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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi there I am hoping someone can help. I got in from work on Tuesday evening, after going to the gym and found a letter on my door matt from a bailiff company threatening to seize my goods for non payment of council tax. It was an enforcement notice and referred to a liability order.

 

This was the first I knew that my direct debit payments to the council had not gone through (i've checked now and they were returned). I did not receive any letters or liability orders in the post either. Surely I should receive some kind of notification before the council involve bailiffs!?

 

For the two months missed payments it amounts to about £350.00.

 

The bailiff company have added on a further £300 in fees/ attendance charges.

 

Is there anything i can do, these charges seem punitive and i'm more than happy to pay the council tax arrears but not these excessive fees.

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Why were your Direct Debits returned and did you not notice this on statements ?

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My other half and I transfer money into our joint account each month. There was not enough money in the account to cover the bills, it was a genuine oversight, on our part. Again I'm guilty of not looking at my statement. the payments come out on the 1st of each month

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Thread moved to the main Bailiff Forum

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Hi there I am hoping someone can help. I got in from work on Tuesday evening, after going to the gym and found a letter on my door matt from a bailiff company threatening to seize my goods for non payment of council tax. It was an enforcement notice and referred to a liability order.

 

This was the first I knew that my direct debit payments to the council had not gone through (i've checked now and they were returned). I did not receive any letters or liability orders in the post either. Surely I should receive some kind of notification before the council involve bailiffs!?

 

For the two months missed payments it amounts to about £350.00.

 

The bailiff company have added on a further £300 in fees/ attendance charges.

 

Is there anything i can do, these charges seem punitive and i'm more than happy to pay the council tax arrears but not these excessive fees.

 

I am assuming from your post that a Liability Order has been obtained and that you were paying this debt by agreement with the council by way of direct debits. Please correct me if I am wrong.

 

Once a Liability Order has been obtained, there is no longer any legal obligation on the council (in theis case Coventry) to warn you that the account will be passed to a firm of bailiff. That said, there is a legal obligation on the enforcement company (Equita) to send you a Notice of Enforcement inviting you to make full payment or to enter into a payment proposal. A Complaince Fee of £75 is applied to the account when this letter is sent.

 

From what you have said, you do not appear to have received this letter and instead, the debt has been passd to an individual enforcment agent. The problem that you now have is that the PURPOSE of this visit, is to 'take control of goods' (hence the name of the regulations; The Taking Control of Goods Regulations 2013).

 

In the first instance you must contact Equita to enquire about the initial letter. Better still, contact Coventry Council. The council tax section of the council is outsourced to a seperate limited company called Capita. They in turn own Equita !!!

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In any case why is it considered a soft option , an AOE can be far worse than n agreed repayment schedule with the EA

 

I think that this person below would agree with you !!

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?460046-Council-tax-attachment-of-earnings-have-they-taken-too-much&p=4861861#post4861861

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As for the real OP the query was answered in post six by BA they have not come back for further information.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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All off topic posts moved to the Discussion Forum.Thread closed until the OP returns and requests it be reopened.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Please

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Thanks

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