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    • Thought I'd let you know. Despite not needing to, Parcel2Go have very kindly authorised a refund to cover the speakers. I am very impressed and surprised given the contract didn't require this. Thanks for all the advice - I thought it only fair to make sure they got some credit for doing the right thing. I will be using them again.  
    • Weatherford describes "unprecedented challenges" amid Covid but says Aberdeen will remain the centre of UK operations. View the full article
    • Please can you put up in PDF format – simply the documents that you are relying on as proof of payment. Redact them for account numbers et cetera. We don't need to see images of the damage et cetera. I understand that you are trying to recover £150 plus the delivery costs including the insurance cover – is this correct? What is the total value of this?
    • By the way, have sweatband.com actually refused to take responsibility for this now? Are they standing by the manufacturers position that it should not have been kept in a garage?
    • Sweatband.com like many of these online retailers – and also retail shops – which sell their goods, make all sorts of claims for their customer service et cetera – but when things go wrong they refer you to the manufacturer. Of course this can be a very sensible arrangement because the manufacturer is better placed to deal with the problem – but we tend to find that very often the manufacturer is pretty reluctant and of course because they are not the retailer, there really not too bothered about their customer-facing reputation. So as has been suggested by my site team colleague above, you are being fobbed off. Secondly, any attempt now to start saying that the treadmill should not be used in the garage – when this has not been referred to at all when it was being sold to you, is in effect introducing a new term into an existing contract. This means that it has no effect whatsoever and is not binding. Sweatband.com are bound by the law of contract and also by the Consumer Rights Act 2015. You are entitled to purchase a treadmill which is of satisfactory quality and remains that way for a reasonable period of time – and you are quite right, it hasn't matched up to those standards and so sweatband.com are in breach of contract. It has nothing to do with the manufacturer. If the manufacturer really wants to say that it should be kept in a garage then that's between them and sweatband. It's especially telling that according to you sweatband have actually said that this is a great thing to keep in your garage. I would suggest that you go around the Internet – trust pilot et cetera putting up reviews about sweatband – who as I have said after fobbing you off and letting you down – but also you should put up separate reviews about this particular brand of treadmill and make sure everybody sees that even the manufacturer is saying that it should be kept in a garage and that they won't stand by their product when it breaks down after three months. I can imagine that the person who said this to you from the manufacturer will get a bit of a talking to. Maybe you can tell us the make and model number of this treadmill so that references to it will come up in Google hits in the future. The situation as advised by my site team colleague is that as it has failed within the first six months, the retailer is entitled to one single opportunity to carry out a repair and failing that they are obliged either to replace the item or to give your refund at your option. These are rights which have been created by the Consumer Rights Act 2015. These rights should be asserted in writing You should write to the retailer immediately and put them on notice that you are asserting your rights under the 2015 act and you are giving them a single opportunity to repair the treadmill. Tell them that given its size and its weight, it will have to be repaired at your home unless sweatband.com want to take responsibility for picking it up and selling it to whoever they want to get it repaired by. I can imagine sweatband won't be happy about this and you are going to find everybody's going to start dragging their feet. I can imagine also that sweatband would try to up the ante by saying that it is your responsibility to return the treadmill to them. That would be wrong. The treadmill is defective. Sweatband are in breach – and it is up to them to deal with the problem. I think you will need to be quite assertive and I would suggest that your letter to them should give them a seven day window to let you know what the arrangements are and that the treadmill should be repaired or replaced in any event within 14 days. Please keep us informed as to what happens. Just so you know what we will advise if sweatband don't step up to the mark – if they don't let you have a satisfactory response within the first seven days then we will be suggesting that you begin the claims process by sending them a letter of claim – which then leads to a small claim in the County Court. This is not something you should worry about. Your chances of success are much better than 95% and I can imagine that at the end of the day sweatband.com don't want this kind of trouble and once they realise that you are happy to confront them, they will buckle down. Of course you never know – maybe they are going to act brilliantly and respond correctly immediately – in which case it will be kudos to them. Let's see  
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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???

