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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parking eye


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I have just received a parking eye ticket from uttoxeter Starbucks. Arrived when it was dark, no idea about a parking eye and have just received a ticket through the post. They state I was over the maximum 2 hours by 10 minutes. I have no idea even where yo look for this parking eye. You seem very informed, is there any advice you could offer?

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I have just received a parking eye ticket from uttoxeter Starbucks. Arrived when it was dark, no idea about a parking eye and have just received a ticket through the post. They state I was over the maximum 2 hours by 10 minutes. I have no idea even where yo look for this parking eye. You seem very informed, is there any advice you could offer?

 

You need to start your own thread really. In the meantime, if you want to challenge the charge, get a photo of the signs and also write to the local planning authority to ask if they have advertisement consent for their sign and planning permission for the cameras. ParkingEye did not have advertisement consent for its signs at the Queens Hospital in Burton on Trent and the East Staffordshire Council threatened a prosecution. That is the same Council for the Uttoxeter area. I assume that this is the Starbucks off Derby Road Uttoxeter?

 

John Thompson is the man to contact at East Staffordshire Borough Council PO Box 8045 Burton on Trent DE14 9JG. 01283 508684

 

You need to get an appeal in to ParkingEye initially (their parking charge notice should say how and when to do that.) They will turn you down so you then need to appeal to POPLA

 

I would include in your appeal that ParkingEye is failing to comply with the BPA COP which requires it to comply with the law. It does not have advertisement consent for its signs or planning permission for its ANPR cameras according to the local Planning Authority Planning Portal. By virtue of Regulation 30 of the Town and Country Planning (Control of Advertisements)(England) Regulations 2007 it is a criminal offence to display signs without such consent.

 

NOTE this depends on the size of the signs and whether they can be seen from outside of Starbucks site.

 

In the alternative pay the charge

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Own thread created Mrst1

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Andrea Smith at East Staffordshire Council (01283 508604) has, today, confirmed that there is no advertisement consent nor any planning permission for the ANPR cameras at this site. She has passed the issue to their Enforcement section to pursue. Use this email in any appeal. ParkingEye will ignore any appeal based on this line of argument but hopefully POPLA will agree

 

 

Andrea Smith

07:52 (3 hours ago)

 

to me

 

Dear Mr [ ]

 

I have checked our records and cannot locate any planning approvals for advertisement consent or for ANPR cameras.

 

I will forward this e-mail to the Enforcement teams that deal with these issues to look into.

 

Kind Regards

Andrea Smith

Planning Support Team Leader

Development Control

 

(01283) 508604

 

East Staffordshire Borough Council

P.O. Box 8045

Burton upon Trent

Staffordshire

DE14 9JG

 

I would go back to Starbucks (unless you live a long way off) and ask them to waive the charge as they are committing a crime by having signs there without advertisement consent. Further they are allowing their land to be used for the collection of personal data without lawful consent sin place. Mind you for a company so relaxed about paying taxes it probably won't be interested. May be best to speak very loudly in their cafe just so everyone knows.

 

In the alternative consider this in your appeal to PE and POPLA

 

The Beavis case at paragraph 96 draws our attention to the Code of Practice of the British Parking Association Limited. In Beavis para 111 the Judge helpfully comments that “while the Code of Practice is not a contractual document, it is in practice binding on the operator since its existence and observance is a condition of his ability to obtain details of the registered keeper from the DVLA. In assessing the fairness of a term, it cannot be right to ignore the regulatory framework which determines how and in what circumstances it may be enforced.” Paragraph 2.4 of the Code of Practice, (applicable at the time of the parking event in this action), sets out how and in what circumstances a term may be enforced. It reads “All AOS members must be aware of their legal obligations and implement the relevant legislation and guidance when operating their businesses.” Broadly, the Code of Practice obliges the Claimant to comply with the law in creating and enforcing its contract with a motorist and in communicating the terms of that contract.

 

I have attached a copy of an email from the local Planning Authority which confirms that at the time the vehicle was parked the car park signs did not have advertisement consent nor planning permission for the ANPR cameras. By virtue of Regulation 30 of the Town and Country Planning Control of Advertisements)(England) Regulations 2007 it is a criminal offence to display the signs without advertisement consent. It is not legally possible to secure any backdated advertisement consent so it will always have been a crime when the car was parked.

 

This is clearly a breach of paragraph 2.4 of the Code of Practice. If there is any liability on the Appellant then, in considering paragraph 2.2 above, it is submitted that a term is not fair if the requirements of the Code of Practice are ignored and a crime has to be committed to create that term and/or the contract between motorist and the parking enforcement company.

