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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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letter of claim lowells and old shopacheck 'loan'


hessey50
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After lots of phone calls from Lowell ,

unanswered and begging letters some with special offers

regarding what I think may be a doorstep loan poss shopacheck

who were taken over I think by Morses who are the named original party.

 

Now got a "letter of claim" from Lowell Solicitors who as Lowell Portfolio in house legal firm

say they have been instructed to commence LEGAL ACTION

and will issue a Claim at the CCBC without further notice to me.

 

 

Then it sort of drifts a bit

"If a claim is issued" and a long list of extras, fees and costs ( estimated) etc

if I dont pay up whatever they want asap.

 

My first instinct was to wait and see if a claim actually appears

but with the way Lowhell work I now think a CCA section 77 request

is the way to go anyone any thoughts?

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Do you have any knowledge of this at all? (The debt they are claiming?)

 

If it is a shopacheck account, (not heard of them for years!!) then when was the last time you ever paid toward this, OR acknowledged this - in writing?

 

Can you scan and post up a suitably redacted copy of their begging letter?

See if it is made out to look like an official claim form, a formal complaint in itself!

 

Lowlifes by name lowlifes by nature, really good to bait if you're wanting to something to do...:lol:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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will try and sort out redacted scan

 

 

meanwhile surprise only a few seconds ago the calls to mobile from 03335565509

with no response on pick up have started its tracked as a Lowells number another to block,

 

 

the land line has one of the super machines on it so they give up especially if they know "its recorded"

 

If it was the shopacheck think its about four years since any contact

will check credit agencies see what appears

 

 

had rather a lot going on at the time but think during the take over the collector j

ust stopped coming and I didnt rush to chase him took the book

but still have some old signed bits of paper,

 

 

he was pretty intermittant its not a lot of money but still want to be sure before even thinking of funding Lowhell

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