Might try it again on a claim where I'm only owed a few quid just to see what happens...

Link to post
Share on other sites

Good answer Spiceskull. To be honest I'll be more than happy just to recover what I'm owed. Just thought it might be interesting to kick em when they're down.

Might try it again on a claim where I'm only owed a few quid just to see what happens...

You really really want to ask, don't you? Go on, admit it!

 

Well, if you are that determined then who am I to dissuade you? The only advice I would give is to go with your last paragraph - do it from a really advantageous position...

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

The way MonseoST24 did it, was to reply "...accepting the offer as full and final settlement of the claim. However, confidentiality is a separate commercial issue between us which would be considered for a fee of £5000."

 

This way, it separates it from your claim and makes it impossible for them to do anything than to pay up the claim, and either discuss, or not, the issue of confidentiality separately. They chose to pay up and shut up...

Link to post
Share on other sites

They chose to pay up and shut up...

 

Interesting........ The thing is I really don't want to mess up my claim on the chance I may or may not get paid for keeping quiet.

 

As a matter of interest how much was the claim for, against which £5000 was given for silence?

Link to post
Share on other sites

The £5000 wasn't given; the bank just paid the £3000-odd claim and stopped pressing the confidentiality issue... sorry I didn't make that clear.

 

Basically it went:

Bank: "OK we'll pay your £3000 but we want you gagged"

MST24: "Well, thanks for paying the £3000 which I gratefully accept but you can gag me for an extra £5000 as gagging is a separate issue"

Bank: "Here's your £3000, and good day to you Sir"

Link to post
Share on other sites

Bank: "Here's your £3000, and good day to you Sir"
;););)

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Ahhhhh, geddit now. Assumed you meant they paid up £5000, duh. It's late and I should be asleep, hence being a bit slow.
...that makes two of then...:(:(:(

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Just had a look at the letter and noticed it differred to the others as it didn't ask me to come in for an account review. It did state that as I don't have an overdraft limit I must maintain the account in credit. The strange thing is I do have an o/d limit of £850 and am currently o/d by £400.

 

I just logged on to internet banking and the limit is showing on screen. Does this mean they intend to take away my overdraft facility?????

 

Most odd.

Link to post
Share on other sites

Hi All

 

Just thought I'd share the good news with you all and let you know that this all pays off in the end.

 

bowdown.gif

If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.:D

 

DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.co.uk/forum/showthread.php?p=52854

 

As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.

Seek advice of a qualified, insured, professional if you have any doubts.

Link to post
Share on other sites

Just had a look at the letter and noticed it differred to the others as it didn't ask me to come in for an account review. It did state that as I don't have an overdraft limit I must maintain the account in credit. The strange thing is I do have an o/d limit of £850 and am currently o/d by £400.

 

I just logged on to internet banking and the limit is showing on screen. Does this mean they intend to take away my overdraft facility?????

 

Most odd.

 

 

No, it just means that they are EVEN DOZIER THAN WE THOUGHT!!!!!!!!!!!!!!

 

Congrats anjumanji

 

Onwards and upwards

 

Elsinore

Link to post
Share on other sites

  • 12 years later...

This topic was closed on 2019-03-08.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6517 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...