 

 

By virtue of Regulation 3 of the Consumer Protection from Unfair Trading Regulations 2008 a commercial practice is unfair if it contravenes two requirements. The first strand being the requirements of professional diligence and the second that a failure of professional diligence materially distorts or is likely to materially distort the economic behaviour of the average consumer with regard to a “product”. (For “product” see below). By virtue of Regulation 5 of the 2008 Regulations a breach of Regulation 3 is an offence. The Office of Fair Trading guidance on the 2008 Regulations at paragraph 10.1 indicates that “Regulations 3(1) and 3(3) of the 2008 Regulations set out the general prohibition on unfair business to consumer commercial practices, also known as the general duty not to trade unfairly. This prohibition allows enforcers to take action against unfair commercial practices, including those that do not fall into the more specific prohibitions of misleading and aggressive practices, or into the very specific banned practices. This means it acts as a safety net. It is designed to ‘future-proof’ the protections in the CPRs, by setting standards against which all existing and new practices can be judged”. Paragraph 10.4 of the OFT Guidance indicates that professional diligence should evidence “(a) honest market practice in the trader’s field of activity, or (b) the general principle of good faith in the trader’s field of activity”. The Appellant submits that the first strand of Regulation 3 applies as a result of the criminal conduct involved in parking enforcement. The second strand begs the question “Would a consumer be likely to make a different decision about payment of damages if he were told that a crime had to be committed to bring about the demand for that payment?” It is averred that a car park operator failing to secure, or that its client had secured, the relevant advertisement consent in accordance with the law, before managing the car park, and thus a crime was being committed, was acting in contravention of Regulation 3 of the 2008 Regulations. In doing so the Claimant fell below the standards of a reasonably competent professional, having regard to the standards normally expected in its profession with particular regard to the Code of Practice. Further that by failing to advise the Appellant of the criminal conduct in relation to its parking enforcement, when demanding damages for an alleged breach of contract, it is averred that the Defendant was also acting with a lack of professional diligence.

 

On the 1st October 2014, the Consumer Protection (Amendment) Regulations 2014 came into effect which extended the definition of “product” in the 2008 Regulations and which now includes the settlement, (rather than the demand) after the 1st October 2014, of actual or purported liabilities and which the Claimant is seeking to recover from the Appellant by way of alleged damages. (see Regulation 2(9) of the 2014 Regulations). So, taking a decision to settle damages falls within Regulation 3 of the 2008 Regulations. It is submitted that it is incumbent upon the Claimant to show that it is acting with professional diligence.

 

Regulation 5(3)(b) of the 2008 Regulations indicates that it is a misleading action where there is any failure by a trader to comply with a commitment contained in a code of conduct which the trader has undertaken to comply with. The Claimant had, in the Code, undertaken to comply with the law and clearly failed.

 

 

Before appealing you need to weigh in the balance that if you lose the appeal then ParkingEye will be chasing you for the full £100. Further that if POPLA chooses not to support your appeal ParkignEye will more than likely take you to court. They have more confidence having won Beavis. You will be fighting this for about a year.

 

Polyplastic

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You need to start your own thread really. In the meantime, if you want to challenge the charge, get a photo of the signs and also write to the local planning authority to ask if they have advertisement consent for their sign and planning permission for the cameras. ParkingEye did not have advertisement consent for its signs at the Queens Hospital in Burton on Trent and the East Staffordshire Council threatened a prosecution. That is the same Council for the Uttoxeter area. I assume that this is the Starbucks off Derby Road Uttoxeter?

 

John Thompson is the man to contact at East Staffordshire Borough Council PO Box 8045 Burton on Trent DE14 9JG. 01283 508684

 

You need to get an appeal in to ParkingEye initially (their parking charge notice should say how and when to do that.) They will turn you down so you then need to appeal to POPLA

 

I would include in your appeal that ParkingEye is failing to comply with the BPA COP which requires it to comply with the law. It does not have advertisement consent for its signs or planning permission for its ANPR cameras according to the local Planning Authority Planning Portal. By virtue of Regulation 30 of the Town and Country Planning (Control of Advertisements)(England) Regulations 2007 it is a criminal offence to display signs without such consent.

 

NOTE this depends on the size of the signs and whether they can be seen from outside of Starbucks site.

In the alternative pay the charge

 

No. You exhaust all other appeal options before advising to pay the charge.

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