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    • Here’s the agreement I got sent by Halifax’s with the SARs would link have what they need if Halifax send them this ? 2020-08-15 15.10.24 (Merged) copy-1 copy.pdf
    • Hi,   I've been summoned into court next month for getting caught using my younger sisters oyster card. But they also analysed her card and saw that ive used it 149 times other than that. I'm only being chargerd with the one offence and am having to pay fines and i can chose to plead guilty or not guilty.    HOWEVER the letter states "The schedule gives paticulars of 149 offences, which we suspect you of commiting but have not been charged with. If you pead guilty in person an are found guilty of any offences with which you have been charged you can, before any sentence is passed, admit all or any of the matters in the attatched schedule and ask the court to take them into considerations. This in turn will result in not being subsequenly charged with any of these matters"   I have heard that you can write a letter to try to settle out of court but who do i send the letter to as there is no contact on the summons letter?
    • Very is crap IMHO. CEO Email will get you a case handler to manage this.   sam.perkins@shopdirect.com
    • I purchased a Macbook pro from very.co.uk but after 2 weeks is stopped working completely, I talked to very.co.uk electrical support and they agreed it couldn't be fixed and asked me to return the item. I returned the item and very.co.uk refunded my cc.   However I then received a letter stating that I needed to remove the MacBook from my apple account so that the machine could be accessed by very.   I ignored this at first as I thought it was a mistake as they had refunded me. However then I received a bill from them, they had added the cost of the Macbook to my account credit account on very!   I removed the Macbook from my apple account as requested and messaged them via my account to tell them.   They have now asked for a screenshot of me removing the Macbook from my Apple account, how can I provide a screenshot of an action, one that I've already performed too?   I sent a screenshot of my current devices that are registered to my account, however I can see this running as I purchased a replacement Macbook from another store and it has the same name as the returned one, I am concerned as I have an outstanding balance on my account and am being asked for payment.   There appears to be no method of talking to anyone useful at very.co.uk or of getting anything resolved very easily, they do not appear to have a complaints phone number and only provide a couple of options for complaint subjects online 'Warranty complaint', 'PPI complaint', pr Insurance', I would have thought they were obliged to provide better access than that for customers?   Has anyone had experience of dealing with very.co.uk? what's the best way I can get this resolved?    Can they recharge me for a product that I have returned, and that is faulty?   What can I do if they refuse to accept the screenshot I supplied as proof that I have removed the machine from my Apple account?
    • theft/ GBH/ inciting hate / selling coke to minors - probably out.    parking offences, less problematic.   but there are no absolutes.    
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 16 replies
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Hello all,

I am trying to get help with an issue surrounding my security deposit.

I'll try to make this as brief as I can:

I think that my former agency may have failed to protect my deposit properly, but I'm not sure:

When I first moved to Nottingham I rented a property under one landlord.

A month later I moved to a different property, with the same agency, but under a different landlord. The agency did not bother to re-submit a new deposit for this property.


I spoke to the DPS and, according to them,

"when a tenant leaves a property, the agent/landlord will need to release the whole deposit and then re-submit the deposit to us under the new address"

The agency didn't follow the DPS's guidelines regarding this. The landlord of property 2 is claiming £160.00 of a deposit that was not paid to cover her property. I'm pretty sure she can't do that, but I need some form of legal advice to be certain.

I tried contacting a solicitor but I just can't afford their fees. Nor do I qualify for legal aid, so I'm a bit stuck.

I have contacted Notts housing advice but have yet to hear back.

I would be hugely grateful for any advice relating to this, or any leads on affordable legal advice.

Thank you

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DPS is only one of 4? Authorised Deposit Protection Co's.

Many LA's use My Deposits Insurance Scheme. LL2 can sue you directly for any payment due without claiming against deposit, but LL2 is ultimately resp for deposit protection received for their property.

Did LA ask for new deposit or did you assume orig deposit had been transferred?

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Is it really DPS who holds your deposit?:




Suggest you submit a claim for release of the deposit to you based on the fact that you have moved out of the property.


If you sue for failure to protect the deposit the new landlord will simply say "Oh hang on, it appears I don't have a deposit after all. Therefore I am innocent", and you've wasted your court fee.

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Neither; I'm assuming the LA thinks that the deposit for property 1 covers the deposit for property 2

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