 

Dissolves Nails and Pennies

So here is an interesting fact–if you leave pennies or nails in a jar of coke for more than three days they will dissolve. Yup, completely disintegrate. So, that poses the question if it can dissolve metal, what is it exactly doing to our insides? Hmm?

 

Removes Debris from car engines

This trick is used by many experts in the automotive industry and we have to admit we shuddered at the thought of drinking a liquid that can strip oil and engine build-up out of a motor. Many professionals use this technique because it’s cheap and the acidity of the coke works better than most professional cleaners.

 

Strips Paint off metals

If you have metal lawn furniture or an older gate that needs repainting, you can easily strip the old paint off by soaking it in coke. Thanks to the acidity levels and the carbonation, the coke will separate the paint from the metal, making it easier to remove and repaint.

 

Cleanses Toilet Bowl

We’re not sure you would drink toilet bowl cleaner, so we have to ask you to think twice about coke. Instead of that blue block you throw in your toilet bowl, letting a can of coke soak in your toilet overnight is an easy way to clear it of those unsightly stains.

 

Removes Tarnish

If you’ve got some old silverware or candlesticks that have become tarnished over the years, all you need to do is soak them in a bucket of coke. Yep, you read that right! Coke has the ability to remove that nasty tarnish that makes your valuables look like they’ve come from a sunken ship. And you drink this stuff, yummo!

 

Cleans Ovens

Why waste money on expensive oven cleaners? All you need is a bottle of coke and a spray bottle and you’re good to go. The pH levels in coke makes the liquid and amazing substance for cutting grease and the carbonation helps remove tough build-up through the process of oxidation.

 

Cleans up Oil Spills

There’s nothing worse than having an oil stain on your drive way, but have no fear! Now you can clean it up easily by pouring some coke on it. Yes, you read that right, you can actually dilute and clean up oil with this classic soda. That might make you think twice of taking a swig of this sugary arsenic.

 

Removes Rust

Wow, it’s great to think that a nice glass of cold coke can also remove the rust on your bumper. Thanks to having a ph level of 07, Coke has a high acidity rating that can strip rust off of practically anything and can even make chrome look good as new. Drink up!

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2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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ah but it tastes nice :)

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

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ah but it tastes nice :)

 

It does?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Dissolves Nails and Pennies

So here is an interesting fact–if you leave pennies or nails in a jar of coke for more than three days they will dissolve. Yup, completely disintegrate. So, that poses the question if it can dissolve metal, what is it exactly doing to our insides? Hmm?

[...]

Removes Rust

Wow, it’s great to think that a nice glass of cold coke can also remove the rust on your bumper. Thanks to having a ph level of 07, Coke has a high acidity rating that can strip rust off of practically anything and can even make chrome look good as new. Drink up!

 

Simply not true. Yes, Coca Cola contains phosphoric acid (E338), but in very low concentrations. Coca Cola will remove the tarnish from pennies if left to soak overnight, but will not dissolve a coin in four days (or even four years). Our stomachs contain hydrochloric acid in a much higher concentration, so the addition of a trace amount of phosphoric acid will do no harm.

 

An acid is anything with a pH in the range of 0 to 7, neutral pH is 7 (the same as pure water), and an alkaline is 7 to 14. So if your Coke is reading a pH of 7, it is in fact neutral and will not strip off rust, paint, or tarnish. It might strip off wallpaper, but expect it to leave a sticky mess :lol:

 

Debunking internet myths: http://www.snopes.com/cokelore/tooth.asp

Hands on experiment: http://joshmadison.com/2003/12/14/will-coke-dissolve-a-nail-experiment/

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No... you can't eat my brain just yet. I need it a little while longer.
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It does?

 

Sometimes :)

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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???

