Smart Parking PCN - ASDA Dunstable

[ashfaq]

Hi,

 

On 24 Feb 2016,

I got PCN pasted on my car's windscreen with the reason 'No Valid Ticket'.

That was handwritten PCN issued by patrol officer No. TEMP1.

 

 

I dont know what sort of TEMP1 is who issued this ticket.

I was not aware of paying for parking which could be claimed back on till.

I did some shopping at that time and paid through my credit card.

 

 

I brought that PCN along with my shopping receipt to customer services

and requested them to cancel it out but they refused,

I spoke with patrol officer but he also refused to cancel it out.

 

 

I went back to ASDA Customer Service to try again,

on second refusal I did protest, returned back all of my shopping

and told them that this was my last visit to ASDA.

 

 

I also told them that I will not only write this to ASDA Headoffice

but also will put this on social media websites that how ASDA butchering their loyal customers

who take pain to come to their store.

 

 

It is very unjust that if mistake is been done by ASDA, they just say sorry for inconvenience,

but if customer makes any unintentional mistake he is been charged.

 

 

In my opinion this is totally unfair that you have reserved parking for customers but still penalizing them.

 

On ticket, fine was showing £70 / £40 but when I checked detail of PCN on smart website

it was showing £60 / £30.

 

 

Luckily before moving ahead,

I visited this consumer forum and learnt that I can get my self out of this issue

and I can save my hard earned money from these hungry giants.

 

AA

[renegadeimp]

Not a fine, speculative invoice. Go email or write to the CEO and tell him of the attitude of the shop staff

[dx100uk]

have you had the notice to keeper letter yet?

when did thid occur?

 

 

https://cse.google.co.uk/cse?cx=partner-pub-8889411648654839:6449422593&ie=UTF-8&q=Smart+Parking+PCN+-+ASDA&sa=Search+CAG#gsc.tab=0&gsc.q=Smart%20Parking%20PCN%20-%20ASDA&gsc.page=1

[ashfaq]

have you had the notice to keeper letter yet?

when did thid occur?

 

 

On 24th Feb 2016. Haven't got NTK yet!

 

AA

[ashfaq]

Not a fine, speculative invoice. Go email or write to the CEO and tell him of the attitude of the shop staff

 

I would appreciate if you could help me in getting his/her email address

 

AA

[dx100uk]

ceoemail.com

 

 

or follow the link in my previous post and read other like threads

[stu007]

Hi

 

Look it up here: http://www.ceoemail.com/

[renegadeimp]

I'd sit tight and wait for the NTK which wont come in the right timeframe. Smart always get it wrong.

[Dublindel]

You may receive a debt collector before the NTK. They also screw up on this as well.

[ericsbrother]

dont repond to the screen ticket but use the time they have to wait before they can write to the keeper of the vehicle to complain to the store head office and that will hopefully get things sorted before then. say that you are the keeper rather than driver. I rarely drive my own car but will always take on any ticket my family manage to acquire and never name them.

[Dublindel]

Quite amazing! You are apparently entered into a contract by a third party (the driver) and you are held liable despite not being there to read and agree to the terms. On its head don't u think

[ericsbrother]

much of traffic law has the same burden of proof. All goes back to when cars were only owned by rich people and driven by servants (chauffeurs).