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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi

any of you know anything about Digital cameras please?

I have a Fujifilm 14 meg camera, yesterday for some reason the front bit got stuck inside the actual camera, this is the bit that normally comes out when you put the camera on so you can see what you are taking a picture of.

 

 

I now get the message turn camera off then on again but nothing happens, I can hear it trying to come out but it seems stuck!

 

Does it mean a new camera? I have had no problems with it before this and is a good camera

 

TIA XX

Sandy

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Hi

any of you know anything about Digital cameras please?

I have a Fujifilm 14 meg camera, yesterday for some reason the front bit got stuck inside the actual camera, this is the bit that normally comes out when you put the camera on so you can see what you are taking a picture of.

 

 

I now get the message turn camera off then on again but nothing happens, I can hear it trying to come out but it seems stuck!

 

Does it mean a new camera? I have had no problems with it before this and is a good camera

 

TIA XX

Sandy

 

If you've ensured the batteries aren't the problem, then it sounds like a mechanical failure (motor, or something 'sticking').

How old is it? (your rights under the Sale of Goods Act [against the retailer] are in addition to any warranty the manufacturer might offer).

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Not batteries as it has a charger, I think it is about 2/3 years old. I bought it from Tesco in Ely Cambridgeshire when I lived there , not sure if still got the receipt but can have a look x

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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It may be worth having a word with ACS over in Watton. I have used them in the past and found them very good. However, you may find it cheaper to buy a replacement camera rather than getting the old one repaired.

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doesn't hurt to give it a sharp tap on a hard surface

 

 

usually these issues are caused by a grain of sand or something in the cogs.

 

 

you can also gently twist the various stages of the telescope lenses

 

 

quite a common problem

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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There must be a motor that drives it in and out.

 

 

Can you hear the motor spinning trying to move it out? If you can then the motor isn't faulty.

 

 

You'll then need to look into what is stopping the lens from moving. Is there something you can see on the outside that is stopping the lens from moving out, is it offset from the hole it comes out through?

 

 

If you can't resolve the issue from the above then the problem is likely to be internal to the camera. If you aren't happy to take it apart to have a look then you would need to take it to a repair centre, or replace it.

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thank you everyone, yes I can hear it trying to open and I can not see anything stopping it

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Does the motor sound like it is struggling? if so then something is blocking it from coming out, if not then it is likely to be a problem with the cogs. They could be blocked, as Dx says above, they might not be meeting correctly and not turning the lens mechanism, or they could be sheared and will need replacing.

 

 

You could try blowing sharply into that area of the bodywork to dislodge any dust, or as Dx says try jolting it sharply or manually pulling the lens out.

 

 

If they fail then you'll likely need to open it up.

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yes it souns like it is struggling, I can hear it, it clicks and whirls

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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it has a shutter that covers the lens that is open atm, that stopped working a long time ago, when I turn the camera on it makes a whirling noise and clicks like it is opening but nothing happens, then a message appears saying turn off the camera and turn on again

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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knock it free

hold it upright and sharply bang It squarely on a desk

on each narrow edge

 

 

https://www.youtube.com/watch?v=AkEfnF6zVxce r

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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have done that and nothing happened :(

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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still no joy :/

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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have done that and nothing happened :(

 

If it breaks, send dx the bill :)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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:lol:

 

at the end of the day the repair bill by a specialist will prob be more than the camera is worth today.

are all the section locked down tight

or is there any that are slightly out that can be rotated with a bit of force back and forth slightly?

 

another trick is an air compressor with the football inflator 'spike'

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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they seem to be " locked" as tried rotating it but not able to. I have no idea what happened to it as it is always in a case.

It seems like it wants to pop out but nothing happens, shame as takes lovely photo's. I am glad nothing is on the memory card as I recently took photo's of it x

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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I have found the receipt for it! I bought it in April 2014

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Also got the box, all instructions etc, I have a large Tesco near me but bought the camera from Tesco in Ely, Cambridgeshire

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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should be ok then.

 

 

my tescos is very good

they prob wont exchange or anything

but send it away

then take it from there

 

 

if the report states its down to say sand or whatever

then you might have to pay for the repair.

 

 

if you've a club card

take that with you

and a bank statement for the time you paid by your debit card

showing the transaction/

 

 

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have the original receipt :) and a club card x

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Don't mention the lens shutter stopped working ages ago or having dropped the camera. It has just stopped functioning and under SOGA Tesco are responsible for dealing with products that fail, before the product has reached an appropriate lifespan.

 

Any mention of previous issues will beg the question as to whether you have looked after the product properly and got things fixed to stop other problems happening.

We could do with some help from you.

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it has not been dropped or misused in any way, until this happened I have had no problems with the camera

Sandy x

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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I am thinking of taking it to my local big Tesco store and see what they say, I have the receipt, box, instructions etc. charger, will remove memory card as I purchased that separately , they can only say No?

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Don't think It'll matter what store you take it into,(well as long as it's not Asda) they should all be able to deal with the problem :)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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