 

Dissolves Nails and Pennies

So here is an interesting fact–if you leave pennies or nails in a jar of coke for more than three days they will dissolve. Yup, completely disintegrate. So, that poses the question if it can dissolve metal, what is it exactly doing to our insides? Hmm?

 

Removes Debris from car engines

This trick is used by many experts in the automotive industry and we have to admit we shuddered at the thought of drinking a liquid that can strip oil and engine build-up out of a motor. Many professionals use this technique because it’s cheap and the acidity of the coke works better than most professional cleaners.

 

Strips Paint off metals

If you have metal lawn furniture or an older gate that needs repainting, you can easily strip the old paint off by soaking it in coke. Thanks to the acidity levels and the carbonation, the coke will separate the paint from the metal, making it easier to remove and repaint.

 

Cleanses Toilet Bowl

We’re not sure you would drink toilet bowl cleaner, so we have to ask you to think twice about coke. Instead of that blue block you throw in your toilet bowl, letting a can of coke soak in your toilet overnight is an easy way to clear it of those unsightly stains.

 

Removes Tarnish

If you’ve got some old silverware or candlesticks that have become tarnished over the years, all you need to do is soak them in a bucket of coke. Yep, you read that right! Coke has the ability to remove that nasty tarnish that makes your valuables look like they’ve come from a sunken ship. And you drink this stuff, yummo!

 

Cleans Ovens

Why waste money on expensive oven cleaners? All you need is a bottle of coke and a spray bottle and you’re good to go. The pH levels in coke makes the liquid and amazing substance for cutting grease and the carbonation helps remove tough build-up through the process of oxidation.

 

Cleans up Oil Spills

There’s nothing worse than having an oil stain on your drive way, but have no fear! Now you can clean it up easily by pouring some coke on it. Yes, you read that right, you can actually dilute and clean up oil with this classic soda. That might make you think twice of taking a swig of this sugary arsenic.

 

Removes Rust

Wow, it’s great to think that a nice glass of cold coke can also remove the rust on your bumper. Thanks to having a ph level of 07, Coke has a high acidity rating that can strip rust off of practically anything and can even make chrome look good as new. Drink up!

 

Drink up.Good heavens,can you believe it.

Wonder when you mix it with a spirit like Bacardi a little ice and lemon what that concoction does to you.

Tend to fall over myself.

Ah.The thought of it does make you a little thirsty.

But as said i suppose our gastric juices are a match for it.

Bet teeth love it,the cleaning power.Swill it around and watch them fall out.

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Drink up.Good heavens,can you believe it.

 

Bet teeth love it,the cleaning power.Swill it around and watch them fall out.

 

With the increase in dental fees nowadays this might not be a bad idea - DIY Dentistry !!

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 3 weeks later...

The Ph of Coke is around 2 with its C02 (Carbonated). Here is an interesting list of foods and their Ph.

 

Acidic and Alkaline Food List

 

http://www.astinternational.com/alkalineacidicfoods.html

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HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

YOU CAN NOW COMPLAIN TO THE OFT ABOUT THEIR CONDUCT UNDER THE CONSUMER PROTECTION FROM UNFAIR TRADING REGULATIONS 2008.

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Coke is disgusting. I really don't like it. As for the acid thing though- it's less acid than stomach acid so therefore I don't think that's an issue.

 

It's the disgustingly sweet taste that gets me.

 

Ugh.

 

Nope it's a nice cup of tea with my pasty!!!

 

 

HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE

Capital One WON Link

HERE

GE capital (5 accounts) WON link HERE

Lloyds bank account WON second claim starting! link HERE

Budget insurance cough up WON link HERE

Principles WON link HERE

A&L (Mrs Crusher's account) claim link HERE

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Are you still off the Ginsters?

Some useful links.

FAQ's

Making Posts

Letter Template Library

Bank Contact Details

AQ Guide to Completion

Court Fees

Data Protection non Compliance

Witness Statements for Court Bundle

Banking Code Website

Limitations Act

Fast Track Costs

A-Z Index

Mis-Claim Tutorial

Step By Step Instructions

 

Remember: The Ark was built by amateurs-The Titanic by professionals.

 

Please click my scales if you find my advice helpful !

 

If your claim is successful, please donate 5% so that it can continue to help others.

 

Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

 

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

 

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

YOU CAN NOW COMPLAIN TO THE OFT ABOUT THEIR CONDUCT UNDER THE CONSUMER PROTECTION FROM UNFAIR TRADING REGULATIONS 2008.

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Oh yes. Those affront to every Cornishman in existence!!!

 

Ahhh ginsters starts with a "G" that gives me an idea. See you in the thread.

 

 

HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE

Capital One WON Link

HERE

GE capital (5 accounts) WON link HERE

Lloyds bank account WON second claim starting! link HERE

Budget insurance cough up WON link HERE

Principles WON link HERE

A&L (Mrs Crusher's account) claim link HERE

Barclays claim link HERE

 

Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.

IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

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Irn Bru's magic !!! :)

 

It's made in Scotland from girders.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Irn bru.

 

They can't even spell it correctly.

 

 

HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE

Capital One WON Link

HERE

GE capital (5 accounts) WON link HERE

Lloyds bank account WON second claim starting! link HERE

Budget insurance cough up WON link HERE

Principles WON link HERE

A&L (Mrs Crusher's account) claim link HERE

Barclays claim link HERE

 

Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.

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Think you know Irn-Bru? Here are some things you (probably) didn't know

It seems to outsell Coke in Scotland.Quite like it myself.

 

A friend of mines favorite drink is Buckfast a drink made by monks i believe.Bit like ribena but has some strange effects on humans.

And swears by the recuperative powers of Scotland's favourite fizzy drink the morning after.

 

As iconic as whisky and as famous as haggis, Scotland’s other national drink is widely enjoyed not just in the land of its birth but also across the globe. Synonymous with Scottish culture, most Scots claim they couldn’t live without it while others claim it is the best hangover cure around.

 

But how much do you really know about Irn-Bru? Here are 10 facts you (probably) didn’t know:

http://foodanddrink.scotsman.com/drink/10-things-you-probably-didnt-know-about-irn-bru/

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One for you Crush...

 

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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*****shock*****

 

 

HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE

Capital One WON Link

HERE

GE capital (5 accounts) WON link HERE

Lloyds bank account WON second claim starting! link HERE

Budget insurance cough up WON link HERE

Principles WON link HERE

A&L (Mrs Crusher's account) claim link HERE

Barclays claim link HERE

 

Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.

IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

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*****shock*****

 

:lol:

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Reminds me of the end of the blavkadder episode "beer" when Mrs whiteadder appears from beneath queenies dress and says....

 

 

HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE

Capital One WON Link

HERE

GE capital (5 accounts) WON link HERE

Lloyds bank account WON second claim starting! link HERE

Budget insurance cough up WON link HERE

Principles WON link HERE

A&L (Mrs Crusher's account) claim link HERE

Barclays claim link HERE

 

Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.

IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

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If it aint got jack Daniels in it, coke has no purpose in life

PLEASE HELP US TO KEEP THIS SITE RUNNING

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I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

Barclaycard Settled

A & L SETTLED IN FULL :lol:

Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

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Eughhh. Jack Daniels. That's horrible too.

 

 

HSBC WON three times!!!!! Read about my continuing battle (claim FOUR!) Link HERE

Capital One WON Link

HERE

GE capital (5 accounts) WON link HERE

Lloyds bank account WON second claim starting! link HERE

Budget insurance cough up WON link HERE

Principles WON link HERE

A&L (Mrs Crusher's account) claim link HERE

Barclays claim link HERE

 

Any advice given is on an informal basis only and without prejudice or liability. In in any doubt, consult a qualified lawyer.

IF YOU HAVE GOT YOUR MONEY BACK, PUT SOME BACK INTO THE SITE TO HELP KEEP IT OPEN!

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